Autologin fault after the forgotten password Action

Hello

We have (11.1.2.2.4) IOM / OAM (11.1.2.2.5)/OUD(11.1.2.2.1) integrated. We have made the management of users and password management use case implementation.

After the forgotten password action, the user should ideally be auto connected to the resource to which they want to access. But here, they're trying to autologin, we get no answer which records the time that we are witnessing a thread blocked in IOM. Please find the attached log. Its showing IOM tries to do automatic login and his breaks down.


Now these blocked thread are at the origin of the problem to the server of the IOM. Can you please let us know how to fix the automatic connection failure. This error we get now on pre-production and prod env.


We already checked Doc-ID 1554741.1 and it did not help.

==========

28 - Sep - 2015 11:38:53 CEST > < WARNING > < JNDI > < BEA-050007 > < an attempt was made to search for the global resource without version 'tail' of a version of the application "IOM [Version = 11.1.2.0.0]. This can potentially cause conflicts the uses of the global resource among the multiple versions of the application. >

< 2015 - sep - 28 11:38:55 CEST > < error > < OAM Autologin Logger > < BEA-000000 > < user login for the user with the new password apatilfailed! >

< 2015 - sep - 28 11:38:55 CEST > < error > < OAM Autologin Logger > < BEA-000000 > < a mistake occurred during the autologin >

< 2015 - sep - 28 11:38:55 CEST > < error > < oracle.iam > < BEA-000000 > < INTERNAL ERROR: Autologin is not oracle.iam.ui.platform.sso.exception.AutoLoginException: an error occurred during the autologin: >

< 2015 - sep - 28 11:47:11 CEST > < error > < WebLogicServer > < BEA-000337 > < [STUCK] ExecuteThread: '23' for the queue: "weblogic.kernel.Default (self-adjusting)" has been occupied for the second "646" working on demand "Workmanager: OIMWorkManager, Version: 0, scheduled = true, Started = true, start time: 646695 ms.

[

POST /identity/faces/forgotpassword?_adf.ctrl-state=13nkdhhdjd_95 HTTP/1.1

Accept: * / *.

Content-Type: application/x-www-formulaires-urlencoded; Charset = UTF-8

ADF-ads-Page-Id: 1

ADF-Rich-Message: true

Referer: https://app.example.com/identity/faces/forgotpassword?backUrl=https%3A%2F%2Fapp-ext.example.com%3A443%2Fportal_authentication_service%2Fappmanager%2Fmerportal%2Fdesktop%3F_nfpb%3Dtrue%26_pageLabel%3Dportals_testportal_portal_page_106&_afrWindowMode=0&_afrLoop=854893960595555&_adf.ctrl-state=13nkdhhdjd_95

Accept-Language: en - us

User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729 .NET CLR 3.0.30729; Media Center PC 6.0; NET4.0C;. NET4.0E; Tablet PC 2.0)

