OfficeJet pro 8500 a: error Surface pro 3 when printing on HP printers

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• OfficeJet Pro L7590 can print but not scan

  My printer (Officejet Pro L7590) can print and copy correctly, but the scan function - that has worked well at the same time - has just up and stop working, and my attempts to solve the problem simply go round.

  • When I try to scan using the button start scan on the printer, I get an error message saying 'no scan options '.
  • When I try to open the solution Center, it is said that he cannot run because the installation is not complete.
  • Uninstalling and reinstalling the software (latest version, which is three years, downloaded from the HP website) do not work. The software seems to go through the process of installation very well, but crashes on the stage finish ("product configuration"). Eventually it times out.
  • Once in this case, the installer downloads a supposed solution of the HP Web site. He told me that it is fixing the problem and asks me to restart the computer, saying it will continue after the restart. After I restart, the procedure does not continue, and the problem is not fixed - all the behaviors I describe above are still occurring.
  • Also downloaded one file with other solutions supposed to this question. They do not work. For the most part, they are variations on "run the setup software again", preceded by various other measures. However, when I do this, it re-not installing - it is a completely different window, and if I try to go back to the installation procedure, he refuses, telling me the software is already installed. (And yet when I try to open the solution Center, he always tells me it is not installed.)
  • Tonight is the third time I tried to troubleshoot it. On three occasions, I just gave up in frustration after a few variations of the cover above.
  • I'm this end =><= to="" going="" all="" office="" space="" on="" this="" printer="" and="" getting="" a="" new="" one="" based="" on="" the="" abhp="" principle="" -="">Anything But HP.

  I can't emphasize enough that it worked in the past and this basis still printing very well (with the exception of some strange problems with certain PDF files), but scanning has broken since my last round of hardware upgrades and refuses to be fixed.

  It's incredibly frustrating. Someone just make it work with minimal BS, as he has done before.

  I realize, this is a follow up very, very late, but apparently the problem has something to do with the 32-bit version of Windows 7 running. I recently installed the 64 bit version and now have no problem with any HP software.

  Well, except that sometimes he asked my permission to do an update then fails to actually download the update (I get the same "could not connect to content url" error message that many others reported here).

  Other than that, which is slightly annoying, but doesn't really affect what anyone, everything works fine now.

• HP OfficeJet Pro 8600, HP printer wizard installs not when the software is installed from the CD

  HP Officejet Pro 8600 e printer all in one

  Windows 7

  I had Assistant printer installed and working on my computer at least a year, then there was an update and it no longer works.

  I uninstalled the device and the software and reinstalled both on-site and directly from the CD without success.

  The only error I get is when I start everything first install it and there is a red "x" next to the update of windows.

  The installation process ends, the computer will recognize the printer and I am able to print but I have no control any function because none of these options in the wizard for the printer are turned on.  They are all grayed out.   The most important thing I need is the archiving of received faxes.

  Someone else in my family had the same problem, but was able to reinstall from the Web site and doesn't have any more problems.

  Thanks for any help.

  Hi liluno18,

  I want to help you with this question. I send you this link to the Microsoft forum on how to fix the red X on windows update. Follow the response from Joseph M.

  So I suggest you do a complete uninstall software of the JO 8600 and reinstalling the software once you have windows update works again.

  Let me know if you need help, I would be happy to help you.

• HP Officejet Pro 8600 Plus: HP Officejet Pro 8600 Plus printer-

  HP Officejet Pro 8600 Plus printer-

  Tried to copy both sides of a vehicle using ADF permit; paper too small (stupid user!); he copied the first side successfully. Now, I can't find the input document! How can I remove paper (which I can't find) which was too small for the auto feed?  It is not in the duplex unit, either.

  Hi @Dick_27,

  Welcome to the HP Forums!

  I appreciate that you try to remove the paper in your printer more HP Officejet 8600. I'm sorry to hear that, but happy to help!

  Please have a look through this guide, A display of the "Paper jam" error on the HP Officejet Pro 8600 e-all-in-one printer series.

  As well as this guide. The ADF (ADF) documents didn't pick up paper.

