at the time of signature, cc says free membership, but I pay every month for photoshop
now, I have no products, but my credit card is charged 10.69 monthly
Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
Tags: Adobe
Similar Questions
-
I've updated my PS and my ps disappeared and now it says trial early when I pay for the creative cloud every month. What is the problem?
Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-
Please, I need urgent help. I can not install applications, the site says I have not produced, but I pay every month!
Hi Jose % 20Dieciseis,
I checked your account via email that you used to register on the support Forum, it shows not all subscription registered on your Adobe account.
could be a possibility that you used an e-mail to subscribe to the composition.
If there is no trouble finding that-
Please contact Adobe customer care http://helpx.adobe.com/contact.html
- Remember that you are logged on the page with your Adobe ID.
- Select your product and what you need help with
- Click on the blue box "still need help? Contact us. "
-
I pay every month for the purpose of creative cloud but I change my computer and its asking me to use a trial even when I registered
Please refer to https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Concerning
Stéphane
-
I can't understand how to access my Creative Suite cloud computer crash. I pay every month for the student version, but it is not let me re - download now that my computer is fixed and back. Looking for help.
Unfortunately, I was unable to trace any CC with this identification code Adobe is there any other Adobe ID in which you have saved CC? Please let us know
Concerning
Stéphane
-
I had to replace the hard drive on my computer and lost the installation that I pay every month for. How to install the Adobe Acrobat Pro XI on the computer again?
You can download using any one of the 3 methods.
But if it's XI Acrobat Standard, only the first step will work.
For Acrobat Pro XI, you can use one of the 3 methods.
1)
Sign in to www.cloud.acrobat.com
Then sign Adobe ID and password, and once logged in, click on the Acrobat button, it will provide you download link.
2)
You can download Adobe Creative Cloud applications:
https://creative.Adobe.com/products/creative-cloud
Reference: download, install, update or uninstall applications
3)
You can download it from Acrobat Pro XI of direct download link.
During installation, select the optoin: installation using the serial number / subscription.
-
Dell Studio 1558 Hello. My web cam works fine when I get it on the screen. I lose myself in the way back several programs to access the cam, is there a simple solution? Also, after I asked Dell to check and correct problems or conflicts on the new computer existing when he arrived in their hands, it was returned without the work of PC peripherals and I would get error messages saying it is no adapter in my computer to enable an internet connection at home. In addition, someone else called the file in the laptop with I had an old computer used by a couple of years past to the public free, like a new computer on a satellite sales tv show (not HSN) they refused to send me another cable from transfer of work to my videos and personal info off of it and put it on a more recent module but await me in full but has not sent the new model I started for payments. I'm not paying for someon else headaches! I'll NEVER recommend them to anyone because of it! Is there a hope for a good resolution on any level?
Hello
You have a disk that came with the computer. If so, please use the disk to update the drivers.
Please let me know if you encounter difficulties or it does not.
-
Hello, Ive got leightroom cc and an OBA. But now lightroom wants to register the product. I press all the buttons, but it used to register. Now, I'm not certain features (such as dust), and I don't know wht to do. can you help me?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
my plan is listed as "free membership", but I pay 10.69 per month
and there is no room to get help... so I guess I have to cancel my subscription 'FREE'... that cost me $120.00 / year
Unfortunately under the Adobe ID there is no CC registered to it. Is there any other Adobe ID under which you purchased, please let us know.
Concerning
Stéphane
-
There was nothing but silence from Adobe on this issue. Oh yes, they only said not to upgrade to El Capitan.
We just released 6.4/2015.4 Lightroom which solves the problem of strap Nikon with Lightroom running on Mac OS 10.11.
Please see Lightroom CC 2015.4 / 6.4 available
Kind regards
Mohit
-
my computer has been reformtting. I need to reinstall the cloud creative adobe. How to do? I pay every month 23 shekel
thank - li
(Double post)
-
OK, so if I choose pay every month for 9.99 individual for a month. Does that mean I pay once a month or I have to pay in advance when I sign up? now there's another where u prepaid for a year, how is that and since its prepaid I would first pay to use the service? which is better for an individual to use? also can I cancel anytime? are there fees for cancellation earlier than my one year contract? Help, please. make adobe have a customer service number to call and speak to someone directly? Thank you
A subscription is by definition a current monthly payment. If you pay all in advance, it's quite up to what specific plan you choose. It goes the same for cancellation options. Prepaid annual plans are not available for all packages and not in all regions, and since you have not provided information thereon, we can not really help you sort through the part. contact options can be found on pages to purchase CC for your region.
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Mylenium
-
why I always get the message that I have a free membership, when I have a subscription?
I would like to know why I always get the message that I have a free membership, and I need to improve my creative to a full, membership cloud membership even if I continued my membership in January
Please see the suggestions here and see if they help you:
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
If if still appears under the name of first instance, after trying these suggestions, please contact our staff of support directly by following this link: contact Adobe customer service.
For more information, please visit: FAQ: how to contact Adobe for support?
-
Hi I have just installed adobe Creative Cloud and bought my one month for Photoshop free trial. I loved, but it ended after three or four days to make it. Is their anyway for me to finish my one month of CC of Photoshop free trial?
http://helpx.Adobe.com/x-productkb/global/trial-software-expired-early.html
-
??? I'm unable to download apps from creative cloud to my MacBook Pro. I downloaded the package install twice. I can double click on the installer and it seems to be loading but it just guard spinning for 10-15 minutes, then gives me an error and a blue button to get help. We have other MacBook Pro in the studio and just downloaded quickly. Any ideas?
Hello
Run Adobe Cleaner tool - https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Download creative cloud of Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
If this does not help then follow the steps mentioned below.
- Access \User\
\Library\Application Support\Adobe *
And/Library/Application Support / Adobe *.
To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.
- Find and delete the files AAMUpdater and OOBE
- / Library/Application Support/Adobe (rename Adobe Application Manager and Adobe of joint office)
- Go > utilities > (rename Adobe Application Manager and creative cloud)
- Download Creative cloud-apps Download Adobe Creative Cloud | Adobe Creative Cloud free trial
Let us know if this will help.
- Access \User\
Maybe you are looking for
-
That means blue padlock in the address bar, which tells to do "my button"?
I searched and couldn't find anything about it. It is clearly more in the upper right. Thank you
-
Moving a message to a message takes several seconds, what happened?
I used Thunderbird for years without problem. But when I got a new laptop with Win 8.1 64 bit Pro, he slowed down a little. Now lately it takes literally 20Hihg-30 seconds if I delete a message before the next message is not for me to do something wi
-
I have a VPN site-to-site existing on Azure and Azure a new subnet created on the local network that must be able to reach. I added the new subnet within azure for the VPN and add a static route on the RRAS server win 2012 for routing. On the initial
-
How to get operational Task Scheduler?
In the event viewer, I can see the next event, which appears after every start. Service Task Scheduler doesn't have to launch tasks triggered by starting the computer. Additional data: error value: 2147942402. User action: restart the Task Scheduler
-
BlackBerry 9800 Smartphones email settings
I am trying to set up email on my Z10 Tiscali, but am not miserably, so want to copy the settings of my 9800, which worked perfectly. I created my email on my 9800 via www.02email.co.uk, that works really well, however, it does not support the Blackb