Content-Length: 387

Cache-Control: no cache

Cookie: _ga = GA1.3.569926938.1440583332; ADRUM_BTa = R:321 | g:35c2fc21 - b41e-486-ae9b-f798e1c55792; PRODUCER_AUTHENTICATION_SESSION = h5myWJXR1qNTqd2zdrT0Q2tjnTTylDVZGxXJWNrM6gGXwh7LPRCM! 1223761332; JSESSIONID = lQqKWJXSxyTHRmFyLgJnnTLWwGPwnyJ7tLGqPvZsdTN2bSSDTQNl! 1223761332; NSC_mc_wtsw_Hbcsjfm_Fyufsobm = ffffffff09801a3545525d5f4f58455e445a4a422851; UserAuthdOnce = false; oimjsessionid = GsGtWJJT811HQGRbDJnVG8pn9rFnvwQN4p2vzbLDjfkcbkLJvM95! 1835151121!-1745376563; _WL_AUTHCOOKIE_oimjsessionid = eOgy8ynWy25JFSqtsCKi; PRODUCER_DATASUBMISSIONCONTROLLER_SESSION = ST9QWJXHnkZHy1pph3J8WyB6TyhRVvytGL7ZcfWPVzTjyQ9YJHwQ! 1223761332; _WL_AUTHCOOKIE_PRODUCER_DATASUBMISSIONCONTROLLER_SESSION = Y2rWv5yus-r5AwOYDPFq; PRODUCER_ADMINISTRATIONCONTROLLER_SESSION = k23HWJXL1VDs9WgjHr5ymLFzyWZnmMrhsppfQF7FpYnCpwZYpg5j! 1223761332; _WL_AUTHCOOKIE_PRODUCER_ADMINISTRATIONCONTROLLER_SESSION = 2Eo-goTVYsO4IjpXgQSI; PRODUCER_SCHEDULEMANAGEMENTCONTROLLER_SESSION = 1hmKWJXL8p1ndMTnvv1mlx2yx8m6G07Z6ghBhThWjqhwdLBTfszG! 1223761332; _WL_AUTHCOOKIE_PRODUCER_SCHEDULEMANAGEMENTCONTROLLER_SESSION = L0d1pIFCXhc16jhsKUr6; OAMAuthnCookie_app.example.com:443=zld9urARI4HcsbQE%2FwPf3cx5hzeN6hfqUhcvyOpPy5q4aKpBbwKfrt9QqiRx9mvz2VfzGRx3mIEUeRuYFhfpj9oKon0pGTzo9DF9kSjbtF7UgDTK5fY2AgVkl0WE6I%2B%2Bn4eRBFX2NAit6tWmAvGjuDBs0jHUiY3gfHIlH3N1W0UcY33r1MTLn9vFCt0OjXclvwuQ6oplr8OSSlOE4Jhe3zFvrfzIPKOgsDL6PfK5iej6UIuGX5ZbYJLH%2BP6ikqfn218P5xKfFDd50iwBH8TVPU64HeOCqB5cp1LZCQNKdtb3EkTOAA%2BlHXB9eRyUVAXt; ADRUM_BT1 = R:321 | i: 74626

IS_SSL: ssl

Accept-encoding: identity

ECID-background: 1.0058Cl4thyAEoIW5Tzp2ic0006ZG00000Z; kZjE1ZDLIPHLj9OP_UOTdKTUj6POZLRSj6RRmNRRoGTOnJVTjISP

Connection: Keep-Alive

X-Forwarded-For: 172.16.102.56

Proxy-Client-IP: 10.136.4.253

WebLogic-X-KeepAliveSecs: 30

X WebLogic-request-ClusterInfo: true

x weblogic-cluster-hash: LU + 8PjjXpmbjjPfOF4PNxp5znUw

'] ", which is more than the time configured (StuckThreadMaxTime) of '600' seconds. Stack trace:

NULL >

< 2015 - sep - 28 11:47:11 CEST > < opinion > < Diagnostics > < BEA-320068 > < Watch "StuckThread" with severity "Notice" on the server "oim_server2" released on 28-Sep-2015 11:47:11 CEST. Details of the notification:

WatchRuleType: Journal

WatchRule: (SEVERITY = "Error") AND ((MSGID = ' WL-000337') OR (MSGID = "BEA-000337'"))

WatchData: DATE = 28-Sep-2015 11:47:11 CEST SERVER = oim_server2 MESSAGE = [STUCK] ExecuteThread: '23' for the queue: "weblogic.kernel.Default (self-adjusting)" has been occupied for the second "646" working on demand "Workmanager: OIMWorkManager, Version: 0, scheduled = true, Started = true time, began: 646695 ms.

[

POST /identity/faces/forgotpassword?_adf.ctrl-state=13nkdhhdjd_95 HTTP/1.1

Accept: * / *.

Content-Type: application/x-www-formulaires-urlencoded; Charset = UTF-8

ADF-ads-Page-Id: 1

ADF-Rich-Message: true

Referer: https://app.example.com/identity/faces/forgotpassword?backUrl=https%3A%2F%2Fapp-ext.example.com%3A443%2Fportal_authentication_service%2Fappmanager%2Fmerportal%2Fdesktop%3F_nfpb%3Dtrue%26_pageLabel%3Dportals_testportal_portal_page_106&_afrWindowMode=0&_afrLoop=854893960595555&_adf.ctrl-state=13nkdhhdjd_95

Accept-Language: en - us

User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729 .NET CLR 3.0.30729; Media Center PC 6.0; NET4.0C;. NET4.0E; Tablet PC 2.0)

