Because the computer may not shut down properly the recovery fails on HP G60-519WM

1.) product name and number: HP G60-519WM

(2.) operating system installed: Windows 7 64-bit

(3.) error message:

Impossible to restart the computer

Windows cannot restart the computer in the

To complete Windows recovery environment the

recovery operation.

4.) all changes to your system until the problem was happening:

I think I have a type of malware or something because my computer started running slower and I continue to be redirected to Web sites randomly when I use Google or Bing.  Records on the right side of my Start menu as 'Computer' and 'My Documents' disappeared.  I also get this an update for Windows live which stops at 57%.

Problem:

There is no restore point on my computer if I want to perform a system recovery back to the image of the manufactuer.  I downloaded the USB recovery Flash Disk Utility for my model.  Now I want to recover my computer via USB, but when I run the advanced recovery mode he's trying to restart my computer.  Given that my computer will not shut down properly, I end up having to press the power button until it stops my computer and the recovery does not continue when I start my computer again.

I tried to use F11, but then I just end up on a screen that says either press on enter to choose to continue with Windows 7, press tab to move to the bottom of the list or press ESC for more options.  I tried all three and they eventually freeze the screen and keys are starting to make a Summit high-pitched beep when I try to press one, so I end up having to force my laptop to stop.

I also tried to make recovery by pressing F8 and then choosing the "repair your computer option.  Which causes my computer screen go black, and I end up having to force it to close again.

Is it possible to restore my computer to factory settings?

Any help would be greatly appreciated!

JES

Hi, Jes:

Yes, it would be the battery.  The relatively heavy bar that is normally removed retainers of slide.

From what you described, I am afraid that your PC needs a lot of work (probably a bad motherboard), and you'd be much better to buy a new laptop or refurbished, than to pay a lot of money to fix yours.

I guess you would have to pay more than $200 for repair.

I'm sorry this is probably not what you wanted to hear.

Best regards

Paul

Tags: Notebooks

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