Questions on POP/IMAP and BIS blackBerry Smartphones

Similar Questions

• BIS blackBerry smartphones and POP server not accessible via internet

  Hey guys,.

  I think I have some 9000 "BOLD" for some users at work.

  We currently have a pop3 mail server that is not accessible via the internet. (Not webmail)

  I could use BIS to push mail for the "BOLD" and would it synchronize deleted items / sending and reading of the "BOLD" back to my mail server?

  I don't see how an email that I deleted the "bold" be synced to outlook on your laptop.

  Kudos for taking the time to read my post.

  

  Hi and welcome to the Forums!

  BIS, serves as an intermediary between the messaging services connected to the internet (POP, IMAP, etc.) and BB. If the server you want to interface to these BB is not connected to the internet, then BIS can not access.

  BES might work... you would have to buy and host BES in-house (after make sure you it can interface with all your internal mail server is, of course), and then facilitate the communication between your internal mail server and your business from BB. I don't know the level, but I think that the financial investment to reach BES is not negligible.

  Good luck!

• BIS and BES blackBerry smartphones

  Is could someone please tell me what do these letters mean?

  BIS - BlackBerry Internet Service, legacy data network, the elderly for BlackBerrys via BlackBerry OS7

  BES - BlackBerry Enterprise Service, the compliment of the business to business networks, mainly for businesses and the features of the employee.

• BIS blackBerry smartphones does not re-login on AIRCEL

  I bought a new BB bold 9000 a week ago and subscribed to one day BIS plan of Rs 14. I used it for a smooth day. Registerd my camera setup upward from my email, surfed internet and various applications.

  Then I did not use BIS for 2 days. After two days, that even once, I subscribed for 1 day BIS plan but nothing works now. My network shows I subscribed, but the spectacle of the BIS service status is not connected. I was thinkng to subscribe for one month for 399, but how will it work? Help!

  You can talk with your mobile provider and, possibly, the Blackberry. I have my agenda through Blackberry Internet Service synchronization problems, and after an hour on the phone, I learned that it was caused by a breakdown between Google and BIS. This is not the same as your problem, but talking to your mobile phone service provider can save you time and frustration. Good luck!

• Can operate without BIS - in the universe of GMail and app blackBerry smartphones?

  Hello!

  I got a BB Curve 3 g 9300 for a week; I'm in England, and I have as well as a T-Mobile contract, Phones4U store in London.  Before agreeing to buy the BB and the contract, I went through a whole bunch of things that I wanted to be able to do with the seller and received assurances that they were all possible without additional cost beyond the contract.

  Now, the thing is that this contract includes unlimited T-Mobile internet, but does not include the T-Mobile "Blackberry Booster" - which I think is the terminology of T-Mobile for the BIS.

  After checking with a nice lady to T-Mobile, I didn't expected to be a problem, because she said that the Blackberry Booster is necessary for e-mail system push Blackberry and Blackberry Messenger, neither of which I want.

  Since then, however, I had regular problems with the GMail application (saying "this application requires a working data connection") and BB App World (with a similar message of not being able to connect to the server).  This is not the case all the time - sometimes both work very well.  But they do not (as described) approximately 40% of the time, and of course, it is enough to say that I can't rely on them.

  So I just called T-Mobile again and this time I was told this was caused by not only not the Blackberry Booster.  The person I spoke claimed that Blackberry power to prevent my apps to work (as I described) and that they periodically scan combined BB and disconnect people like me who are not pay for Booster/BIS.

  So now I wonder if it's really true and - in other words - that it's effectively impossible to use a BB correctly without the Booster/BIS.  If you are sure that you know about it, just reply to tide me over!

  I should add that you can find out something about the GMail problem anywhere on the web, many different solutions proposed.  But most of the success is old, and my impression is that none of the solutions are final.  I also tried most of the suggestions, and they have not helped.  (An important is only that I have not yet tried redownloading books service, because I do not understand, and because it sounds like it is bound to have BIS.)

  Thank you very much in advance for any help you can offer!

  Neil

  Hi there, Neil.

  That is right.  To use BlackBerry App World and other applications like GMail, Facebook, and Twitter, you need a BlackBerry data package and access to BIS.  Without access BIS, these applications work properly, even if you access GMail online via your browser and you can manually download the applications through your computer.

  I hope this info helps!

