back camera stops working... black screen

I had my compact z3 since February of this year and up to about 3 weeks ago its been very well. Now the rear camera has stopped working and just show a black screen and sort of gel. its driving me crackers! I cleared the cache of the camera. use the factory reset tricks and used the CCP with the engine update with no joy.

Hi @DanStar,

As @Nabeel says, it would be preferable if you contact your Local support for your phone under review as soon as possible to one of our authorized service centers.

Tags: Sony Phones

Similar Questions

  • VAIO Motion Eye Camera stop working

    Laptop: VGN-SR190E
    Problem: USB Motion Eye Camera stop working
    OS: Vista Edition Home Premium

    The Sony Visual Communication Camera died in this laptop. I want to talk about the "Motion Eye" webcam above the screen.

    In the Arcsoft window, frame (window of the camera) went black, screen resolution went to 176 x 144 (QCIF), whatever that means.
    In addition, no image using Windows Live Messenger.

    Worked very well (image capture), then quit. Removed and reinstalled the drivers. No help. In the properties of the device, he says: "this device works correctly. Well maybe, but no picture.

    What else can I do to fix this?

    I can't stand Vista another day. I ordered Windows 7. I hope that its an improvement. Could install Windows 7 remedy? I guess I'll find out.

    Any ideas would be appreciated.

    Thank you
    Phil

    Update: not working yet.

    Error message in Arcsoft WebCam Companion:
    'Webcam not found or does not work properly. Please click the Connect button and try again.

    Previous post:
    No help from this Forum, but I got the Motion Eye Cam working again. He would sometimes work for a minute or two and then quit. I thought it would be connected USB so I downloaded the registry USB patch (and a whole bunch of other updates and more) and installed it. After the patch USB Webcam has started working again. I don't know if it was the fix, but its working now. The Vaio "Updater" program did not work (it should be updated as well) so I had no idea there were so much software upgrades available for this laptop. I highly suggest that you check the Sony Web site for downloads (if you did not) available for your computer. Good luck.

  • Even with safe mode Windows 7 error "Windows Explorer has stopped working". Screen is blank with only the specified cursor.

    Using Win 7 Home 64 bit:
    After the connection, I get "Windows Explorer has stopped working" its InPageError says in details
    Auto check solution online does not come to the top with a solution
    the screen is black nothing happens.

    I opened in safe mode, same problem.

    the only thing I can do is ctrl/alt/del and open Task Manager. When I tried to open the new task... Task Manager stopped working

    Request of guid, how to solve this problem. The problem started last night.

    The laptop is Lenovo G550
    Operating system: Win 7 64-bit service pack 1 - home edition

    I can email a screenshot is necessary for the InPageError
    Error state code: c0000185
    Type of media loopholes: 00000003
    OS Version:6.1.7601.2.1.0.768.3
    Locale ID: 1033
    More information 1:c785
    More information 2:c785ae48d9bd3e84e80fe64557c132ac
    Information additional 03:58 d 5
    More information 4:58d5c6fbf156506f476a5bd1fc86cfbf

    Hello

    This problem may be due to one of the following problems:

    • You are using an outdated or corrupted video driver
    • System files on your PC can be damaged or do not correspond with other files
    • You may have an infection of viruses or malware on your PC
    • Some applications or services that are running on your computer may be responsible for Windows Explorer to stop working

    Try the following steps:

    Method 1:

    Try the steps of error: Windows Explorer has stopped working

    Note: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

    Important: the data available on bad sectors may be lost when chkdsk attempts to repair your hard drive.

    Note:

    Ignore them perform a upgrade in Place the link above.

    Also ignore the safe mode and clean boot.

    Method 2:

    We will try to start the computer in mode low resolution and check the status of the issue.

    Low resolution starts Windows using your current video driver, and using the parameters of frequency low resolution and refresh. You can use this mode to reset your display settings.

    Refer to the section:

    Turn on the video resolution (640 × 480)

    You can also check: why is my screen black when I start Windows 7?

    Registry warning: the following steps include changing the system registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article:

    Backup and restore

    http://Windows.Microsoft.com/en-us/Windows7/products/features/backup-and-restore

    It will be useful.

  • Built in web cam stopped working - Satellite A200

    The webcam integrated on my Satellite A200 stopped working yesterday and I don t know why. I have not recently installed new software, but it is not recognized when I use Skype or any other program. When you try to use the camera, an error says no camera is recognized or it's off.

    I uninstalled the driver and reinstalled several times but it didn't help.
    Please, does anyone have any ideas? (Vista OS).

    Hello

    Sorry, but it is not easy to say what the problem is here. I recommend you to roll back OS to an earlier time using System Restore tool. I'm sure that you'll be able to reuse cam.

