backup iPad Air in iTunes

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• iPhone, iPad Air 2 not recognized by iTunes

  Very frustrated right now. Given that Apple's Support is not in contact with return despite requests, the story will go here. I have Windows 10, iPhone 6 + and iPad Air 2. Last weekend I was invited to and did pass to iTunes 12.5.1.21. Plugged my iPhone 6 +. Not recognized by iTunes; 'sync' gray. Tried the same thing with my iPad 2 Air. Same result. I get no error message.  Here are my troubleshooting - what I'm missing, Apple?

  1. Lightning card Checked, works fine with other devices.
  2. Rebooted PC.
  3. Rebooted IPhone.
  4. Restarted iPad Air 2.
  5. I've tried different start up sequences (start iTunes connect manually; first)
  6. Went to 'Upgrade device via Device Manager' - these devices are working properly.
  7. Updated my iPhone and iPad 2 air for iOS 10 successfully.
  8. Apple email support; 48 hours later they gave me another email address for contact.
  9. Chose the Contact Apple Support via phone option - screen "we will call you - your phone will ring at any time.  Still waiting for the phone to ring.
  10. From Discussions on Apple's site with troubleshooting tips, have tried all suggestions with no luck - If iTunes does not recognize your iPhone, iPad or iPod - Apple Support.
  11. I even opened and closed the blinds completely throughout my house to see if that would help.  Go figure.
  12. The last resort on them, says "Contact Apple support" - see #9 above.  Twice.

  Apple-Support - What should I do at this point?  I'm all ears, and Android is looking better and better during my next upgrade.

  Happy to report that I finally found a position that has fixed this. Someone has to give Community contributor turingtest2 a price, they had an incredible post in communities that have corrected my problem.  See below for the excellent suggestions.

  iOS device do not show in iTunes for Windows

  iOS device do not show in iTunes for Windows

• Updated iTunes and iOS and iPad Air no longer appears in iTunes

  Just updated iTunes and my iPad air no longer appears in iTunes.  Update of iOS on iPad and no change. iPad appears in information system as a USB device connected. Ideas?

  FWIW, my iPhone updated 6 Sy - the problem is only with my iPad Air

• Cannot connect to iTunes Store on new iPad Air

  Try buying an iBook.  Keep being told that I can't connect to iTunes store with my new iPad Air.  In addition, my security questions are not accepted. Advice?

  The steps detailed here to try to see if they help you:

  If you cannot connect to the iTunes Store - Apple Support

• I bought ipad air 1 after that 2013 but can not get the pages for free. Numbers and imovie I can. IOS9 running at the moment. I have pages when I connect on icloud on my pc. Can I transfer iPad app, because it is not in the ILO purchased in itunes.

  Hi everyone, this is my first post, also help on the post would be appreciated.

  I bought ipad air 1 after that 2013 but can not get the pages for free. Numbers and imovie I can. IOS9 running at the moment. I have pages when I connect on icloud on my pc. Can I transfer iPad app, because it is not in the ILO purchased in itunes.

  Thanks in advance

  Newbie

  The only way to install an ipad app is through the app store.  PC or Mac software does not run on the ipad.  Search in the contacts link at the bottom right of this page.  Give apple a call.

  I guess is the icon for pages in icloud for storing documents pages.  At the same time, apple had a cloud based pages.  Not sure what happened to her.

  R

• Why my iTunes office showing the time / date that I played in the last video on my iPad Air even though I have never synchronized them?

  For some reason any, whenever I watch a movie on my iPad Air, the installed iTunes on my desktop (iMac end 2012) shows the date and I watched it - even though I've never synchronized the two devices.  It's a little scary; does anyone have an idea why this phenomenon happens?  I don't have any app as installed remotely.  The operating system is fully updated on the iPad and iMac.  FWIW, my ipad is only wi - fi enabled.

