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• my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Step 1

  VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

  Step 2

  When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:

  /Library/LaunchDaemons

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

  Step 3

  In the LaunchDaemons folder, there may be one or more files with the name of this form:

  com Apple.something.plist

  When something is a random string, without the letters, different in each case.

  Note that the name consists of four words separated by dots. Typical examples are:

  com Apple.builins.plist

  com Apple.cereng.plist

  com Apple.nysgar.plist

  There may be one or more items with a name of the form:

  com.something.plist

  Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

  These names consist of three words separated by dots. Typical examples are:

  com.semifasciaUpd.plist

  com.ubuiling.plist

  Sometimes there are items (usually not more than one) with the name of this form:

  com.something .net - preferences.plist

  This name consists of four words (the third hyphen) separated by periods. Typical example:

  com.jangly .net - preferences.plist

  Drag all items in the basket. You may be prompted for administrator login password.

  Restart the computer and empty the trash.

  Examples of legitimate files located in the same folder:

  com.apple.FinalCutServer.fcsvr_ldsd.plist

  com Apple.Installer.osmessagetracing.plist

  com Apple.Qmaster.qmasterd.plist

  com Apple.aelwriter.plist

  com Apple.SERVERD.plist

  com Tether.plist

  The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

  Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

  If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

  If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

  Step 4

  Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

  If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

  The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

  Step 5

  The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

  Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

  Step 6

  This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

• Final Cut Pro 10.2.3 does not open a library more!

  Hey! I could really use to understand this, a total mystery for help:

  This morning, I tried to open a library of Final Cut is saved on my hard drive. Last night, I worked with the library, but now it just opens up.

  It gives an error: Final Cut close unexpectedly

  It's just one that does not open it opens other libraries.

  Also, I tried to open it on another computer, but here it opens either.

  I tried Trashing FCP to the preferences Manager, made a first aid attendant, but it seems that the problem is in THE LIBRARY not in the program.

  In addition, NONE of the backups open.

  Any ideas? ;)

  Thank you!!

  Try to open the library of most recent backup.

  By default, they are stored in Final Cut backups in the folder sequences.

  Russ

• IPhone does not open messages, phone or contacts

  Does not open my iPhone 6 contacts, messages or phone, the phone crashes and returns to the home screen.

  Tincho94 wrote:

  Does not open my iPhone 6 contacts, messages or phone, the phone crashes and returns to the home screen.

  Press and hold home/sleep set button until you see the apple logo and then release, then wait for the boot device upward.

• Preview does not open

  Preview does not open suddenly.

  May be a corrupt .plist.

  Make a backup, preferably 2 backups on 2 separate drives.

  Quit the application.

  Go to Finder and select your user folder. With this Finder window as the windshield, select Finder/display/display options for presenting or order - J.  When the display options opens, check "show the library folder. This should make your visible user library folder in your user folder.  Select the library. Then go to preferences.

  com.apple.Preview.LSSharedFileList.plist. bring the .plist on your desktop.

  Restart your computer, open the application and test. If it works fine, delete the plist for the office.

  If the application is the same, return the .plist where you got it, crushing the latest.

  Thanks to leonie for certain information contained in this.

  If this does not work, perform a backup.

  Leave the preview.

  Go to Finder and select your user folder. With this Finder window as the windshield, select Finder/display/display options for presenting or order - J.  When the display options opens, check "show the library folder. This should make your visible user library folder in your user folder. Delete the following text. You won't find all. Restart and test.

  Containers/com.apple.Preview

  Containers/com. Apple.QuickLook.UI.Helper

  Preferences/com.apple.Preview.LSSharedFileList.plist

  Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist

  State/com.apple.Preview.savedState request registered

  Linc Davis credit for this solution.

  Overview of reset of the automatic download solution - part 3

• Crossword NYTimes app does not open.

  After installing the update of yesteday app, the app will not open. It flashes on the screen of crossword briefly, then disappears.

  Hi, snevets2!

  Thank you for reaching out in the communities of Support from Apple. From your post, I understand that you recently updated the third party, NYTimes crossword puzzle app, and it closes unexpectedly when you try to open it. I use a lot of different applications on my own iOS devices, so I know it's important so that it opens as expected. I'm happy to help you.

  I recommend using the procedure described in the following article, that will help solve the applications you have installed on your iPad, when they behave as expected.

  If an application you have installed unexpectedly closes, unresponsive, or does not open

  Have a wonderful day!

