Backup issues after upgrade to iOS10

Dear users of Apple,

I updated my iphone 6 more yesterday with iOS 10. Phone works quite well. But I have my phone backup problems. I usually back up my phone with my iTunes Macbook (Via cable and sometimes on wifi). But after the update to iOS 10 it seems that I can't back up my phone more. I don't know the real cause of this problem.

1. I am not able to save my iPhone via wifi data in iTunes. (Previously it was not the case).

2. I tried to back up my phone using the cable also. Also, I pressed "Trust" this computer, but I get this error message. Please see below.

Also, I allowed my computer by disconnecting iTunes and logging back there. And yet I have the same issues.

"iTunes could not connect to the iPhone because an invalid response was received from the device."

Does anyone know what this answer is invalid can be?

Do I have to change the settings in my phone or iTunes?

Help please!

Thank you very much

Deven

Did install you the latest iTunes? iOS 10 requires iTunes 12.5.1.

Get the latest version of iTunes - Apple Support

Tags: iPhone

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