My computer was fine for a while, but recently I got this alert pop up saying that my version of windows is not genuine.

Similar Questions

• I tried to update Windows Vista Home Edition basic and now it says my version of windows is not genuine, even if I enabled it for years.

  I got my version of windows activated for about 3 years.  I did a bunch of windows updates yesterday when he arrived to service pack 2, it installed and most of it then told me that my version of windows is not genuine.  I'm also infallibly get error messeges that my installer of Modules of Windows has stopped working.   I went to the windows genuine activation tool, and he said he couldn't tell if my windows was genuine or not.  I have a sticker with the product key on the side of my computer.  I tried to call the Activation Center by following the instructions to get the phone number, but my windows vista won't take me to the screen with the support of activation phone numbers.

  Can I get the phone number for support?

  Thank you

  Lisa

  Hi, Uridicy,

  Try to post here:

  http://www.Microsoft.com/genuine/diag/

  Microsoft Product Activation Solution Center

  http://support.Microsoft.com/contactus/cu_sc_prodact_master?WS=OAS#TAB4

  How to find the phone number for Microsoft Product Activation Center

  http://support.Microsoft.com/kb/950929/

• I've got a massege that my copy of windows is not genuine but mine is orginal

  I've got a massege that my copy of windows is not genuine but mine is orginal. I had 4 years, the CD that came with my dell pc

  check your activation status:

  Start > right click on computer > properties

  You can check under the Windows Activation, it's at the bottom of the screen.

  If you believe that you are using a genuine Windows Vista OEM, click activate now. then, enter the product key that is located on the certificate of authenticity.

• computer turned on today and he said that my copy of windows is not genuine-why?

  When I went today only my computer says that "your copy of windows vista is not genuine" then why say build 6002. Do not understand that I bought the computer with vista installed. It was beautiful last night and I for about 4 years.

  

  Currently, your copy of windows vista is not activated. If you have the product key with you, you can activate your copy of windows.

  You can find your product key on your computer or inside the Windows package installer disk-based.

  Type SLUI in the search box and press ENTER key

  Follow the directions on screen to activate windows

  You can activate online or by phone. You need an Internet connection to activate online. Activation by phone requires interacting with an automated phone system.

  http://social.Microsoft.com/forums/en-us/genuinevista/threads

  http://www.Microsoft.com/Windows/Windows-Vista/quick-start/activation-FAQ.aspx

  If this post can help solve your problem, please click the 'Mark as answer"or if you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• blue screen nvlddmkm.sys for nVidia GeForce 9500 M on studio dell XPS 1340. recently upgradeed to windows 7, fine for a while but now cela and has many problems: BSOD, freezing, CPU utilization more... I DO __HOW FIX IT?

  Hi, well bad get right to it. I have a dell studio XPS 1340 and have recently upgraded to Windows 7 last week. everything was fine until last Monday. When I switched high performance mode for my battery, my nVidia card also goes to Boost Performance. but this time, I got a blue screen with this:

  nvlddmkm.sys

  PAGE_FAULT_IN_NONPAGED_AREA

  Since then I tried to update the video driver from the dell site and even the nVidiasite. one of them gives me a blue screen as soon as I get to the windows login screen. and the other divides my GeForce 9500 M into its two parts > GF 9400 MG + GF 9200 AMS. When this happens, I can't use the nvidia Control Panel and I can't go to boost performance. I have uninstalled and installed these drivers in safe mode too, but no luck. I system restored before the weekend, when everything was fine, but still the same problem. so now, I have the driver 8.15.11.8633 version

  other side effects I've noticed is that Skype does not work either. When I first upgraded to win 7, Skype has worked well. but now, when I run a video or normal call, my computer completely freezes. In addition, the games I play seem to decrease in performance. I used to be able to play very good Burnout Paradise, but now there is a significant drop in fps. also, the computer seems to use more cpu and heats more quickly. The battery life has decreased too. and when I use windows media center to connect with my xbox360, my phone freezes when I try to access a video.

  I tried the diagnostics start and the only problem was:

  Error code: 0F00:133 media suitible C Msg:No drive is present

  and today, I used the windows debugger and it came with it. im sure this is good information, but I don't know how interperate it. Please help and thanks in advance!