  I hope that these guides are useful and have a nice day!

• My HP Officejet Pro 8600 cannot print from my MacBook Air

  Hello

  My HP Officejet Pro 8600 cannot print from my MacBook Air. It keeps on showing "the printer is not connected", but the display on the printer connected. I often reset the printer "EVERY TIME" I want to use. I also tried to turn off my laptop and printer several times before printing. If I'm lucky, it will work maybe for one or two prints. If no luck then I have to reset everything again. Sometimes I reset the printer, the printer is not displayed on my selection.

  Hello boojoo1tw,

  Welcome to the HP Forums!

  I understand that you are unable to print most of the time with your Officejet 8600. How is the printer connected? USB or wireless? What is your operating system on your Mac computer? Click here to find out.

  If your wireless printer, then I recommend the award of an 'IP address' by following this HP document on printer does not maintain the wireless connection.

  Please post your results, I'll be looking forward to hear from you.

• HP Officejet Pro 8000 Wireless: Download for Officejet Pro 8000 Wireless printer driver

  I've been looking for a printer driver download for my HP Officejet Pro 8000 Wireless printer, but unable to find one and the web page keeps just leading me in circles.  I'm under IE 9.0 and Windows 7 Professional.  Could you give a link to download the driver?

  See this:

  http://support.HP.com/us-en/document/c02266980

  or

  http://support.HP.com/us-en/document/c02693964

• How can I set up my new Officejet Pro 8600 more printing on paper photo 4 x 6?

  How can I set up my new Officejet Pro 8600 more printing on paper photo 4 x 6?  I'm running on Windows 7 64 bit.

  It's strange.  Looks like you have a second paper tray and put it to the default tray.  The second paper tray only supports the types of paper that show on your list.  It's strange because unless you have purchased a second tray paper, plus model has one.  Does only the high-end model.  Other than that, only certain types of media can be duplex, so if you have double-sided printing, it can limit the selection.  I'll watch what else could be the cause and get back to you.

• HP Officejet Pro 8000 Wireless printer: Always be streak on copies vertical white

  HP Officejet Pro 8000 Wireless printer: Still get a vertical white streak down the photos. I changed the yellow/black printhead. Only one aid note said I should try to clean the scanner glass. Where is the scanner glass, and how to do for her?

  Other options to get rid of the vertical line?  Thank you.

  Hello

  It sounds like a problem with the printer itself, because it is indeed a vertical GIS. A cartridge problem would cause a horizontal issue. You can tru is the cleaning of transport, stem from the metal bar that you see in the printer, and carefully clean the Strip transparant. This with a lot of attention that its rather delicate and if it breaks the device is ready for the trash.

• 8600 officejet pro to only print in black and white only

  How can I configure my 8600 officejet pro to only print in black and white automatically so I don't have to authorize whenever I print?

  Hi Andrewbono,

  You're welcome, I'm glad we were able to fix everything together!

  If you feel that one of my suggestions brought you a solution please feel free to mark it as an acceptable Solution to facilitate advice for others to find.

  Whatever it is, it was a pleasure to work with you and wish you a great week

• HP Officejet Pro 8630: Test Print "error - printing".

  Hello

  I have problems printing in the main printer in my office, the HP Officejet Pro 8630. Some work colleagues print to this printer without problem, and others have gave up on it as well. I have no printing problem with HP Officejet Pro 8600 to an office close to home.

  I have finally connected to this printer manually, using its IP address, because it does not appear in the search "add a printer". When I try to do a test print, in the print queue of the printer window, it shows its status as 'Impression' for a brief moment before changing to "error - printing".

  Honestly I don't know what else to do without disturbing the few people who are successfully using this printer. I hate my work colleague whenever I need to use their printer bug.

  Hi @klewald,

  I want to help you with printing problems you encounter. I understand that you can not print, but your colleagues can. I am convinced that I will be able to help you find a solution, and I ask only that pay you it forward. When address us the issue, I would you kindly mark the appropriate post as accept as Solution so that others have the same or similar problem can find what worked for you.

