BB my blackBerry smartphone browser has no menu

Basically, since I got my BB in October 2010, the BB browser works very well.
But recently I can't use it properly because its menu disappeared randomly.
I mean, it's, it's that there is this button, you press to display the menu (the button of the BB logo) on BlackBerry. I press on the browser and what makes that now is that it makes my cursor disappear from the screen and it shows no menu of the browser.
Can I use the browser shortcuts (e.g., R to refresh), but there is so much I need to remember and I don't want to do that. All I want is to press the menu button and the menu to appear.
I rebooted it, nothing happened.
I have another faster browser (BOLT), but you can't watch videos on here.
I use the BB browser to watch videos and also other things.

Is it possible to solve this problem, or is it possible to remove and reinstall the BB browser?

Thank you.

Have you aircrcrack an app 'snapshot of the screen?
If so, you will need to remove it.
I had this problem with my 8520.

Tags: BlackBerry Smartphones

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