• Questions on youtube and download blackBerry Smartphones

  I had problems downloading files and later to locate their. I tried to download operamini, but when I save the file I don't know where to save it to as much as I save it (IE photos, documents), I am unable to find it later.

  Also is there a way I can view youtube? Whenever I try to watch a video, it will be responsible for about 2 seconds, then start trimming and freezing Media Player.

  If someone could help me with these, I would appreciate it a lot.

  Oh, that worked, thanks a lot! All the good apps that anyone knows to play youtube?

• BlackBerry, change of sim card and ID blackberry Smartphones roaming charges

  I did a little research and although have found similar cases, I'm not quite sure if this has been covered completely. Please forgive me if it has.

  I'm going abroad in Germany for a year, and it is useless to cancel me my current plan of the monthly British payroll with Vodaphone. As far as I know my blackberry is unlocked at the international level - I put an old, German o2 pay as you go sim in my phone. Seemed to work very well (sign of o2 Germany, received a message on homelessness in the UK, etc.), but I had no credit so couldn't test. I registered again my user ID of blackberry on my home wi-fi. But other that I couldn't do much to verify the extent of my use.

  However, I heard various accounts of not being able to use e-mail, internet, wipe the contacts, etc..

  If someone could clarify this, here are my questions:

  • If I take my sim UK vodaphone, is anyway I have accumulate roaming charges? Is my blackberry ID, potentially with a new German supplier, related to my old?
  • Will he make any question tries to access my email, bbm, whatsapp, etc., with a different number and in a different country.

  One has experience in this area, in Germany (a long shot), Europe or world? It seems that the whole ID blackberry complicates things.

  My phone is a Blackberry Bold 9900, AFAIK its software wise update - I have updated today with the "Bundle 2061 7.1" I think.

  Thank you

  J.

  Hello and welcome to the community!

  There are a number of problems to know for what you propose... Here are my thoughts... (Note that I have traveled internationally widely enough with a BB).

  If you activate a plan of itinerant international with the support of your home, you should be able to keep your current SIM card in your BB and have all the features anywhere where you are allowed (according to what your home carrier active). Costs are not small in general, but your home operator is the only entity that can tell you if it will work and for how much money. My personal experience with this method was difficult, it took two 'stranded' international travel before my carrier home could properly configure my account for full international roaming I needed. And once my BB was out of my home network, there was nothing else they could do... so the two 'fail' the TRIPS Agreement.

  Given that your BB is unlocked, you can use it on other carriers, simply by changing your SIM card. But with BB, it is not quite as simple as that.

  No BB does exist (indeed, no device anywhere that I know of) that has all the radio technologies/frequencies within the view are just too many in the world. Thus, your first task is to ensure that your BB has the ability to the same function on the support networks you want to use it on. You must study the capabilities of your specific BB against the requirements of networks you will operate on... you may need to ask those network operators for more details.

  If this element is satisfied, which then verifies that you have services at the level of the voice (calls, voice mail, SMS). But for level data services, increase complications.

  Each company chooses patterns specific to BB (by model number) that they will promote "automatically". I do not know the carriers that have their network configured to support all the model numbers of BB. If the carrier you wish to automatically use your BB model number on media, then their system will be able to automatically deliver to your BB Service books required in order to activate the BB exclusive services (email, BBM, etc.). But, if their network does not natively support your specific model BB number, then their network is not likely to be able to automatically deliver these Service for your BB books... which will prevent the use of their network BB exclusive services. Again, you must inquire carriers on which you want to run if your specific model BB number is supported by their network for the automatic distribution of maintenance book.

  In addition, it is to ensure that your home carrier frees your BB PIN of their system of BIS. A BB PIN can exist in only one carrier BIS system anywhere in the world... so if your home carrier doesn't release him, then the other carrier will not be able to allocate a BIS account for you, and you still won't be able to use services BIS of them. In this case, it is usually a matter of contact your supplier of home and convince them to release your BB PIN of their system of BIS.

  If all goes well and all the conditions are met, then it can be quite transparent to switch between carriers, simply by changing your SIM card, ensure that each SIM card includes good BIS Services this carrier of course.
  But if anything this either in the chain requirements above fails, it can sometimes be frustrating to make the things work pretty well (reminds me of my two "failed" international travel).