  In my opinion, the best approach is to start to run printing HP and doctor Scan because if it does not solve the problem, he could at least help to identify the root cause and point us in the right direction.

  Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

   

• HP Officejet Pro 8600-general printer error

  A sign on the printer came up to say that I had to fill two of the printer color cartridges.  I did, and then a message pops up saying that he had a problem with "ink system.  This was followed by a message that says General Printer Error "."

  I was advised to put off the printer, then unplug it, without success.

  I took the ink cartridges and repositioned them and put them back again without success.

  I contacted HP support, put my serial number and was informed that my warranty was expired.

  What do you suggest me?

  Hello Busyasabee,

  Welcome to the Forums of HP Support! I understand after having to change the cartridges on your HP Officejet Pro 8600, you now get a general print error "ink system.  I see that you have completed the troubleshooting steps base without success.

  I have a recommendation which is mine only and not that of HP, because your HP JO 8600 has a removable print head, you can try to rinse the print head. I had other members of the community to use this method and have been able to print correctly after.

  Now, the video, I send, suggest to buy their cleaning kit. This is not necessary, you can use water and SOAP. If you don't feel comfortable withdrawal and rinsing of the print head is ok, but it's the only other suggestion I have that the printer is out of warranty and troubleshooting of all has been done.

  See here:

• How can I get my hp officejet pro 8600 to print a custom size

  Hi, I just upgraded from the officejet pro 8500 to the officejet pro 8600, I try to print a piece of the custom paper size.  The size is 26.9 mm x 13.4 mm, I am on windows 7.

  The error is:-paper detected does not match format of paper or type selected.

  I had 4 printers officejet different over the years and never not been able to print a custom size, can someone please help with this one.

  Some printers are able to print custom formats real, but most made currently are not. It is because the printer must be able to recognize and 'confidence' settings which are entered. If a number was entered incorrectly, the printer can damage its internal components.

  This is especially true in this case, because the above dimensions are considerably smaller than anything that can be printed.

  My recommendation is to use a paper size appropriate to print materials and cut the large piece to the correct size.

  Let me know if it helps!

• Wireless Officejet pro 8900 stopped printing

  Our Officejet 8500 A909g mysteriously ceased to print wireless today. Windows (7) is unable to solve problems and this is the case of these two domestic laptops.

  I tried it turning on and off.

  Turn on the Wifi router printer off, power off, wifi, on printer

  Change almost empty cartridges

  Typing in IP address. the printer, which shows the status of the loan.

  Printer will print test through the IP pages, but will not print pages to test through the windows,

  Attempts to install an identical copy of the printer through Windows device fails.

  I'm out of ideas.  Can someone help me?

  Thanks in advance.

  Laura (personal information)

  Hi @hedgemeister,

  Welcome to the Forums of HP Support! I see that you are not able to print to your HP Officejet Pro 8500 wireless, you use the Windows 7 operating system. To help you better you please leave me with the following information:

  1. that you get error messages when you try to print?

  2. have you recently made changes to your computer, updates, firewalls, etc.?

  3 - is the print job send to the queue printing and then disappear?

  I would like to run the HP Print and Scan Doctor > www.hp.com/go/tools

  -It has been designed by HP users troubleshooting and problems characteristic needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know what that find the PSDR, I look forward to hear from you.

  Thank you

• HP Officejet Pro 8600 more print but not scan

  I have an Officejet Pro 8600 and I use Windows 7 Ultimate (64 bit) and it print and copy but will not scan. I had a hell of a time trying to get this thing to scan - I even spent an hour and a half with HP technical support and they could not fix it and finally gave up and call me Micro$ oft said that it must be a windows problem (Windows is up to date, incidentally).

  I tried to open the scanner software and nothing happens when I click the icon - the loading icon flashes for a second, then only the mouse pointer. Nothing happens if I try to boot from all programs. Nothing happens if I try to scan to the computer of the other printer told me the failure of sweeping and that there could be reasons of severalpossible (unrelated, software used, etc.).

