BBM I can't open my BBM once I have updated

Pls each I update my blackberry 9780 yesterday and since then my bbm has not worked again I try hv a lot of steps. That is, remove the batteries and so forth but the bbm is always on my camera, I can't acess it pls do I need to do. The update was made through office blackberry on my laptop and everything was done well the only problem am is I can not remove the bbm who was here before and the other is not workimg. I hv delete the one that came with the update I did because that does not. Please help me

Well, then you updated your operating system. Before the update, have you been able to use BBM?

When you open the App what version of BBM management do you see? Are you sure there is no button you remove?

Follow these steps:

  • If you are able to see a delete button on the management of the App, delete it.
  • Otherwise, open BlackBerry World and alt + RSTRST presst (it will close BlackBerry World)
  • Do a hard reset, remove the battery and reinsert it afer 10 seconds.
  • Once it starts, try to install the BBM using this link on your browser.

Good luck!

Tags: BBM

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