    I cam on P200 and use it with Skype without any problem. I really hopr you will be able to solve this problem.

    Good luck!

  • Satellite M70 - 350 - recovery disk stopped with black screen

    Hello

    I tried my laptop with the original recovery CD or DVD recovery. He just stopped with the black screen and the error message.

    After that, I tried the advanced recovery mode. By selecting the ghost Image, which gave me the Image corrupt error.

    Weird enough even installing from an original CD of Windows fails. With that before even I can select something, I get a black screen with a blinking cursor. Appers whil the windows cd is loading drivers.
    At the bottom of the screen, there are that many drivers listed one after the other. The last thing mentioned here before the blinking cursor is Partition NTFS.

    Cause the original recovery disc has already deleted all the contend on the laptop it's usless now.

    Any ideas what the problem might be?

    I also think that there is a problem with the HARD drive.
    If possible, try to get a new one and try installing the OS using recovery media again.

    Do you use DVDs of recovery for the first time?

  • Lenovo easy camera stopped working (Lenovo Z470)

    Hello, we recently bought a lenovo z470 laptop. the webcam works fine for 3 weeks or more. We were able to use the webcam with Skype and easy capture. I don't really know when the machine has stopped working, but it seems that all software that uses a camera can't detect the camera driver. I am absolutely sure that the FN + ESC hotkey works very well since I can turn off and turn on the camera. I've read many threads with the same problem. I uninstalled and reinstalled the drivers and easy capture but this does not solve my problem. I hope someone can help me. Thank you

    I have already corrected the problem. I have reformat the computer laptop and instead, I installed youcam. now here is the bad part, I think the issue started when I updated my gt 520 m NVIDIA geforce because I need to update to be able to play heroes of Newerth.

  • HP Pavilion Notebook-15-p157sa: SLOW STARTUP AND SLOW STOP AND BLACK SCREENS

    Im having a problem with my laptop. Startup is so slowww and closing too I have disabled startup items but did not help. Also when I opened my notebook from sleep, she stays on a black screen, I have to make a difficult stop in now power button for 10 seconds or leave battery (I stopped taking it because if it is damaged). Please help me HP.

    EDIT: THIS NEVER HAPPENED IN WINDOWS 8.1 (64-BIT)

    Factory fixed reset

  • Start the computer to the top, but before the office back I get a black screen for 5 to 15 minutes long.

    Basically what the title says, "computer starts up, but before the office is up I get a black screen for 5-15 minutes long."

    I don't know the problem, looking it up and this is an annoying problem.

    Hi InterestedLearner,
     
    -Have you done recent changes made to your computer before this problem occurred?
     
    Updated the graphics driver and check if it helps fix the problem.
     
    Visit the manufacturer's Web site to do the same.
     
    Take a look at these items as well for more information on updating a driver:
  • SuperFetch, Client DNS stop working, blue screen blocks as well

    First stop, I have a desktop HP with Windows Vista Home Premium SP2. He was just out of nowhere an error about 2 weeks code would come and tell me one of these services has stopped working. It allows me to close or to find a solution online. This happens every day. It is very random; I don't see a reason for it. I have especially Windows Mail, IE8 and sometimes open Windows Media Player when these things occur.

    One thing I want to point out is that I did a diagnostic run on my computer and I got a BIOME-1 error code for my ram memory. All other material checks were very good. The computer is supposed to have 2 GB of ram, so is it possible if she works only on 1 GB etc... It is the cause of all my problems regarding windows applications crashing? Oh, also just about every day and sometimes more than once a day, I get the blue screen of death crash. I'm so confused, please help!

    I am up to date on all the Windows updates, so I have SP2 and all updates since then. I also use my service of update and HP as well to ensure that my drivers are working all day.

    Thank you
    Will be

    I put only 1 memory stick into the system and run the diagnotics. If it passes, take it out and plug the second stick and then re-run diagnosis. If it fails, get a new module or clean legs with an eraser to erase and blow your motherboard releasing sheep of dust (do not use compressed air can)

    What is your system model?

  • Iphone6, screen and the camera stop working, apply temporary fix of the upper screen pressure

    A local repair place could not find a problem. They suggested I ask here. I turn the phone off (but not closed) when I touch on the screen is black. The trick I've found is to apply pressure on each side of the enclosure of the ear. This works generally, this problem is intermittent and seems to occur usually after I brought the phone in my Pocket (baggy front pocket). No cracks, scratches, the phone looks in good shape. The battery is new. Thanks for your help.

    Did you visit the authorized service center for repair?

  • T400s camera stopped working after about 2 weeks

    Got a new T400s, well worked out of the box.