• iTunes account link does not open to change credit card

  Hi, I'm stuck.  I've been using paypal to buy my iTunes, now I get a message that I have an expired credit card but I can't open the link account to go and see what happens... nothing happens, just of sits and does nothing... when I was on via iPad says I should do by computer which is where it does not open... I am trying to download a book I just wrote, won't let me go any further and I'm about to go to the Kindle and forget it... ideas anyone?

  ".. When I got says iPad that I had to do it by computer, i.e. where it does not open... »

  Make sure your iMac software is up-to-date, OS X and iTunes.

  Open system preferences > App Store, then click on: check now.

• Mac Mini - Finder does not open

  I have a Mac Mini with os x 10.10 2014.  The boot disk was almost full and the finder does not open.  I open the iPhoto and deleted the pictures and then empty the trash in iPhoto.  By logging in as a different user, I see I have ~ 1 GB of space, but when I log on my main account and admin the finder does not always open.

  I read that it was a known issue:

  http://forums.MacRumors.com/threads/Finder-doesn.

  It is said to remove the .plist files, but I can't get to Terminal to do.

  Please advise, thank you!

  Edmund

  If you were able to connect as another user, the issue is not lack of storage - this is the same computer.

  Yes, your .plist file may be corrupt, or you could have an extension conflict that affects only your user account.

  Try the start mode by holding down the SHIFT key at startup. Secure boot is quite slow because the operating system does a lot of cleanup and verification tasks, so give it time. Once you're completely connected, restart normally.

• I have iPad Air and have never used my application pages. He now does not turn on and just displays "pending". The application does not open and I would like to download an application on pages to activate my use. How can I correct this situation, please?

  I have an iPad Air and have never used the app to Pages. For some time, it has not been enlightened and shows 'pending', but does not open. Now I want to resolve this situation. Any ideas, please

  Hello. It seems to be hung trying to complete the installation. You can try to remove and reinstall. To remove it, go to settings > general > storage > storage management. Expect that the apps fill, then on the Pages. You will see the used storage and a delete option. It allows to remove the existing copy. Then go to the app store, in respect of the purchase, you will see the Pages with a cloud beside her. Tap on the cloud and it should install again.

• Firefox does not open on Windows 10 no matter what I try. Is there something that can solve this problem?

  I tried to contact support Windows 10 and they were useless. It was working fine all day and does not open all of a sudden.

  This sounds like a file in your Firefox profile may be damaged or not valid. To check if this is the case, you will need to create a secondary Firefox profile and test to see if you can open Firefox with this profile.

  This can be done using the Manager of profiles for Firefox which can be downloaded from Mozilla's FTP server. There is no installation required, the program is contained in a ZIP file. Simply extract the ZIP file and run the executable file inside.

  How to create a second profile Firefox, please see this support article:

  • Use the Profile Manager to create and delete profiles Firefox

  Note: Do not delete the old profile because if it is damaged, you may be able to recover your bookmarks and settings. For more information on how to proceed, please read the article of the recovery of data from an old profile .

• Why video player does not open in alcatel 4020d fire c

  Why iam does not open the camera and video player does not work properly please send the answer to this problem and how to reduce the iam

  Can you explain in detail what is happening?

• Firefox does not open any window, on the menu bar that appears only in the menu "Firefox".

  This is happening to me since OSX Yosemite. Always the same in ElCapitan. Tried to remove and clean install FF, without success. I can't access what anyone, it does not open any other window, no preference do nothing.

  Hi again,

  no window-> no Burger.

  In the meantime, I was able to fix: FF installed in SafeMode to OSX. It works for me now in El Capitan, previously in Yosemite, it had no effect.

• Firefox does not open in full screen on the task bar and I have to go over it to see the web page.

  Firefox does not open in full screen on the task bar and I have to go over it to see the web page.

  Firefox window is sometimes "off screen" somehow. Often, you can force it to appear on the screen by right clicking on the thumbnail image just above the taskbar and choose expand. Does it work?

  A possible cause for this is that the file that stores the positions and sizes of window is corrupt. You can delete this file and Firefox will return to standard window resizing.

  #1 method: If you can get a zoomed window:

  Open the settings folder (AKA Firefox profile) current Firefox help

  • button "3-bar" menu > "?" button > troubleshooting information
  • (menu bar) Help > troubleshooting information
  • type or paste everything: in the address bar and press Enter

  In the first table of the page, click on the view file"" button. This should launch a new window that lists the various files and folders in Windows Explorer.

