Bad camera on Surface Pro 3

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• Adobe Bridge and Camera Raw too small on Microsoft Surface PRo 4

  I have the Microsoft Surface Pro 4. I downloaded Photoshop for use with fotography.

  Photoshop works perfectly, but Adobe Bridge and Camera Raw are too small. I can't read the letters...

  Anyone know a solution?

  

  Hi all

  We published a new version of Adobe Bridge (CC 2015) on July 19, 2016. This update is available via the Adobe Creative Cloud application.

  We have approached some unwanted highDPI on Windows. Please try the new version and look for problems you encounter.

  If you are not able to locate the bridge (CC 2015) on the creative cloud application, you will need to update the creative cloud application and restart your computer.

  Thank you

  Deepak Gupta

• Surface Pro 4: program not opening not normally

  I use the Palm Desktop by ACCESS Version 6.2.2 on several computers, including this 10 Surface Pro 4 Windows and two machines to Windows 7.   I do any changes on this computer, and when I want to have other classes, I just copy the file with all my data and place it on other machines.   I used the program normally and after closing, I again had a need to open it later.   This time when I opened it, I get a message saying "some components required for playback and editing of video clips are not installed.  Please install WMP/DirectX and QuickTime from Apple on the Web"

  This message never came.  When I click on the 'X' or the OK button, the program opens, but none of my information is available.  When I click on 'Tools', then 'Options' and then click on the arrow to the right of the starting application, the only choice is 'Media' on other computers, the startup application is listed as 'Agenda' even if there are other choices, including address book, task list, Notepad and media.

  I've never done the changes the media to start my application and have no idea how it happened.   Someone there other recommendations that the copy of my data file, remove the program and put it back, after which I can exchange my account data for the one created when I reinstall?

  Thanks for any help you can provide.

  Two suggestions-

  1 perform a "clean uninstall" of Palm Desktop (after backing up your data), then reinstall it.  The best way to back up data is to use the 'Export' function in Palm Desktop.

  2 follow these steps to make the Palm Desktop to open mode "Run As Admin" every time that:

  To run as administrator every time:
  Right click on the desktop icon of Palm
  Click on properties/compatibility
  The area of level of privilege check run this program as administrator, click OK.

  WyreNut

• U2414H - problem with Surface Pro 3

  This has been a constant problem. We have a number of these monitors and we have a user with a Surface Pro 3 problems where every few weeks or so, one of his monitors will stop running.  Usually after swapping the monitor with another, he will work for a few weeks and then stops again.  The user has a docking station of Surface that we had originally two monitors connected in Garland for the DisplayPort. The user wants to add a third U2414H, but we could never that daisy chain on the other.  The user has added a diamond USB adapter which used DisplayLink and we had three monitors working.  Now, this week he came in and one of the monitors connected DisplayPort adapter does not work.  All three are U2414H and we exchanged out them with other U2414H monitors we have in our office to try to make them work.  Are there rules that we must follow to prevent them to stop constantly working with the surface?  Is this a problem of windows 8?  Thank you.

  Apology. I just see this answer. You did it ensure 1.2 DP was off when you have tested the underside of short term solution?

  Problem =
  * When the SP3 is anchored and double are connected using DisplayPort multistreaming (daisy chain), one or two screens will not be recognized after restart or power cycling the SP3. In both cases, the resulting no video appearing on external displays.
  * Some displays will expose rip video on the secondary display, what installation using DisplayPort multistreaming (daisy chain).
  * A view not to return to video mode displayed after recovering from power save mode.

  Workaround short term =
  SP3 Dock CDM on--> Dell mDP to DP cable--> #1 off DP (DP 1.2) monitor
  CDM SP3 on--> Dell mDP to DP cable--> #2 off DP (DP 1.2) monitor

  Long term = solution
  Microsoft is aware of the issue with their dock. They are developing a dongle special connector to the dock that works with the process of formation of link to boost the signal strength has negotiated with external monitors. As to when this will be available in September. Note the dongle won't be available in stores. You should open a case with Microsoft and show them that the problem occurs when you connect directly to the dock AMD and using double monitors in a DP 1.2 Garland of STD. They will then send you the dongle. I've heard other customers of this front line support Microsoft has not yet heard this dongle. Then wait until September to contact them.

