Backup iPad on itunes problem

Hello! I'm trying to back up and restore the ipad mi for some problems. So I already allowed my PC and I transfer purchases (I think...) but when I run the backup it closes after that 20 seconds... I tried to reinstall itunes, reinstall the authorization, reboot ipad and PC, but nothing... How can I do?

Thank you

Can't anyone help me? ! ? ! ? Very bad...

Tags: iTunes

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