Authentic Version of Windows, but it's a copy of Microsoft sent me!

Back in September 2001, I bought my computer, yes I know it's old now, but it was working good for me.  Since I bought it so close to the release of the version of Windows XP, Microsoft sent us a free copy of Windows XP to download to our computer.  I used it very well, but now for a few years, I get notification that my Windows is not genuine.   There is a drawback to this point, but I just ignore the pop ups informing me of such.  But now I had a problem downloading updates and other essential software on my computer because it does not recognize that it is a true copy.

Yes, I realize that there is a product key with the stuff Microsoft sent me, but in the last nine years, I've moved twice and went through a divorce and split all of our stuff, so I have no idea if I have this more.  Does anyone know what or if there is anything, I can do to remedy this?

Thank you!

Please go to http://www.microsoft.com/genuine/ and click on the button to validate Windows, and then restart your computer.

If you were not able to validate, follow these steps:

1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

-Online Windows XP: double-click the executable file to run the tool.

-Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

2. after running the tool, click the Windows tab and then click on copy (to the Clipboard).

NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

3 start a new thread in the following Microsoft Genuine Advantage forum and paste the results of the WGA or OGA data diagnostic in a detailed post tool:

http://social.Microsoft.com/forums/en-us/genuinewindowsxp/threads

4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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    Beyond: 0 x 0000000000000000
    Event time stamp: n/a
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current HWID hash: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAln0clqxHcu5monJWumUQtzoC7tclw5Zj

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    ALASKA APIC HAS M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    ALASKA MCFG A M I
    SSDT SataRe SataTabl
    SSDT SataRe SataTabl
    SSDT SataRe SataTabl
    LAURENCE INTEL SNB

    ----------------------------------------

    I so I spent £179 on a version false? Any help is greatly appreciated.

    Zak

    A little update just for your information. 2 days and 5 calls later (I needed to technical management, through the population of Activation - no direct number so sometimes the transferred call didn't work!) I now have a version of Windows active :) work

    However the question turns out to be that my legitimate version (package and all disks of good mine) and it's legitimate keys used did not match exactly.

    The unused key was for a version of Windows 7 Edition product update Home Premium to Windows 7 Pro, so that's why it did not work on the new facility I was trying.

    I contacted the seller amazon to let them know about this problem as it is possible that there is a lot that is perhaps not entirely legitimate.

    Once again thanks to the MVP here and people I talked on the phone before this is resolved, I suspect that this could become a problem growing with Windows 7, as people are not super keen on 8 and 7 is a solid BONE with a little support left? So even if you pay a rate of 'good' for your Windows 7 disks, be aware that you can not get exactly what you expected, and maybe it would be nice if MS has always sold direct to counter this kind of question?

    Thanks again to both for your advice, MVP

    Yours sincerely,

    Zak.

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