• Installation on Surface Pro photo App question

  Hey guys & Gals,

  I have a Surface Pro running Windows 8. I can't find (on the Surface) or download the pre-installed camera App (from the store). When I search the Surface the App is not downloaded and when I go to the Store, the App are in the section "applications installed on this PC. Once I click in the App in the store, it always gives me the option to install the application. I select install and it never installs. Because I can't find it on the Surface I'm unable to uninstall and reinstall. I don't get an error message. The App says to install in the upper right corner of the Bank for 2-3 seconds before disappearing. I tried the following steps to try to resolve the problem:

  -tried to install it from the search option in the store, from Apps option installed in the store and Apps not installed on this PC. All installation options are available, but the application won't install,

  -J' ran WSRESET.

  -J' checked and confirm my region, the location settings and clock.

  -Have a MS on the Surface and the same account is registered in the store,

  -can download other applications,

  -The surface is completely up to date with all the latest updates,

  -Ran the App troubleshooting tool,

  -Licenses are synchronized,

  -Removed my account MS the http://go.microsoft.com/fwlink/?LinkId=262691 cloud synchronization settings,

  -I am able to set up a second account 'Test' on the Surface and properly install the software on the VAC.

  -When I use my 'Test' account in the store on my main account, I am unable to download the app and I have the option to install all the time.

  I won't have to refresh/reset my Pro that I have installed programs that I don't want to lose or reinstall (product keys). The WSRESET tool resets the cache in the store. Is there a way to reset the cache local App that can solve this problem? It seems to me that the store and the Surface do not properly communicate with respect to this application, as we think it is downloaded and the other do not think it is downloaded. I have exhausted all my known troubleshooting steps and any help would be appreciated.

  Kind regards

  Sean

  Hi Sean,.

  I imagine the inconvenience that you are experiencing.

  As you said that you are able to install the application on the Test account, it seems that the main account is corrupted.

  I recommend you follow the steps below to solve the problem:

  Step 1:

  Activate the built Admin account. Follow these steps:

  a. press Windows key + X together on your desktop screen.

  b. click command prompt (admin).

  c. type: net user administrator /active: Yes

  Note: Please follow the same steps and type net user administrator /active: no to disable the administrator account after the diagnosis is made

  After activating the administrator built-in, please try the steps below:

  Step 2:

  The built in Administrator account to create a new user account and transfer the profile data.

  Please follow the steps below to do so:

  a. press Windows key + X set and select Windows Explorer.

  b. click on the view tab and click Options in the upper right.

  c. click on the view tab and then click on display the drives, folders and hidden files.

  d. uncheck the box which States thatHide protected operating system files.

  e. click Yes to confirm, and then click OK.

  f. look for the file C:\Users\Old_Username, where C is the drive on which Windows is installed, and the old username is the name of the profile you want to copy the files.

  g. Select all files and folders in this folder, except the following files:

  Ntuser.dat

  Ntuser.dat.log

  Ntuser.ini

  h. right click and select copy.

  i. find the C:\Users\New_Username folder, where C is the drive on which Windows is installed, and the new username is the name of the new user profile you created.

  j. right click in the folder and select Paste.

  k. restart your PC and check if you are able to connect to the default profile.

  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

• On Surface Pro 3 Photoshop performance

  I use more creative cloud on my Surface Pro 3, i7, 8 GB of ram, and during last 4 months when I open Photoshop it just ramp. I don't know if I have a problem of current system, but it is so bad that I can't even use Photoshop. I have no other problem with any program on my machine Win8.1, office, Axure, JustinMind, iTunes and any product that is not great works of Adobe. But Adobe products are just running so poorly.

  With idling program not open up PSD files and no other programs running on my computer, I can see the CPU spike up to 60% + and even the Task Manager freezes.

  Has anyone experience this problem and if so, what remedies do you see?

  Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07 / 22:23:59:59 CL 1032107 x 64

  Operating system: Windows 64-bit 8.1

  Version: 8.1 or greaterSystem architecture: Intel CPU Family: 6, model: 5, Stepping: 1 with MMX, SSE whole, FP SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

  Physical processor count: 2

  Number of logical CPUs: 4

  Processor speed: 2295 MHz

  Built-in memory: 8097 MB

  Free memory: 3493 MB

  Memory available to Photoshop: 7009 MB

  Memory used by Photoshop: 60%

  Space design: disabled.

  Work plans: enabled.

  Multi-frequency 3D printing: disabled.

  HighBeam: enabled.