  Microsoft (R) Windows debug 6.11.0001.404 AMD64 Version
  Copyright (c) Microsoft Corporation. All rights reserved.

  Loading dump file [C:\Windows\Minidump\111409-21434-01.dmp]
  The mini kernel dump file: only registers and the trace of the stack are available

  Symbol search path is: SRV * c:\debug_symbols* http://msdl.microsoft.com/download/symbols
  Executable search path is:
  The kernel version of Windows 7 7600 SQUARE free x 64
  Product: WinNt, suite: TerminalServer personal TerminalServer
  By: 7600.16385.amd64fre.win7_rtm.090713 - 1255
  Computer name:
  Kernel base = 0xfffff800 '02e0d000 PsLoadedModuleList = 0xfffff800' 0304ae50
  The debugging session: 11:03:52.777 sat 14 Nov 2009 (GMT-5)
  System Uptime: 0 days 1:03:33.572
  Loading the kernel symbols
  ...............................................................
  ................................................................
  .......................................
  Loading user symbols
  Loading unloaded module list
  .......
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  Use! analyze - v to obtain detailed debugging information.

  Bugcheck 50, {fffff88007000000, 0, fffff880047d5b1e, 0}

  Cannot load the image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, 0n2 error Win32
  WARNING: Unable to verify timestamp for nvlddmkm.sys
  ERROR: Module load completed but symbols can be loaded for nvlddmkm.sys

  Could not read the name of the problem driver
  Probably caused by: nvlddmkm.sys (nvlddmkm + 135b1e)

  Follow-up: MachineOwner
  ---------

  KD >! analyze - v
  *******************************************************************************
  *                                                                             *
  * Bugcheck analysis *.
  *                                                                             *
  *******************************************************************************

  PAGE_FAULT_IN_NONPAGED_AREA (50)
  Invalid system memory was referenced.  This cannot be protected by try-except,
  It must be protected by a probe.  In general, the address is simple bad or it
  pointing to freed memory.
  Arguments:
  Arg1: fffff88007000000, memory referenced.
  Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
  Arg3: fffff880047d5b1e, if not zero, the address of the instruction that refers to bad memory
  address.
  Arg4: 0000000000000000, (reserved)

  Debugging information:
  ------------------

  Could not read the name of the problem driver

  READ_ADDRESS: fffff88007000000

  FAULTING_IP:
  nvlddmkm + 135b1e
  fffff880'047d5b1e 8b 0488 mov eax, dword ptr [rax + rcx * 4]

  MM_INTERNAL_CODE: 0

  CUSTOMER_CRASH_COUNT: 1

  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

  BUGCHECK_STR: 0 X 50

  Nom_processus: System

  CURRENT_IRQL: 0

  TRAP_FRAME: fffff88009d7fdf0-(.trap 0xfffff88009d7fdf0)
  NOTE: The frame trap does contain not all registers.
  Some registry values can be set to zero or incorrect.
  Rax = fffff88007000000 rbx = 0000000000000000 rcx = 0000000000000000
  RDX = fffffa80057a7270 rsi = 0000000000000000 rdi = 0000000000000000
  RIP = fffff880047d5b1e rsp = fffff88009d7ff88 rbp = 0000000000000000
  R8 = 0000000000000000 r9 = 0000000000000000 r10 = 0000000000000003
  R11 = fffffa80057a7298 r12 = 0000000000000000 r13 = 0000000000000000
  R14 = 0000000000000000 r15 = 0000000000000000
  iopl = 0 nv up ei pl zr po nc
  nvlddmkm + 0x135b1e:
  fffff880 '047d5b1e 8b 0488 mov eax, dword ptr [rax + rcx * 4] ds:5110:fffff880' 07000000 =?
  Reset the default scope