  So, with all this as preamble, now to your questions...

  jpfp wrote:

  • If I take my sim UK vodaphone, is anyway I have accumulate roaming charges? Is my blackberry ID, potentially with a new German supplier, related to my old? J.

  Given what you describe, I see no for Vodaphone to charge you roaming charges. Without their SIM in your BB, your BB may not even try to use any resource of Vodaphone. But, you will need to get confirmation of Vodaphone on this point... so that they control all services, billing, etc. for your account. BB services you are subordinate to your main carrier services... you need the services of the main carrier to provide network connectivity services BB riding on this network connection.

  jpfp wrote:

  • Will he make any question tries to access my email, bbm, whatsapp, etc., with a different number and in a different country.

  There are always opportunities for questions. When you use a different SIM card, you are constrained to some services that provide the SIM. If it does not, for example, BIS level services, then you won't access to people. Similarly, if there is some government restrictions for some services, you can be restricted from that as well. If you get a SIM card with full services of BIS and, as described above, you spent all of the required components that I have listed, then you should be able to have all the services you listed. It is possible that you may need to reconfigure your email... There are stories about these configurations if shattered when change carriers... but the BBID integration is intended to facilitate this exact type of change of carrier, so it should not happen. But don't we can, of course, no promises.

  Good luck!

• Email - pop3 - valid - bis - blackBerry Smartphones do not receive emails

  I'm new to blackberry and I have a new storm 9500 series of verizon.  I have installation three (personal) e-mail - a yahoo mail and two POP3 accounts.  My yahoo account seems to work perfectly, but the other two pop3 do not seem to receive at all.

  Here are the details:

  (1) I have set up all three through the device

  (2) when the pop3 were not working after the initial validation, I contacted the technical support of Verizon and they informed me on the BIS website.

  (3) I've deleted my pop3 accounts and rebuilt the BIS Web site and post them without problem

  (4) I received my validation messages on both accounts pop3 without problem

  (5) I got one or two test messages for each pop3 account

  (6) shortly after, I stop receiving all messages for pop3 accounts.

  ((7) repeat steps 3)-6)

  Finally, I went to the websites of these two providers of Internet services and looking for something special for blackberry support and can't find anything substantial.  I am at a loss.  There is no configuration of filters and I checked the box to forward the e-mail to the device.

  Thank you.

  AGE

  Bifocals - thanks for the response.

  I think that I thought about it.  But to answer your question, Yes, I always send Service books to update my BIS accounts.

  So, I use the simple Outlook Express on a PC "always on" at home.  It seems that my two ISP in question send a copy of the e-mail to BIS timely so my client at home receives emails before they are sent to BIS.  In the my client ADVANCED options, I had to put my messages to be left on the server for a day to give enough time for the e-mail accounts that you want to synchronize with Blackberry.  It seems that there is a lag of 10 minutes to receive emails on my client vs my device.  I tested this all day with good results.  So, originally I had my emails being rubbed server after childbirth.  What they obviously not send to the BIS and my client at the same time to give of their time to the process seem to be the thing.

  AGE

• Lost icons on the homepage of Yahoo and Gmail blackBerry smartphones

  I need help.  My storm to perform a deletion of the system my number of password attempts failed.  Nice - I know!   However, I went back in and put in password blackberry under the e-mail Configuration.  In the e-mail configuration, it showed the two e-mail accounts.  I checked the passwords and he returned verified.  However, when I went back to the home page icons are missing.  The "Messages" icon is the only icon and it connects all the emails, etc. are popping up here.

  Is it possible to restore the icons of Yahoo and Gmail?  the only advantage I see of my dilemma, it is that redundancy is gone with the new account alert message yahoo and new message alert messages.

  To prevent this from happening because I lost all my settings, icon positions, etc. I put the Desktop Manager to do an automatic backup.  I assume that this will eliminate the hassle in the future in a computer Pocket wipe or another similar deletion occurs.  Is this correct?  I'm new to blackberry.  My previous smartphone automatically saved and stored all the custom features.

  Thanks for the help.   Any thoughts?

  Make sure that the icons are not hidden. Just ALT + click on any icon and choose Show all. All the hidden icons will be displayed as being grayed out. If you find the icons of the now, just ALT + click then and uncheck Hide.

  Correct the configuration of the backup & restore to backup automatically prevent this in the future because you might just restore from a backup

• Option to email pop/net for the blackBerry Smartphones No.