  Tile image size: 128K

  Image cache level: 4

  Overview of fonts: medium

  I never had performance problem like this when I have Windows 8.1 and Photoshop CC 2014.   I have more Windows 8.1 on my surface 3 pro, I opted for the Microsoft Insider program and never had a problem with Photoshop CC 2014 on any Windows 10 preview builds.  I don't use CC 2015 too many bugs...  I have now to the second 10 Windows Insider after 10 of Windows was released 10532 build.  Here is a screenshot with Photoshop CC 2014 a 8MP Raw file converted to a color depth of ProPhoroRGB i6bit with a sharpness adjustment layer.  Two key keyboards and the Task Manager and help > showing System Info.  CPU utilization 2%...

  

• Firefox is compatible with the window Surface Pro and Win Phone 8

  Firefox is compatible with the window Surface Pro and Win Phone 8

  A user has posted here the other day that uses a Surface Pro 2 with Windows 8.1, then it should work basically the way it works on a desktop or laptop computer.

  Windows Phone, I don't think.

• The iPhone 5 s for Microsoft Surface Pro 4 via wifi tethering doesn't work anymore... !

  Currently I am unable to attach my iPhone 5 s my Microsoft Surface Pro 4 via wifi so that it worked before. Via usb cable, it works.
  Probably, this has happened since the last iPhone upgrade to iOS 9.3.1...
  Any clue?

  Thanks in advance!

  Go to settings > general > reset > reset network settings

  And give it a try

• HP OfficeJet 200 series Mobile: 3 Surface Pro WIndows 10 - can't re eastablish wi - fi direct connection

  Hello

  We managed to connect our Surface Pro 3 Windows 10 running on a mobile printers HP OfficeJet 200 series using a Wi - Fi Direct connection not wireless. The problem is that whenever we turn the printer off or go to sleep Surface pro cannot re esatablish of connection with the printer again after on. In the device and printers OfficeJet 200 is still there but greyed out and has a status to be offline even if the printer has been for a while.

  The only way to connect it must make the entire process of reconnection to the Wi - Fi direct connection, for example by typing in the code and wait to see the device is connected. It should not this printer to establish a connection with the surface pro automatically after power on, yet the pro Surface shows that the printer is offline and I know that I had direct Wi - Fi together to establish the connection automatically. Is there a solution for this.

  The problem only occurs when the printer stops and he must turn it off to save battery because what get out us them for field work.

  We discovered that the Wi - Fi Direct is not fully supported in Windows 10. The only way you can reconnect to Wi - Fi direct is if you connect to the printer that you connect to an access point Wi - Fi. If you do this your Wi - Fi direct printer connection will be reset. The downside is that your Surface Pro 3 will lose the internet connection.

  For us, that our solution is not to use Wi - Fi direct and use the Wi - Fi function. We connected the mobile series HP OfficeJet 200 to our iPhone hot spot and we also connected the Surface Pro iPhone hotspot. Whenever we connect our tablet to the hotspot, we can use the printer because the printer is always connected to the HotSpot.

• Unable to connect after the most recent firmware for Microsoft Surface Pro 3 update

  Hi, I upgraded my Surface Pro to Windows 10 2... had no problems connecting to R7000 on band 5G. After upgrade the R7000 firmware to the latest version (V1.0.4.30_1.1.67), I now have problems connecting on the band of 5 G. Tablet must be adjacent to the router to connect on 5G band however once connected is connection is kept at distance (about 50 feet). However if I choose the 2.4GH I have no problem in establishing the initial connection to a distance of band. Did someone else has this problem and is there a solution?

  Thank you!

  Thanks a bunch, I went through all the processes of 'Factory Reset' and which certainly did not help. I took your advice and your instructions on return to 1.0.4.28 and it worked like a charm!

  I am now my Surface automatically compressed to a distance of 50 feet or more, through 3 walls on my terrace (as far as I dared so far) no problemo!

  With the latest firmware, I had to be sitting next to the router. The latest firmware is really baaad!

  Thank sagain for your help!

• 3 surface Pro - Windows 10 don't Build 10166 - no WiFi

  I just updated my 3 Surface Pro for Windows 10 build 10166. Since then, I am unable to successfully connect to a wireless network. He previously worked in 10130.

  The WiFi networks in my area, but not showing menu will never connect to one. When I open the network settings screen and click on edit options card, when I click on the WiFi icon, the entire Panel hangs. The wireless network adapter in Device Manager, appears normal.

  Help?

  I was able to solve this problem by uninstalling the card NETWORK without wire, then restart driver.

• 6500 has more: cannot print Surface Pro 3 - a persistent problem that is ALWAYS the case.

