Backup Microsoft Windows has stopped working

I use an external hard drive to back up my files. The old backup files have been removed. Now when I try to back up my files, I get the message to create a new full backup. When I go into the settings and try to create a new full backup I get the message "backup of microsoft windows has stopped working".

The CheckDisk does not resolve the issue. However, I have solved my problem: create a new full backup on a disk separate trip then copied these files on my external hard drive, retried the backup by using the external hard drive and it succeeded. Everything should be OK now.

Tags: Windows

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