BES blackBerry to keep smartphones and BIS, under separate cover

Similar Questions

• BlackBerry email setuo smartphones and Mobile access point

  Hey,.

  I use blackberry bold 9900. Today, after I wipe my mobile and facing two prolems,

  1. I'm unable to set up my e-mail account as acon email account does not display in the setting menu.

  2. in the menu conncection, mobile hotspot option is not displayed.

  If anyone knows how to solve this problem, good response on my post.

  Your response is much appreciated.

  Kind regards

  Sarr

  shahsaleem wrote:

  Hey,.

  I use blackberry bold 9900. Today, after I wipe my mobile and facing two prolems,

  1. I'm unable to set up my e-mail account as acon email account does not display in the setting menu.

  This configuration of email account was working properly before deletion?

  On connection management screen, click on the State of Services.
  What is the status of the BlackBerry Internet Service?

  On your BlackBerry device, go to:

  1. on the OS6 or 7 features: Options > device > advanced > host Routing Table
  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service Books.From your desktop PC: http://www.blackberry.com/btsc/KB02830North American carriers - scroll to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• Browser blackBerry Bold 9900 Smartphones and messaging problems

  HI, I got my new "BOLD" today and unfortunately I already have problems with it.

  First of all, I can not open emails, when I try it just makes nothing. I can't answer/front/etc all emails, but I can mark them as read. That's all I can do.

  Second, my browser does nothing. When I try to access a Web site there simply nothing - blank screen with the top bar. When I try to look for, it creates a screen address, but then again, white. In addition, the back button is the farm either, I have to click the hang up/switch.

  I tried the reboot - with battery power and no change.

  That said, everything else seems to work, bbm, facebook and twitter apps. Although I had problems with bbm forcing me to re - add contacts. I don't know if I somehow screwed up my bb user sync or what. Everything seems a little promblematic.

  LittlleBill wrote:

  On top the issues mentioned previously, I discovered another error. Trying to access help on my phone, I get a read error message:

  Error display content of:

  Cod://net_rim_help_9900_series_en/index.html

  Error message

  Unavailable shared webkit instance: could not start UMP: executable (9) not found

  If this same error plays a role in previous issues, I don't know, but anyway I was not able to find a solution online and a few people have mentioned similar problems elsewhere. I'll report tomorrow after that I visited Vodafone.

  Hmmm... Well, they could be related. With that, I'll change my recommendation and first of all, before we go see them, advise you to do a full reload of operating system. Something maybe corrupted in your installation of OS, and a clean reload often is the way to address them.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Once you do all this, do not forget and the HRT, Service and pull batt restart steps from above.

  Good luck and let us know!

• BlackBerry 8900 new Smartphones and no icon for tech sup approx. cards TMO can't understand it... Help

  Hello

  Just yesterday received the ph. I'm new to BB, but not new tech stuff.

  Have had tmo tech support on the ph of a few times already.

  From my understanding, I should have a map on the ph app. Can't find it where tmo tech support says that this is supposed to be.

  And what about the gps function? He rests or do I have to have a separate gps receiver?

  confusion about it right now, said different things and nothing is what is supposed to be looks like.

  Appreciate any help!
  /

  Nope.

  our BB comes with its own map. the only thing is that you don't

  the chance to see all these features, once you are addicted to the BIS thing.

  Once that your BIS activation takes place - then

  (1) e-mail configuration will come in the setuo folder

  (2) you will get the card request

  (3) in your folder of instant Messenger color you MSN & Google talk icon

  and so on...

  all of these features you will not be able to see until time BIS is not enabled.

  you don't have to install

  the only thing I installed after my activation BIS was facebook application.

  jssethi

• BlackBerry Torch unlocked smartphone and non - AT & T carrier

  If I buy a Torch unlocked from E - bay, can I use a non-US carrier / non - AT & T?

  I called my provider's customer service and they told me THAT RIM would lock the phone if it detects that it wasn't with an approved carrier.  (I smell BS... but I wanted to be sure).

  No, Rim did not close it again. One thing to keep in mind, however, is that with it being a phone that is not supported by your operator, some services may not function properly (especially due to the fact that do not have the appropriate service books). Voice and SMS shouldn't have problems.

• Locked blackBerry Curve 8520 Smartphones and can't find the mute button to unlock

  Hello.  I have a BB Curve 8520.  I was looking for just the page options and then I think I clicked on the speed dial option.  The keyguard option has 'a' and I clicked it and it locked the keyboard.  I didn't realize there was a lock for my keyboard (and had been in charge of looking for one).  However, I can't get it unlocked.  When I press the menu button, it appears that the keyboard is locked.  Press the button Mute to unlock. »

  However, I don't know where is the Mute button, nor can I get it to unlock.

  My theme is precision zen (I think) if that makes a difference.

  Does anyone know how can I unlock my keyboard?  And then how to lock successfully in the future?  I guess I don't understand the aspect of the phone speed dial.

  Thanks for any help!

  Never mind.  I used the tutorial to find the button mute.