  LAST_CONTROL_TRANSFER: from fffff80002efe1e4 to fffff80002e7ef00

  STACK_TEXT:
  "fffff880 '09d7fc88 fffff800' 02efe1e4: 00000000'00000050 fffff880 ' 07000000 00000000 00000000' fffff880 ' 09d7fdf0: nt! KeBugCheckEx
  fffff880 '09d7fc90 fffff800' 02e7cfee: fffff880 00000000'00000000 00000000'00000000 00000000'00000000 ' 047d60b0: nt! : FNODOBFM: 'chain' + 0 x 42907
  fffff880 '09d7fdf0 fffff880' 047d5b1e: fffff880'04824f5e fffff880'04 c 72260 00000000'00000000 00000000'00000001: nt! KiPageFault + 0x16e
  fffff880 '09d7ff88 fffff880' 04824f5e: fffff880'04 c 72260 00000000'00000000 00000000'00000001 00000000'00000000: nvlddmkm + 0x135b1e
  fffff880'09d7ff90 fffff880'04 c 72260: fffffa80 00000000'00000000 00000000'00000001 00000000'00000000 ' 04ef9000: nvlddmkm + 0x184f5e
  fffff880 '09d7ff98 00000000' 00000000: 00000000'00000001 00000000'00000000 fffffa80 '04ef9000 fffffa80' 057a 7270: nvlddmkm + 0x5d2260

  STACK_COMMAND: kb

  FOLLOWUP_IP:
  nvlddmkm + 135b1e
  fffff880'047d5b1e 8b 0488 mov eax, dword ptr [rax + rcx * 4]

  SYMBOL_STACK_INDEX: 3

  SYMBOL_NAME: nvlddmkm + 135b1e

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: nvlddmkm

  Nom_image: nvlddmkm.sys

  DEBUG_FLR_IMAGE_TIMESTAMP: 4a4fbef6

  FAILURE_BUCKET_ID: X64_0x50_nvlddmkm + 135b1e

  BUCKET_ID: X64_0x50_nvlddmkm + 135b1e

  Follow-up: MachineOwner

  Hi anchit02,

  Thanks for posting.

  The page fault has a high probability to be RAM or hard drive related.

  You can test the computer memory using the memory diagnostic tool.

  You can start the memory Diag tool by clicking the ORB start and type 'Memory diagnostic tool' in the search box, clicking on the entry that is displayed.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Getting a message that my copy of Windows is not genuine. I want to enter my key, but it is worn above the bottom of the system. How can I fix it?

  Windows Vista genuine - WGA false positive

  Well well, Hello. I bought a HP laptop with Windows Vista, about 4 years ago and recently the "not a copy genuine' warnings began, he told me to validate my Windows I had put in the code I can find in a sticker below my laptop and the problem is that the sticker is there, but the laptop is 4 years old and most of the towers it , so the code and most of the things written in the sticker is worn. I can't get the validation code and I would like to know what I can do to validate my windows or get rid of these annoying warnings that will let me set up a wallpaper, which is the most annoying part. Thank you.

  Hello

  You can check this link:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_install/Windows-is-showing-as-not-genuine/6efea9fd-70a9-4530-88c8-93fd7b2d5484

• I was download educational resources of the school of a Web site for a while, but recently a notice appears when I try to save the document: Adobe reader cannot open this document because it is not a file type supported or because the file ha

  What can I do to access and save the documents of this educational website?  I'm able to download, but when it comes to saving the document, the above answer is displayed.  This was not always the case.  In the past, I was able to download as well as saving resources, until I had to install a version update of the player.  This is where the problem started.  I am able to save documents on my husband's computer, but not on my MacBook - and this is where I need to save them.

  I hope someone can help

  Chantelle

  It could be that Reader is not used to open it in your browser.

  Have you tried right-clicking on the link for the pdf files, download them and then using the file > open within the drive itself?

• How can I enter a genuine key to the back of my Dell laptop sticker while I get the message that my copy of Windows is not genuine and was not used this product key at installation time?

  I had instattation of some retailers and its Windows xp with service pack 2

  This has nothing to do with the Windows Update feature.

  1. Download this diagnostic tool, save it to your desktop, and then double-click the saved file: http://go.microsoft.com/fwlink/?linkid=56062

  2. after running the tool, click on the continue button, and then click the copy button (to the Clipboard).