  Library of music to iCloud?  (if you subscribe to iTunes game or music from Apple)

• My iPad Air is uncontrollable glitching

  I bought an iPad Air in Hong Kong a year and half ago, and he recently started glitching out of control, making its use almost impossible. The last update was iOS 9.3.4. I tried to restore it, but I get a number of different error codes, including 9006. I live in Myanmar, in order to take it to the genius bar is not an option. What can I do?

  Have you tried troubleshooting?

  1. Restart: press start/stop button until the Slide to Power Off slider appears, select Slide to Power Off and after it stops, press on On / Off button until the Apple logo appears.
  2. Reset: press the home and On / Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
  3. Restoration: connect your iPhone to iTunes on your computer, backup, and then select factory restore.

  If it's a hardware problem, then you need to replace:

  If your iPod Touch, iPhone or iPad is broken

  Apple does not solve the iDevices. Instead, they exchange yours for a new or refurbished replacement depending on the age of your device and refurbished inventory. On rare occasions when there are more units refurbished for your old model, they can replace it with the next most recent model. You can take your unit to a retailer Apple for help, or you can call Customer Service and arrange to send your device to Apple: you can make an appointment at the Apple Store - Genius Bar store and bring it into service. You can also search an Apple Store - find a store - Apple. You will find respective repair costs in the appropriate link:

  Service Support iPod and costs

  iPhone Support Services and costs

  iPad Support Services and costs

• iPad Air keeps freezing

  IPad air keeps freezing and not responding, yes I can reboot but how can I solve this problem the gel makes the ipad almost unusable. (Please do not answer I should use the buttons restart...) I know... I want to prevent the gel no restart once it happens) ty

  Use iTunes to restore the device. iTunes will download a new copy of the iOS firmware and install it on the device. You can then use a backup to restore all your content. It is the next step if a reset does not resolve software problems.

  Read here to learn how > using iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory - Apple Support

• iPad Air crashes all the time

  I have been using my iPad Air since the day wherever she launched and I have had no problem, however, in my overall experience. But about a week ago my iPad started to be slower and slower and it crashed all the time to reach a State where it is now more usable. Other problems include not being able to type my password a few times and when and if I get to the home screen, if I want to launch an application, there is usually a delay of about 1-5 minutes until it starts and when it does rarely it works correctly and it crashes after a while. I tried several times and with different ways to solve this problem and I was also advised by the answers to similar questions to mine with a few solutions, but none of them worked. More precisely what I tried was: 1. I've updated to the latest iOS 9.3.1 just to be sure that wasn't the problem because the update included bug fixes (here, it is worth noting that I could not install the update from my iPad as it has already had a serious problem and so I had to install from iTunes by connecting to a computer) , but wasn't it 2. After that, I was advised to erase history and Web site data just to be sure and I did but that does not solve the problem of equal to 3. What I read in an answer to a similar question to mine, it was to zero all the setting so that's what I was doing and I was really hoping it would work, but once again unfortunately, it didn't. I repeat that I had no problem with my iPad Air in general and that the RAM was just enough for my needs, also generally clean apps from multitasking when I see that it becomes any more slowly. To try to resolve the problem, I had to force reboot my iPad a couple of times just to get this small window of time where he has not overwritten which lasted about a minute just enough to do what I had to do before returning to its state constantly crashing. What concerns me is that as I read in a q & a this problem could be caused by a specific application, and that means I have to uninstall one by one to see if it is one of them and who would take centuries. Moreover, now that a week has passed I can not even open the home screen like iPad refuses turn on properly and it needs constant restarting... If anyone has any advice or had to face the same problem, or his personal experience, please share it with me, also if you know all the possible solutions I have tried I would be happy to hear them!

  I wouldn't wipe my content that I have a lot of things that is indispensable for my work in the iPad and I can could use backup but the last one I was since last year that I have no more storage iCloud for storing another. Yet once please share only advise and solutions with me, I appreciate your help.

  Model: iPad Air

  iOS: 9.3.1

  Two suggestions:

  (1) your iPad could be faulty in which case, you can do is take it to an Apple Store for testing.