• BlackBerry 8130 Alltel Smartphones and Kit car Bluetooth from Nissan

  Help! New Nissan Altima with handsfree Kit.  I am able to pair without problem, to make and receive calls without a hitch.  The directory downloaded with ease.  The problem is when I use the phone with the car kit after I get out of the car, the phone hangs, keys do not respond and I have to do a battery pull to reset the phone.  No problem until I use the phone in the car (with bluetooth kit).  Any help or suggestions are appreciated.  I have the latest OS (4.5.0.89).

  Problem solved: I went to the Alltel store and they should do a manual disconnect the phone before turning off the car, it seems to work since I put the Bluetooth icon ther on the first page of my phone it seems to work fine without having to disconnect manually.  I do not understand why it works now, but it does.

• Updates of blackBerry OS from Smartphones and applications.

  im getting a curve 8330 the next day or to and tried to find the windows vista upgrade and could not could someone send me a link? and what other improvements are good get for it?

  Thanks for any help.

  There are themes that you can get to make it similar to windows Vista

  Discover pimpmyberry.com, its free to register and to download for free

• BIS and BES blackBerry smartphones

  Is could someone please tell me what do these letters mean?

  BIS - BlackBerry Internet Service, legacy data network, the elderly for BlackBerrys via BlackBerry OS7

  BES - BlackBerry Enterprise Service, the compliment of the business to business networks, mainly for businesses and the features of the employee.

• BlackBerry Smartphones BES and BIS emails for display separation

  Just bought a Bold 9000 (my first BB) and very disappointed that separation of BES and BIS emails is not a standard feature. BES can be displayed via the files of common messages that shows everything, including BIS emails/SMS/IM etc. BIS messages can be seen in their respective folder (i.e. yahoo/gmail)

  There is a product like know empower (http://www.getempower.com/)is a PURCHASABLE third party product that is supposed to separate the mails, but it is certainly a good way to provide this functionality as part of your product that I won't have to sift through all of my emails and understand those who are BES/BIS.

  Empower the BTW does not work on later versions of the o/s of BB and this means that the "BOLD" is assigned. Come on guys, the sort...! Either buy empower and integrate into your device where it can be updated with your resource ample or build something that focuses a bit more to the needs of the customer.

  BES 4.1.5 gives you an option to separate BIS and BES mail. Also the sms/mms can be separated as well.

  http://www.BlackBerry.com/BTSC/KB15003

  Separate SMS: http://www.blackberry.com/btsc/KB12774

• Questions on POP/IMAP and BIS blackBerry Smartphones

  Hi all

  I have a few questions about defining a blackberry to check your e-mail via BIS.

  1. What is the reasoning behind the creation of blackberry account sometimes POP3 and IMAP the other times? For me, POP3 would be something that you're not on a cell phone.

  2. Why is there no option to choose if you want POP3 or IMAP? I tried to delete the account and add it with an incorrect email address and password in order to get some additional questions during the installation but it does not require if I want POP3 or IMAP.

  3. Because POP3 seems to be an option, is it the same as any other POP3 client for example. Outlook, Thunderbird? What I mean it deletes messages from the server after it downloads? I don't want our users, that have POP3 because their Protocol on blackberry to have their blackberry is the only place where they can get their e-mail.

  A few notes on some of the users and the BlackBerry models they have.

  All users (as far as I know, there are some office users) have Verizon as their company.

  It seems to me the question of POP/IMAP, I do experience is not limited to a single type of model. I have a few users who have the storm, their account has been set up using IMAP, other storm users have been set up as IMAP. I myself have a curve (8330) Mine was installed as IMAP, I recently install an another 8330 users and them was configured as POP3. Another user has a Perl and is IMAP. A user has a global publishing and that is using pop. It seems to me that there is no reason why they choose POP or IMAP.

  Thank you all in advance for your help.

  Eric

  Hello! I'll try to answer some of this...

  1. What is the reasoning behind the creation of blackberry account sometimes POP3 and IMAP the other times? For me, POP3 would be something that you're not on a cell phone.

  ... In my humble OPINION the "reasoning" is pure flexibility – to allow a user to access each account type and thus better reflect what they can do on their computer. What about 'if' POP should or should not be on a cell phone, which falls in the pure opinion.

  2. Why is there no option to choose if you want POP3 or IMAP? I tried to delete the account and add it with an incorrect email address and password in order to get some additional questions during the installation but it does not require if I want POP3 or IMAP.

  The selection would be a chosen mail server function. Most of the facilities I've seen who have both have separate servers for POP and IMAP for exactly this reason. In addition, some services (GMail comes to mind) allow the user to enable or disable one or both. Instructions for configuring (and be able to direct them to an e-mail specific and, therefore, either POP or IMAP server) are here:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10154&SLIC...

  3. Because POP3 seems to be an option, is it the same as any other POP3 client for example. Outlook, Thunderbird? What I mean it deletes messages from the server after it downloads? I don't want our users, that have POP3 because their Protocol on blackberry to have their blackberry is the only place where they can get their e-mail.

  Non - Default BIS leaves a copy on the e-mail server for both types of integration. If, however, they remove on the BB and have enabled OTA synchronization and are integrated into a consistent account, it will remove from the server. Check this list for how it integrates with different services:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB05133&SLIC...