    After about 2 weeks, do not use the camera (of course, I checked, it works when I install everything first) the camera no longer works.

    He appears in the Manager of devices, but Skype and other software just to see a black image. The LED on the side, which according to me, shines green when the unit is supposed to be consulted running is no longer.

    Installation of the driver and going back in time (recovery point) makes no difference.

    I really want to reformat the drive, there are a ton of my files on it...

    ideas?

    Ok

    I contacted local support and they wanted me to come and check the camera themselves.

    In preparation, I removed the extra 1 GB of memory (3 GB total) I had installed and tried again just before departing for their labs.

    Guess what, that fixed it for me!

    It seems that this model has serious problems with asymmetric memory facilities. I installed a 2 GB module and some of the other problems plaguing this unit had disappeared too (VT - D causing disruption of the screen and also occasional freezes).

  • HP Pavilion AIO: Camera stopped working for windows welcome

    The new AIO Pavilion came back with Windows 10 months and I used facial recognition to open a session.  All fine until 1 week ago, when the home screen says now "preparing...". "and"can't turn to the camera. Use the PIn to connect.

    If I go into RealSense, the camera works very well.  Windows settings for the camera are all lit, so nothing seems to have changed.

    What is a recent update of Windows 10 which changed the signal to the camera?  If so, how I restire it?

    Hi there @DavidG6,

    That the Forums are with you!  I understand that your web camera does not work properly for connection purposes.  I'm happy to help you with this.

    Assuming that it could be a recent update of Windows 10 which is the culprit, you can try using a computers HP - use Microsoft System Restore (Windows, 10, 8) to return to the level of before the problem appeared and see if it works now.  If so, then it is likely a change in software to your system.  Once you have determined that, then you can check: How to prevent Windows 10 to automatically download updated -howtogeek.com, prevent this set of updates.

    Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

  • Satellite U920T - display, touchscreen and camera stopped working

    My U920 was goten worse every day, first the thouchscreen, then did the cameras and finnally today the screen has stoped working.

    The attachment of ribon has problems, don't know if I'm the only or if it is a design problem, but the main problemhas was the total lack of support from Toshiba.

    Amazing how bad customer service can be...

    I put t understand why you are not satisfied with the service the customer, but is only in the event of hardware problems, you should always contact the local Toshiba authorized service provider that is available in your country.

    How to make for the moment if she s really a hardware problem, or maybe just a software problem (corrupt system)?
    There is a very simple method and the workaround:
    In most cases if you are recovering the laptop back to factory settings, software problems should be fixed the laptop should work fine.

    Where the recovery does not resolve problems of laptop, laptop s material could be affected. In this case (as noted above) you will need extra assistance engineer of the laptop.

  • My Equium A210 not not not fully restart - stops on black screen

    When I try to restart the portable computer in the start menu, the laptop screen goes black, there is a noise of "put it off", but the fan/lights are always on. The laptop stops at this stage, and to turn it off, I have to press the power button.

    How can I do the restart function still works? I already tried to remove and replace the battery, do a system restore, and I checked there's enough disk space.

    When you start the operating system in SafeMode (F8 at startup) and close it using the Start button makes your laptop, turn off completely?

  • Stream 7-5709: camera stopped working on stream 7-5709 with windows10

    my camera will not activate.  It goes back to the office.  It worked well upward until a week ago

    Hi, you could try reinstalling the chipset driver pack from the hp.com website.

Maybe you are looking for

  • Playlist from iTunes will sync to the iPhone, but not all songs present themselves

    I recently synced my iPhone to my computer for the first time.  I have a number of playlists on my phone, and a combination of music ripped from my CDs and music downloaded from the iTunes Store. After synchronization, all the playlists and the music

  • Screenshot of the video live streaming

    Hi everyone ^^ I have a question to my attached vi, I am able to have a video stream live from my build in webcam and take a photo of it too, the problem is it works perfectly, for the first time but the Mint, I press the button, the picture froze ><

  • LaserJet 1300 paper jam

    LaserJet 3100 C3946A USBF021323 Mfg October 13, 1999 Use of the history/primary A fed not location of several page for years. Only OK food for my purposes. Is not used for fax or printing from the computer. Use main scan and copy. Malfunction To repl

  • How to transfer music from Iphone to computer

    Original title: find private/var/mobile/Media/iTunes_Control/music can someone tell me where can I find the private/var/mobile/Media/iTunes_Control/Music parameter in order to transfer music from my iphone to my computer? Thank you

  • Vista KB2633171 has failed, I get the patch failed to update security error "fffffffe.

    When people ask me to run an update of Windows Vista security I get failure update to update security for Windows Vista, error "fffffffe. I don't know how to solve this problem, I went through all the tips in Windows Help.When I view update history i