  (2) if the problem is with all the software, that you can do at this point is a system restore. You can't do that, but there is nothing else to try. Many you will lose some data, but unfortunately you have not backed up on a regular basis. I wish I had better news.

  The system restore. First backup your device via iTunes if you still can. Then import your photos on your computer. Try to restore from the backup first and test it. If this does not help, you may need to restore as a new and reconfigure from scratch. Here are the steps for a restoration:

  https://support.Apple.com/en-us/HT201252

• I have an iPhone 6 and an iPad Air both have always been updated you are prompted and are therefore currently operating on 9.2.1. It just says: update could not be completed, and that was in the 11-15. I pay for extra storage if this isn't the issue...

  I have an iPhone 6 and an iPad Air both have always been updated you are prompted and are running 9.2.1. I can't get either do an iCloud backup, he repeats to me just last backup could not be completed. The last successful backup has been in November 2015. I pay for most large storage storage account is not the problem but, the fact I pay for cela and cannot use it is very frustrating = / I really need to get my backup iPhone I have a few important pictures there. I have read other posts, but nothing useful there. Is this a problem in one of the updates at this time or some other interferente app? Or? Thank you...

  Welcome to the Apple community.

  Please check that your device is correctly connected to the wireless internet (settings > wifi) and is plugged into a power source, check also that you have enough space in iCloud for your back upward.

  You can check the space available in settings > iCloud > storage and the space needed for the next backup to the settings > iCloud > storage > Storage manage > backups > appliance > Back Up Options > next backup size (wait for the spinning until the gear icon).

  Assuming that you are eligible for iCloud upward, you should try a forced first stop, hold down the buttons side in top and home together until the unit stops, then restart by pressing the side/up button.

  Then, try to connect the device to a new location (different WiFi network)

  If your backup continues to fail, you can try to disable the backup on your mobile device (settings > iCloud > backup), reboot the device and then turn on BackUp on new.

  If this help not disable backup again, remove your existing back to the top of settings > iCloud > storage > Storage manage > backup > this device (scroll down) > delete backup, restart the device and then turn on BackUp.

  If you are unable to make a return to the top, try to connect on iCloud (settings > iCloud (scroll down) > Sign Out (you will need to enter your password at this point), restart the device and sign in iCloud to settings > iCloud.)

  The next thing to try would be to restore your network settings. (Settings > general > reset > reset network settings)

  Reset your network settings will erase your cell phones and wireless network settings, including saved networks, passwords for wifi and VPN settings, that you can use. It will affect to the Internet but will not be an impact on telephone services because these settings are automatically configured by your carrier. It may take a few moments to enter again all your network settings, but it shouldn't cause you any major problems. If you are comfortable re - enter your network settings, you can try this step earlier in the troubleshooting procedure, i.e. after the forced shutdown suggested above.

  If this does not help, try to disable some elements for the back upward in a model to try to establish if your problem is caused by specific data on your device. You can do with settings > iCloud > storage > storage management > backup > appliance > Back Up Options.

  If you are still not able to perform a backup from iCloud, you can try to restore your phone which you should do by making an iTunes backup via your computer and restore from that.

  Be able to go back to the cloud can be very useful, especially if you have access to a computer or rarely have access to one, however unless you need specifically to use iCloud to go back, you'll find a backup on iTunes much more convenient and possibly more reliable. However if you save up to iTunes be sure to encrypt the back upward if you want to keep your data on health and passwords etc.

  More on v iCloud iTunes backup

• My ipad air stuck in the black apple logo and keep turning it back on

  My Ipad air 1 (9.0.2) met black apple logo and keep re - feed in question when I use it on the Internet today.