Content-Length: 387

Cache-Control: no cache

Cookie: _ga = GA1.3.569926938.1440583332; ADRUM_BTa = R:321 | g:35c2fc21 - b41e-486-ae9b-f798e1c55792; PRODUCER_AUTHENTICATION_SESSION = h5myWJXR1qNTqd2zdrT0Q2tjnTTylDVZGxXJWNrM6gGXwh7LPRCM! 1223761332; JSESSIONID = lQqKWJXSxyTHRmFyLgJnnTLWwGPwnyJ7tLGqPvZsdTN2bSSDTQNl! 1223761332; NSC_mc_wtsw_Hbcsjfm_Fyufsobm = ffffffff09801a3545525d5f4f58455e445a4a422851; UserAuthdOnce = false; oimjsessionid = GsGtWJJT811HQGRbDJnVG8pn9rFnvwQN4p2vzbLDjfkcbkLJvM95! 1835151121!-1745376563; _WL_AUTHCOOKIE_oimjsessionid = eOgy8ynWy25JFSqtsCKi; PRODUCER_DATASUBMISSIONCONTROLLER_SESSION = ST9QWJXHnkZHy1pph3J8WyB6TyhRVvytGL7ZcfWPVzTjyQ9YJHwQ! 1223761332; _WL_AUTHCOOKIE_PRODUCER_DATASUBMISSIONCONTROLLER_SESSION = Y2rWv5yus-r5AwOYDPFq; PRODUCER_ADMINISTRATIONCONTROLLER_SESSION = k23HWJXL1VDs9WgjHr5ymLFzyWZnmMrhsppfQF7FpYnCpwZYpg5j! 1223761332; _WL_AUTHCOOKIE_PRODUCER_ADMINISTRATIONCONTROLLER_SESSION = 2Eo-goTVYsO4IjpXgQSI; PRODUCER_SCHEDULEMANAGEMENTCONTROLLER_SESSION = 1hmKWJXL8p1ndMTnvv1mlx2yx8m6G07Z6ghBhThWjqhwdLBTfszG! 1223761332; _WL_AUTHCOOKIE_PRODUCER_SCHEDULEMANAGEMENTCONTROLLER_SESSION = L0d1pIFCXhc16jhsKUr6; OAMAuthnCookie_app.example.com:443=zld9urARI4HcsbQE%2FwPf3cx5hzeN6hfqUhcvyOpPy5q4aKpBbwKfrt9QqiRx9mvz2VfzGRx3mIEUeRuYFhfpj9oKon0pGTzo9DF9kSjbtF7UgDTK5fY2AgVkl0WE6I%2B%2Bn4eRBFX2NAit6tWmAvGjuDBs0jHUiY3gfHIlH3N1W0UcY33r1MTLn9vFCt0OjXclvwuQ6oplr8OSSlOE4Jhe3zFvrfzIPKOgsDL6PfK5iej6UIuGX5ZbYJLH%2BP6ikqfn218P5xKfFDd50iwBH8TVPU64HeOCqB5cp1LZCQNKdtb3EkTOAA%2BlHXB9eRyUVAXt; ADRUM_BT1 = R:321 | i: 74626

IS_SSL: ssl

Accept-encoding: identity

ECID-background: 1.0058Cl4thyAEoIW5Tzp2ic0006ZG00000Z; kZjE1ZDLIPHLj9OP_UOTdKTUj6POZLRSj6RRmNRRoGTOnJVTjISP

Connection: Keep-Alive

X-Forwarded-For: 172.16.102.56

Proxy-Client-IP: 10.136.4.253

WebLogic-X-KeepAliveSecs: 30

X WebLogic-request-ClusterInfo: true

x weblogic-cluster-hash: LU + 8PjjXpmbjjPfOF4PNxp5znUw

'] ", which is more than the time configured (StuckThreadMaxTime) of '600' seconds. Stack trace:

NULL the subsystem = WebLogicServer USERID < WLS Kernel > = SEVERITY = error THREAD = ExecuteThread [ASSET]: '15' for queue: MSGID 'weblogic.kernel.Default (self-adjusting)' = BEA - 000337 TXID the CONTEXTID = 995a12fdb0c6819d:dfc9ad8:14fe162b9c5 = sd2oappzu10.fsa.gov.uk = MACHINE:-8000 - 00000000000 has 8221 TIMESTAMP = 1443437231754

WatchAlarmType: AutomaticReset

WatchAlarmResetPeriod: 600000

>

< 2015 - sep - 28 11:47:11 CEST > < emergency > < oracle.dfw.incident > < BEA-000000 > < incident 266 > created in "BEA-000337 [WebLogicServer]" key problem

WebLogic Server Authentication with LDAP provider hangs intermittently (Doc ID 1436044.1)

This solved!

Tags: Fusion Middleware

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