my plan is listed as "free membership", but I pay 10.69 per month
and there is no room to get help... so I guess I have to cancel my subscription 'FREE'... that cost me $120.00 / year
Unfortunately under the Adobe ID there is no CC registered to it. Is there any other Adobe ID under which you purchased, please let us know.
Concerning
Stéphane
Tags: Adobe
Similar Questions
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I want to cancel my account. He says I'm on a free trail, but I am in charge each month. How to stop these payments and cancel my membership?
Hi Kristina,
The Adobe ID on the forums has no active membership CC or licenses under him.
Please confirm the Adobe Id for which you see the charge each month or you can call customer service to figure out the exact order.
Kind regards
Sheena
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at the time of signature, cc says free membership, but I pay every month for photoshop
now, I have no products, but my credit card is charged 10.69 monthly
Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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CarCarJ,
Multiple subscriptions are greater through the iTunes Store when bought directly. It's probably to compensate for the commission who runs the store.
You must of course purchase at anywhere where you feel has the best offer.
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I changed to a free membership, but you always ask me to pay
I chane my free subscription but I always blocking mail for without any success to pay
Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
-or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
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Adobe has the price of the student each month of 21.24 to 31,86 plan?
I bought the 1 year plan for 19.99 (21.24 with tax) per month, but this month I was charged about 31,86 on my credit card.
Please tell me about the change suddenly prices. Thank you!
Hello
19.99 $ is the promotional price for the first year and then you renew at the standard price for the plan of the student/teacher who is $ 29.99.
Kind regards
Bev
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WHAT IS THE BEST PLAN FOR ME. WHAT I USE IS PHOTOSHOP
You already have the cheapest plan - special photography Plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom - Cloud Plans https://creative.adobe.com/plans
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I am trying to assign a license of creative cloud of teams to an email address that already has a free membership, but when clicking on accept the invitation it keeps taking me to "assets".
How can I resolve this issue? It must be installed in an emergency.
Try to click the X to the right of the license to remove the user, then the license entrust again.
When it receives the email to accept the invitation, click on Accept the invite and activate the license.
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I am Australian but travel to the United Kingdom at the moment. I am trying to join the present case to pay $29 a month for creative cloud .99AUD, however I keep is diverted to the site of the United Kingdom where they want me to pay £26,68 per month for the same offer. I won't be in Australia in time to get the special offer. I tried to change the region, but also in making sure that my ID apple is always set to the Australia. How can I take advantage of this adobe Australia treat and pay in AUD by using my Australian credit card?
Hello
Please try it on another browser.
Otherwise, you can contact Adobe sales to place the order.
Kind regards
Sheena
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I did my credit card has been removed, and now I make a new card.
But now my membership has been changed as a free membership.
So, I want to pay again.
But now, I don't have a plan that has been used in the past.
How can I do?
I want a quick answer
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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And of course I can't call that phone support is not available for free membership so I can still call and ask why I don't have products, because I pay for every month. Honestly, I don't quite know what to do.
Go to Adobe Creative Cloud
Hello
Hope that helps!
Kind regards
Sheena
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He said that my free trial is over, but I'm supposed to have a free membership to creative cloud
Hello
Please see software Adobe to trial has expired at the beginning
Hope that helps!
Kind regards
Sheena
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I bought my free membership of creative cloud and installation of office for the use of the Institution. But accidentally uninstalled and deleted the program files. Now I can't update my apps and will pay for the installation of creative cloud. What should I do?
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
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I remember with an offer for Adobe photography plan ($9.99 / month) 3-4 months back. However, when I go to my Adobe ID, manage accounts, it shows that I have a ' free membership creative cloud. " I'm in charge $9.99 each month even if (the last charge on my card of credit being 5-Sep-2015)
Please check "PRIVATE MESSAGE".
Regards
Megha Rawat
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I have Creative free membership of cloud, but it is still charging my card.
Good so I Creative free membership of cloud, but it is still charging my card. I want to cancel the subscription, but I don't know how.
Hi Laura,
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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