  I tried to connect with itunes (12.3.2.35) and try to restore from a backup, but was unsuccessful, it cannot recognize my ipad

  Can I use power + Home key, the ipad is going to connect the itunes screen, itunes can recognize my ipad

  I tried to restore from a backup-> a failed

  I tried to download the new firmware (9.1) ipad and the ipad update failure->

  Each of them failed when Ipad beginning of installation of the firmware and the screen change connect itunes screen for apple-black screen

  The info from the failure is unknown error 9, I checked my USB port and cable, but they have no problem

  Can anyone know how to fix it?

  Thank you and thank you for your help.

  Hello!

  I also had this problem on my iPad 2 Air. This is a bug Apple don't want trouble. It was introduced with iOS 9, I hate the time when I clicked on the button "update".

  To resolve this problem you must:

  1. Press and hold the power button on the right side (iPhone 6 or later version) or high (all other iPhones, iPods and iPads) for 3 seconds.
  2. Drag the slider to slide to turn off right confirmation.
  3. Press and hold down the Home button on the front of your iPhone, iPod touch or iPhone.
  4. Plug in your iPhone, iPod touch or iPad to your Mac or Windows PC and make sure that iTunes is running.
  5. Release the Home button when you see the connect to iTunes screen.

  Then, connect your iPad to iTunes and restore. Unfortunately, you will lose all your info.

• still can't remove iPad air photos

  iPad Air, iOS 9.3.2.

  I googled everywhere, and none of the 'solutions' work. In an album titled 'Last import' are a whole bunch of old photos, I don't want to see, and are probably in full resolution, that seem to occupy a whole bunch of MBs to storage - more than half, looks like.

  Nothing I try to do allows me to get rid of these photos. When I select their view of the Album, there is no icon of the wastebasket. I can't "sent them into a new folder." Up in the square icon arrow leads to functions that go nowhere, no records. And if indeed the photos came from my iTunes on the Macbook Pro application that I sync my iPad Air to, I may not know where they would hide delete them. These photos are certainly nowhere on this Macbook Pro as far as I can tell.

  I'd appreciate any help and very detailed descriptions of all the solutions - thank you very much in advance!

  IF these photos are from an iTunes synchronization, create an empty folder on your desktop and name it as you want. Connect the iPad to your computer, launch iTunes and select your iPad in the peripheral icon at the top. Click on the Photos tab in iTunes. In the menu dropdown copier copy photos of the option, select the empty folder that you created on the desktop. Click on apply in the lower right of iTunes. This synchronization iniate and must remove all the pictures synced to the iPad.

• iPad Air keeps crashing and restarting

  Why my iPad Air keep crashing and restarting in Safari? I also think other applications. iOS 9.3.2 must be the culprit because it never happened so often. Any solution?

  Go to settings - Safari - clear the history and data from the Web site.

  If that doesn't work, reset your device. This will not erase your data stored on the phone.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

  Alternatively, you can go to settings - general - reset - Reset all settings

  If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

  Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

• Blue screen when I upgraded to ios 9.2 to 9.3.1 on my iPad air. Help, please

  Blue screen when I upgraded to ios 9.2 to 9.3.1 on my iPad air. Help, please

  Try recovery Mode

  Connect your device to your computer and open iTunes.

  When your device is connected, force restart it: press and hold the sleep/wake and home for at least 10 seconds, and only release when you see the Apple logo.

  Keep now until see you the recovery mode screen and wait that he eat.

  Restore as New first, then restore sauvegardΘ if you wish.

  https://support.Apple.com/en-us/HT201263

• old and new ipads appears in itunes

  Hi all
  Need a little help I backed up my Ipad Air to Icloud and for my PC

  I then unplugged my computer and plugged my new Ipad Pro

  I created the pro with the back to the top of the Air

  but now when I plug the Pro, in Itunes it shows that two connected ipads.
  I even changed the name of the pro directly on the machine.
  Now it shows me the old and new names and think that two ipads are connected

  I'm about to remove Air for ready for sale, but won't do so until I know this weird problem is resolved.

  Thank you very much

  Hmmm OK
  I studied a little further
  With disconnected TWO Ipads, as soon as I run Itunes, the former Ipad Air looks as connected

  If very strange