  Leave this window open, switch back to Firefox and output, either:

  • "3-bar" menu button > button "power".
  • (menu bar) File > Exit

  Pause while Firefox finishing its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

  Launch Firefox back up again. Windows normally appear again?

  #2 method: If you can not get a Firefox window for all:

  Close Firefox by right clicking the icon in the taskbar > close all windows.

  Using the Run dialog box (windows key + R) or the start search bar menu type or paste the following and press Enter to drill down to the profiles folder:

  %APPDATA%\Mozilla\Firefox\Profiles
  

  Here you can see a folder - in this case, double-click that - or more than one case - in this case, double-click on in what looks like the most recently updated.

  Scroll down and rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

  Launch Firefox back up again. Windows normally appear again?

  Then, to re - light bars, you can use one of the following methods to view the list of the toolbar, and then select the desired bars it:

  • Right click on a place empty on the tab bar (or the button '+')
  • Press the Alt key to activate the classic menu bar > view > toolbars
  • in customize mode > show/hide toolbars (see: Customize Firefox commands, buttons, and toolbars)

  To activate the menu bar, toolbar bookmarks or other bars, click it in the list.

• does not open to the home page

  Recently when I opened my firefox browser, whenever it does not open the home page. Instead, it opens to the last page I was on until I closed out of the browser. I tried to reinstall firefox, and that has not changed anything. I use windows 7.

  You can check if you have a user.js file in the Firefox profile folder that affects the pref browser.sessionstore.resume_session_once true value.

  • http://KB.mozillazine.org/browser.sessionstore.resume_session_once

  You can use this button to go to the current Firefox profile folder:

  • Help > troubleshooting information > profile directory: see file (Linux: open the directory;) Mac: View in the Finder)
  • http://KB.mozillazine.org/Profile_folder_-_Firefox

  The user.js file is read whenever Firefox is started and initializes the preferences to the specified value in this file, so the preferences set via user.js can be changed temporarily for the current session.

  You can remove the user.js file if you do not create this file yourself.

• PPA:mc3man / trusty-media firefox does not open

  Hello. I added ppa:mc3man / trusty-media to get ffmpeg (firefox not associated). Update dist has added a bunch of files and now does not open firefox. I tried to purge firefox and remove .mozilla.
  Couldit be some clashes gstreamer or freshplayerplugin?

  Firefox - safe-mode

  (process: 31696): CRITICISM of GLib *: g_slice_set_config: assertion 'sys_page_size == 0' failed

  (firefox:31696): GLib-GObject-WARNING *: try to add the property GnomeProgram:sm - connect after class has been initialized

  (firefox:31696): GLib-GObject-WARNING *: try to add the property GnomeProgram:show - crash-dialogue after the class has been initialized

  (firefox:31696): GLib-GObject-WARNING *: try to add the GnomeProgram::display property after the class has been initialized

  (firefox:31696): GLib-GObject-WARNING *: try to add the icon property - GnomeProgram:default after the class has been initialized

  Modules: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:41.0
  BuildID: 20150901080605
  CrashTime: 1441302166
  EMCheckCompatibility: true
  E-mail: [email protected]
  FramePoisonBase: 00000000f0dea000
  FramePoisonSize: 4096
  InstallTime: 1441299470
  Notes: OpenGL: NVIDIA Corporation - GeForce GT NVIDIA 304.125 630/PCIe/SSE2--4.2.0 - texture_from_pixmap

  ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
  ProductName: Firefox
  ReleaseChannel: beta
  Safe mode: 0
  SecondsSinceLastCrash: 210
  StartupTime: 1441302165
  TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20150901080605","version":"41.0","vendor":"Mozilla","platformVersion":"41.0","xpcomAbi":"x86-gcc3","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":6061,"cpu":{"count":4,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1"]},"os":{"name":"Linux","version":"3.13.0-63-generic","locale" :"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"NVIDIA Corporation -- GeForce GT 630/PCIe/SSE2","vendorID":"NVIDIA Corporation","deviceID":"GeForce GT 630/PCIe/SSE2","subsysID":null,"RAM":null,"driver":null,"driverVersion":"4.2.0 NVIDIA 304.125","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080}]}},"settings":{"blocklistEnabled" :true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":true,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"beta","enabled":true,"autoDownload":true},"userPrefs":{}},"profile":{}}
  Theme: classic/1.0
  Ramjet: 1
  Seller: Mozilla
  Version: 41.0
  useragent_locale: chrome://global/locale/intl.properties

  This report also contains technical information about the State of the application when it crashed.

  PPP-purge ppa:mc3man / trusty media fixed it.