  I hope that this information will help you get at least a step forward for the problems you're having with your users.

• How do I remove BES blackBerry smartphones

  Please help I bought bb 9360 and bes it was now the problem is that there are a lot of restrictions in this regard. I wipe it's OS upgrade to 7.1 but stil, say things like (parential controls cannt set on bes server active device) I use BIS. He didn't not political even if try to pass with the devices it is said disabled by administrator pliz pliz help security wipe does not
  

  Hello goldsalltime

  I wipe simple does not delete any policy of our BlackBerry. Currently, if you use your BlackBerry purely personal purposes so first make a backup and then follow this Knowledge Base and put it back to factory setting:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

   

  After a reset when restoring your backup, do a selective restore, restore only your contacts, calendar, Memo entries. does not restore all otherwise these policies that you just deleted restore back and you have to start over.

• BlackBerry Smartphones BlackBerry 9790 keeps restarting

  Please I a BlackBerry 9790 I just got as used just not up to months past but it maintains itself frequently reboot at a time I thought it was rhe battery I bought a new but it keeps doing the same thing. Please kindly help me thanks

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Smartphones from blackBerry Desktop Manager "disconnected" and I cannot get rid of the error message

  I just bought a Blackberry Curve 8530, running v5 software, my computer is Windows 7. I installed the 501_b073_multilanguage software that I downloaded from the site Web of Blackberry. When I run the Desktop Manager I get this message: "Before you start, check that your current BlackBerry device is connected to your computer." Troubleshooting functions I've seen on this forum: many tips (ones I've tried is below). One in particular, that I can't do is "Office Manager shows"off". ".
  -Make sure that the user has entered in the Desktop Manager and select options > connection settings > detect. »

  ... because I can't get rid of the error message dialoge box, and I can't click on the menu options in the BB Desktop Manager.

  I tried the following:

  • uninstalled and reinstalled twice - 2nd uninstall was a "hard" uninstall where I deleted the registry files by hand
  • installs the cable to the USB port at the back (after having tried both ports at the front) of the computer
  • rebooted the computer several times
  • hard starts the phone by removing the battery
  • plugged in, removed and replugged in the phone.

  Also:

  • The phone is properly install when I plug it in, but the software still does not seem to see it.
  • In Device Manager, the BlackBerry appears under portable devices. Double clicking on it gives me the message "this device is working properly." of reassurring.
  • The Com1 port is working properly, according to Device Manager.
  • A double-click on the icon of the Device Manager to get the properties indicates that the Com1 port is "disconnected" - when I try to set it up, it appears just back to the disconnected state.

  If someone has an idea or something that I have not tried, I'd be happy of course!

  Thank you!

  K

  

  

  Good, people, after a phone call from 3 1/2 hour with a (very patient) phone support person to Blackberry, here's what I learned.

  You can check your drivers USB in this way:

  1. Plug your phone into your USB key. Assuming that your Blackberry is "seen" by your computer...
  2. Go into the Device Manager on your computer (Panel)
  3. Expand the Universal Serial Bus controllers at the bottom of the list item
  4. Right-click on the BlackBerry smartphone, and then select Properties
  5. Click on the driver tab
  6. Click the driver Details button
  7. You should see a driver. I saw two. The one like the BlackBerry is the RimUsb one.

  So here's what NOT to do: we threw any driver who has been the "extra". This actually made using my mouse and keyboard cannot, because they are USB and my poor husband has sent in the basement to find a million-year-old keyboard (and mouse) with the old fashioned type of connectors (PS2). Bleh. Don't, don't.

  Here's what I did that worked (not saything this will work for you - it changes the registry to a backup system with this backup and restore if you are nervous about this kind of thing):

  1. On the start menu, choose run and type regedit into the registry editor.
  2. Follow this path to the file: HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Control, computer, class
  3. Click: {36FCE60-C465-11CF-8056-4445535400000}
  4. If there is an article called law "UpperFilters", delete it. (See photos)

  Hope this helps someone.

  Karin

  First photo: Watch 'before '.

  

  Second picture: displays the full path of the file and 'after '.

  

• Problem with integration Outlook with BES blackBerry Smartphones

  I have Outlook 2003 and my storm through a BES. Now all my folders appear on the Blackberry (with the exception of air currents), but only records that really sync are the Inbox and sent folders. Some folders to synchronize some of the information but nt all this. Any suggestions to get the sync process to go smoother?

  In addition, if the rules are made in Outlook for emails to shoot in a particular folder on reception, why don't these rules translate on the storm/BES?

  Please advise and thank you in advnace for your help.

  The drafts folder is not synchronize on a BlackBerry.

  If you go under Messages | Options | Email settings | Folder redirection, you can develop your mailbox and see if all the folders you want to synchronize is checked.

  http://www.BlackBerry.com/BTSC/KB04297

  The rules should be translated if you configure the folder redirection, as described above. Unless the folder redirection was the installation until you have activated, you will see new emails as redirected by outlook rule. When e-mails redirected by a rule Outlook icon next to these e-mails looks like a blue/gray folder instead of the icon normal envelope.