  3 surface Pro, Windows 10 (64 bit) put in place. I constantly have problems everytime I try to print documents. Print HP says the wireless network window is not connected, but the printer wireless network Test report HP says it's on - GO. The drivers don't need to be updated on the Surface Pro, according to the HP Support Online, so please - HP should have some kind of awareness of it. Cannot access the HP Print and Scan Doctor - the link does not work. Seriously. It is a basic functionality.

  Currently I have to spend more than an hour trying different ways to get printing to work, sometimes, it will randomly to print a document and return then to not print. It is not a sustainable situation. I avoid the impression of this set-up as far as possible, that this song and dance is always necessary, but sometimes I can't do it otherwise.

  I lost a lot of time on is is no longer viable to use HP printers in my office at home and we...

  Way forward please, or I'll be dumping this HP printer and not come back.

  Hello

  Thank you for using the forum.

  You have installed the HP printing software on your PC? Otherwise, here's the link to download and install the prinrer software. We recommend that you download the full features.

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6500a-e-all-in-one-printer-series-E710/4083974/model/4083870#Z7_3054ICK0K8UDA0AQC11TA930O2

  The wireless test report will indicate if your printer is connected to the network, you will still need to install the software of the printer in order to print. (your current ability to print can be by pilots In-OS)

  The impression and doctor apps can be found on this link:

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps!

  Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

• The Tablet Surface Pro has a removable battery as fujitsu Tablet

  The Tablet Surface Pro has a removable battery as fujitsu Tablet - you can buy a supplement if the power run out on the shelf in the middle of nowhere!

  Hello

  See the following link, because this is the information that has been published on the product:

  http://www.Microsoft.com/surface/en/us/about.aspx

  Hope that helps.

• OfficeJet pro 8500 a: error Surface pro 3 when printing on HP printers

  I bought a Microsoft Surface Pro 3 to replace my laptop. I loved except that I can't have the network printer as my old laptop. Because I'm stuck using your printer app, it has been a disaster. I get the error messages. The application can not find my documents, and then I get the error messages. Documents are partially printed, or I get a message that the printer is offline. Y at - it a patch or fix for this problem?

  Hello @manon1,

  Welcome to the forums of HP.

  I understand that you are experiencing problems printing from your Surface Pro 3.

  I would like to help.

  What I learned from the series Surface Pro, is that they are running a full version of the windows operating system.

  This means that unlike the RT versions, you can install the software.

  You should be able to install the same software that you can install on a laptop or desktop computer.

  This would make it so that you don't need to use the application.

  HP Officejet Pro 8500 has e-All-in-One Printer - A910a - software & drivers

  If I chose the wrong model of 8500 a (there is at least 3) Please try the HP printer install wizard for Windows

• P2815Q is not recognize MiniDP or DP, only HDMI, tried everything, Surface Pro 3 he messed up?

  Hi guys, currently my P2815Q monitor will not connect to multiple computers, either through mini DP (on the computer, a 3 Surface Pro plugged into the wall) DP (on the monitor) or DVI + adapter (on the computer, which has a Quadro K600 graphics card) (on the monitor) DP or DP (on the Quadro K600) to mini-DP (on the monitor).  It is not even recognized in the Device Manager on the computer and still shows the floating message "not connected".

  For a while, it worked well in all of these configurations on two of these computers.  A few days ago, when it was connected to my Surface Pro 3, all of a sudden the connection dropped, and then he entered an endless loop to connect to the surface, only to disconnect immediately (after less than a second, as indicated by the "found new hardware" and "disconnected material" sounds).  My SP3 has the latest graphic drivers installed by Windows Update.  There is nothing obviously wrong with the cable.

  Initially, I unplugged the monitor of the SP3, then after reading briefly on "flicker" on an external monitor with SP3 tried leaving connected for up to 30 years, nothing helped.  Also played with the ppp settings that I had put the monitor at 200%, while it worked while the SP3 is 150%.  Tried to restart the SP3 and the connection to the AC adapter / CC, etc.

  Finally, the monitor stopped being recognized by the computer completely and since then I did not get the 'new hardware found' sound once when connecting it via the above ports.  However, he recognized when connected via HDMI to computers.  Once logged in so I could bring up the OSD menu, I did a factory reset, nothing helps.  I also made the image rendering test (where you hold the buttons 1 & 4) and it went perfectly.  Also tried to unplug the monitor and now the power for 5 seconds.

  The first time I plugged on Quadro K600 (DP on the map, on the monitor miniDP) computer it shows briefly a picture, albeit more low resolution 4 k I had used on this computer before, then disappeared and this computer too firmly refuses to recognize...

  What can I do?  It sounds like the logic board is fried?  Thank you, Caleb

  Get it exchanged.