  Note: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

  3. start your own, new thread in the following Microsoft Genuine Advantage forum and paste the results of the diagnosis of MGA tool in your post, and a clear description of your problem:

  http://social.Microsoft.com/forums/en-us/genuinewindowsxp/threads

  4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

• This copy of windows is not genuine - 0xC004F063 bios of the computer is missing license required

  I had a friend install a SSD on my laptop about a month ago, and my Windows 7 installation worked fine. But yesterday, I suddenly had this error message saying that my copy of windows is not genuine. Can someone help me with this?

  It is the diagnostic report:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {68877C01-F655-48DC-BA8F-FC614A29BF77} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7600.win7_gdr.130104 - 1435
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {68877C01-F655-48DC-BA8F-FC614A29BF77}1.9.0027.06.1.7600.2.00010300.0.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-1547156946-2243871481-593275757Hewlett-PackardHP ProBook 5320 mHewlett-Packard68AFU worm. F.2020110916000000.000000 + 00093B90600018400FC08130409Romance Standard Time(GMT+01:00)03HPQOEMSLIC-MPC109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7600.16385

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-2067-7600.0000-0842013
  Installation ID: 004832361196076674551954651255134730168343993681566451
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: Notification
  Notification reason: 0xC004F063.
  Remaining Windows rearm count: 3
  Trust time: 25/03/2013 20:06:48

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 3:9:2013 17:02
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID hash: MAAAAAAAAgABAAEAAAACAAAAAwABAAEA6GH0rrhqiIJcr1gH7CkE1qgoPPxsq1xd

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20001
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC HPQOEM 149 B
  FACP HPQOEM 149 B
  HPET HPQOEM 149 B
  MCFG HPQOEM 149 B
  ASF!            HPQOEM 149 B
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci
  SLIC SLIC-MPC HPQOEM
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci
  SSDT HPQOEM SataAhci

  elineesprit

  The problem is that your system cannot properly read your BIOS SLIC table - maybe it's a minor problem, or it is possible you have a counterfeit installation.

  Please try first to re-create the license store.

  Re-create the license store

  Go to start > all programs > Accessories

  Right-click on command prompt and select run as administrator - accept the UAC prompt

  Run the following commands in the command prompt window, press enter at the end of each

  net stop sppsvc

  (expect that the service is stopped before entering the following lines)

  CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

  Tokens.bar tokens.dat REN

  net start sppsvc

  slui.exe

  After a few seconds, the Windows Activation dialog box appears.

  You may need to reactivate and/or re - enter your product key or Activation can occur automatically.

  If you are prompted for your key, use one on the COA sticker on the case of the machine

  Restart and after returns with a new report MGADiag

• Computer woks fine in safe mode, but completely stops in normal mode after 15 seconds

  SP2 of Windows 7

  My computer works fine in Safe Mode but when I go to Normal mode the windows on the screen comes up but after about 15 seconds the computer will completely completely OFF as if I turned it off. Any help would be appreciated...

  This looks like a temperature problem.  Go to http://www.download.com and download Speedfan.  It will show you the internal time.  If they are all under 50 degrees C, you're OK, if they are over 65, that's your problem, between watching the bears.

  Another possibility is a virus or corrupted system files.  Get your updated antivirus program, and then run a full system scan.

  -

  Microsoft has suggestions and offerings to

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

  -

  Moderator Forum Keith has a few suggestions along this line to

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

  -

  If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

  -

  You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type CMD in the search box, right-click on CMD. EXE and click run as administrator. Then, from the command prompt type sfc/scannow.

  -

  Finally if all else fails, you can look at the rather cryptic system event log. To make, click Start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

  `

  When you get your system in good working condition, I invite you to back up your system up to an external hard drive and make it regular periodic updates.

  -

  I hope this helps. Good luck.

• Each page is a zoomed out, and if I Zoom it, it is a normal size for a while, but when I close firefox and open it again, it has zoom out again, I have to zoom each page everytime I open a new page.

  Each page is a zoomed out, and if I Zoom it, it is a normal size for a while, but when I close firefox and open it again, it has zoom out again, I have to zoom each page everytime I open a new page.

  How to use Zoom?