  I have installed and uninstalled. A couple of times he was having trouble with the installation, but finally got it connected. Once it would not uninstall in Control Panel until I did it directly from the HP folder. I connected it by USB and wireless. I installed the version of bloatware. I cleaned that out and I tried the only version of drivers. The HP support person had me go and removed a bunch of stuff in the registry. I tried to run as an administrator. Nothing works. I even tried to scan using Windows Fax and scan. I disabled Kaspersky and made sure that my firewall is turned off.

  I am at my wits end with this and certainly regret my purchase at the moment. Help!

  Hello, it happens to the analysis of Windows (WIA) and generates an error:

  "The Windows Imaging service does not work... If the problem persists, you will not be able to scan using the applications that use this service, such as Microsoft Paint. Scanning software HP could still work. »

  It asked me to restart, and then re-run the diagnostic tests, but I got the same result.

  Then, I jumped to HP Scanner Twain and got another error:

  "The Twain component is not working properly because the product is used by another process. Save your work and close all applications. Turn the product off, turn it on again, and then click on restart and repeat the test. »

  He told me then the problem persists to uninstall the software, then reinstall the Full Feature software (I did, but available).

  * EDIT

  Problem solved!  After you had me run the diagnostic tool I googled the WIA problem and found that many other people had the same problem. A person has a response from Micro$ oft saying that it was a Windows 7 issue and how to fix it - this is the text I found:

  To start the WIA service, you need start all services of dependence. To start the dependency services, please follow the steps mentioned below:

  -> > click on start-> type "services.msc" and press ENTER, once you get up the services window, please do the rest steps.

  -> > first check and write down all the dependency services: -

  -> > right WIA-> properties-> tab dependence, check the services of name listed there.

  It must contain the following services:

  * RPC remote Procedure Call

  -> > DCOM Server process Launcher

  -> > RPC end point mapper

  * Detection material core

  Make sure that all of the above services are started in the services list.

  Last time, we started the Detection hardware Kernel, which solves our problem.

  (Andy, it's important.  Choose "Detection hardware Kernel ' and start this service which should start your 'Windows Imaging Acquisition '.  If it does not then select WIA and change the departure to "automatic".  This fixed my problems) after all dependency services start, please try to start, WIA service to solve the problem of .                                                                                                                                                                                       

  (For those who are doubtful with computers, like me, when you click on the start icon, you can type services.msc in the box of research programs or click on run and type it in there). Once inside the list of services, you can look at the dependencies by right-clicking on the Windows Image acquisition service and selecting Properties. Take note of these dependencies. Then back to the main list and watch to see if these dependencies are started. My Shell Hardware Detection says disabled, so I right click on it; However, starting selection is grayed out and I couldn't select it from the drop-down list box, so Startup type I selected Automatic, apply, close the Services window and then started my Scan software and presto, it worked.

  Thanks for setting me on the right track!

  
  

• HP Officejet Pro 8620: My HP Officejet Pro 8620 ceased printing in Mac OS x.

  I bought my HP Officejet Pro 8620 less than 6 months ago. It started making a grinding noise as it printed. Then he said that he is weak on cyan. Then it stopped printing because cyan has been exhausted. I bought today new cyan. I put it in and now it says "there is a problem with the printer or ink system. If the problem persists, contact HP. "I tried many suggestions for more than 2 hours. I opened the truck and looked for paper. None. When I tried to download the software, it says "something wrong with your device. Device is in an error state and cannot be reflashed because of this. Fix the problem and try again. »

  I tried to use e-print but has ended up keeping the usb connection.

  I can't touch the printer Panel because he is stuck on "Printer Failure" and no areas are in view to start other than turn the printer and the switch by unplugging the power cord. How to solve the problem? Thank you.

  Hello! Welcome to the @PBL1 forums

  I saw your post on printer failure message that you now face on your Officejet 8620. I want to suggest to look in the guide below to try a reset power and if the problem persists, please call as you would probably need a replacement printer.

  ""Problem with print head,""printer failure,"'Ink system failure,' or a ' 0 x ' r a 'C2 '.... "Error Message appears on the printer control panel

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  All the best,