Backup utility freezes after 42 minutes with more than 5 minutes left.

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  Sometimes when I start the laptop nothing happens at all but the Green led indicating that the laptop is on.

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  Hi people,

  I don't know any virus that will prevent a computer until it has passed some time. The only thing I know to cause this behavior is overheating causing an internal thermal trigger to operate. It must then cool enough to reset before you can find. Of course the longest (and so more fresh) the laptop's left over it will eventually work before freezing.

  Check that the cooling system is not obstructed in some way (dust or proximity loose papers, fabrics for furniture etc.).

  Kind regards

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  Hi paulbartolotta,

  Welcome to the Microsoft community. According to the description of the problem, the keyboard and the mouse gel. Provide the following information:

  ·         Did you do changes on the computer before the show?

  ·         You get the error message?

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  I'll help you with this problem. I suggest you follow these methods.

  Method 1: Run the tool and troubleshooting hardware devices.

  Method 2: Try to use the mouse/keyboard to a different USB port and verify.

  Method 3: Try using the mouse/keyboard on a different computer.

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