  • https://support.Mozilla.com/en-us/KB/how-do-i-use-zoom

  The function Zoom of Page Firefox does a level of field by field to save favorite settings level users zoom, there is no default Page Zoom level setting in Firefox. Try these extensions:

  -> Default FullZoom Level 4.5

  • https://addons.Mozilla.org/en-us/Firefox/addon/6965

  -> NoSquint 2.1.2

  • https://addons.Mozilla.org/en-us/Firefox/addon/2592/

  Check and tell if its working.

• I bought Adobe Acrobat Professional and tried to turn it on for a while.  I also had this same program on my old computer.  How to disable enable it from this computer so that I can activate it on my new computer?

  I bought Adobe Acrobat Professional and tried to turn it on for a while.  I also had this same program on my old computer.  How to disable enable it from this computer so that I can activate it on my new computer?

  Hi larrygoynes,

  To transfer the license from one pc to another how to proceed is to 'Disable' the license first of the older machine.

  To accomplish this, you need to launch Acrobat, go to the 'Help' menu and select 'disable '.

  On the new machine, you can install Acrobat and then use the serial number to 'Turn on' the software and it will complete the transfer of license.

  You can refer to the KB Doc: Activation & deactivation help

  Kind regards

  Rave

• Ive had 4 Lightroom for a while, but I still have Lightroom 2.  How can I transfer all my data

  Ive had 4 Lightroom for a while, but I still have Lightroom 2.  How can I transfer all my data from Lightroom 2 to 4 Lightroom?

  http://TV.Adobe.com/watch/whats-new-in-Lightroom-4/Lightroom-4-develop-module

• I received a disk upgrade for windows 7 for my pc to microsoft, but now I get the message that says that my copy of windows 7 may not be true. What should I do?

  When I bought my laptop, it came with windows xp. I found that there was a lot of programs that were not compatible with xp, so I asked microsoft one say upgrade to windows 7 to upgrade my system. Everything worked fine until about 3 months ago when I kept getting a message on my screen that says that my copy of windows 7 is not genuine.  I tried all the tools on the microsoft Web site to solve this problem, but nothing has worked. Finally, I used the diagnostic tool to verify I checked that I put in the activation code is right, what is causing me to pass this message and what I can do to correct that only cost me an arm and a leg? Thank you for your help.

  Run a full scan of CHKDSK and SFC...

  Click Start > all programs > Accessories

  Right-click on the entry of the command line

  Select run as administrator and accept the UAC - elevated command prompt window prompt should appear.

  At the command prompt, type

  CHKDSK C: /R

  and press the Enter key.

  We'll tell you that the disc is locked,

  and the CHKDSK will run the next time he started - press Y, press ENTER, and then restart.

  The CHKDSK command will take a few hours depending on the size of the disk, so be patient!

  Once executed, the command CHKDSK Windows should start normally (possibly after a second auto).

  Then, run the SFC.

  SFC - SFC System - Instructions

  Click Start > all programs > Accessories

  Right-click on the entry of the command line

  Select run as administrator and accept the UAC - elevated command prompt window prompt should appear.

  At the command prompt, type

  SFC/SCANNOW

  and press the Enter key

  Wait for that analysis at the end - make a note of any error messages - and then restart.

  Copy the created CBS.log (C:\Windows\Logs\CBS\CBS.log) file on your desktop (you can not manipulate directly) can compress the copy and transfer it to your Public SkyDrive folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

  Post a new MGADiag report with details of any error messages encountered.

• My CD key is for Xp, but I got a free upgrade to Vista, how can I get a new CD key now its saying that my Windows is not genuine?

  I have a HP Pavilion laptop, which came with XP on it and XP key on the back sticker. However, when I bought it, it came with a free Vista Upgrade, that I used. Now several years later it says that my copy of Vista is not authentic, but I can't get the CD key to verify that the CD key is for XP, not Vista.

  Any ideas of how to fix cela, or should I just try it backward on a XP machine with old code?

  Thank you!

  Hello

  Did you change your computer?

  I suggest you follow the link and check.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_install/Windows-is-showing-as-not-genuine/6efea9fd-70a9-4530-88c8-93fd7b2d5484

  I also suggest that you follow the link and check

  Genuine Windows: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows/help/genuine/FAQ

  Windows could not be validated as authentic

  http://Windows.Microsoft.com/en-us/Windows/help/genuine/validation-error