Connect to iTunes

I just opened my new iphone 6 s. I backed up my old phone to iTunes and then connected the new phone to transfer my data. Everything was fine and then all of a sudden my iPhone froze on the connect to iTunes screen, I studied him this and I tried the two downloading and restoring the iPhone and and error message appears, an unknown error (-39). Can someone please help me, I don't have an apple in my shop, it's a fair distance. I also tried to reset my iphone by pressing home and sleep button, the Apple icon how ever after that it disappears the connect to iTunes screen reappears, I can't ignore that. Help, please!

Mclellch5 wrote:

I just opened my new iphone 6 s. I backed up my old phone to iTunes and then connected the new phone to transfer my data. Everything was fine and then all of a sudden my iPhone froze on the connect to iTunes screen, I studied him this and I tried the two downloading and restoring the iPhone and and error message appears, an unknown error (-39). Can someone please help me, I don't have an apple in my shop, it's a fair distance. I also tried to reset my iphone by pressing home and sleep button, the Apple icon how ever after that it disappears the connect to iTunes screen reappears, I can't ignore that. Help, please!

I do not see an error 39 in the support document Apple for help with update iOS and errors - Apple in charge of the restoration

You can try this If you can not update or restore your iPhone, iPad, or iPod touch - Apple Support

Tags: iPhone

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