  Hoping someone would be able to help me. I received recently a 9000 "BOLD" hand to a colleague and I just connected with Vodafone.

  However, that's when I discovered a huge problem - is not an option to implement another thing than to the e-mail of the company, and I just ordinary pop and Web email accounts. The wizard appears only with the "BlackBerry Enterprise Server" option.

  I tried to register with the host but Routing Table which is not arranged things.

  I also installed the desktop software and tried to update its software without result.

  Someone at - it e-mail-oriented a different idea of what I can do on receipt of email on my smartphone? It kills me!

  calbiry wrote:

  Someone at - it e-mail-oriented a different idea of what I can do on receipt of email on my smartphone? It kills me!

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then, call your carrier a inquire to have the BlackBerry data Plan added to your account.

  Good luck.

• Questions about the training of the blackBerry Smartphones

  New to Blackberry Tour - only Sprint Smartphone I can use it on the international scene.

  No Sprint knows how to "train" me - been in 4 places.

  Can someone offer an idea where to get help more users manual?

  If you need a step by step tutorial how to do something on your phone and you want in real time, your company would be the best option.  If, however, you have a question and you don't mind a tutorial written, ask it here.  We can respond either just below your message, or we can direct you to one of the articles to the Knowledge Base of BlackBerry which is documentation directly from BlackBerry itself.

  Just as a test, exactly what information are you looking for?  Maybe we can help you here.

• BIS blackBerry smartphones does not not on my torch 9810 (at & t)

  Hi guys need help urgently...
  I'll tell you all * beep * condition I bought the bb torch 9810 without a bis plan and I don't know how I did the bb Id and downloaded a few applications of the bb world but after my SIM in idea internet even after activation BIS (I have received several messages activation) only the browser works for me not with BIS , but with my regular data nothing works except for browser
  Little things, I opened as the bb Id in the set menu, that it refuses to open after saying the device offline state and in the world of bb does not open and bbm not working after implementing screen need help please

  There are four conditions, you will have to check.

  Your device must be accompanied by a network of the company. I'll assume you checked this, and it looks to be the case.

  Your company must provide BIS and you have BIS on your line (your account). Looks like it's true, but it is possible there is an error with your account. You should perhaps consult the carrier and check.

  Register your device on the network. See http://support.blackberry.com/kb/articleDetail?articleNumber=000037347&language=English

  Receive service books. See http://support.blackberry.com/kb/articleDetail?articleNumber=000002830&language=English

  I suggest saving the device first. Make sure you have a strong mobile signal. Wait for the confirmation message.

  Then return service directories, or having the carrier send them. Yet once, make sure you have a signal strong when you do this.

  If you still have problems, contact the carrier customer service to solve problems more. When you talk to the carrier, explain your troubleshooting so far.

• Problems with sending sms and calls blackBerry Smartphones

  Hello

  I recently me a:

  BLACKBERRY 9300

  Smartphone (3G, WiFi)

  V5.0.0.977 (platform 6.3.0.63)

  Band 3G 1,2,5,6

  v3.8.5.85 cryptographic kernel

  version 1.0.91.633t of brand

  Configuration of micro Edition: CLD - 1.1

  Micro Edition profile: MID - 2.1

  Micro Edition JTWI version: 1.0

  Micro Edition Media version: 1.1

  Micro Edition PIM version: 1.0

  Micro Edition File version: 1.0

  Micro Edition bluetooth version: 1.1

  Micro Edition location version 1.0.1

  Micro edition security and trust services (APDU) version: 1.0

  WLAN version 4.1.1.30

  and I seem to have a unique problem.

  I'm on giffgaff (who has the phone accepts very well), but...

  1. I can only call a few people in my contact list. (at every time without problem) where others it disconnects right away when I try to call.

  2. I cannot sms only to individuals who have already sent me an sms, I can carry on a conversation but does not start with someone.

  3. some people I can txt I can't call and visa versa.

  I tried to make calls and txts in different places and times with the full signal strength. As I tried all the proposed problem fixed here. Yet, I still have the problem. I don't know if people have hurt to put a hand on me.

  any help with this would be much appreciated.

  sincere greetings

  Thanks for your detailed description, which helps us a lot. I recommend that you download blackberry protect and do a full backup. After the backup, please try reloading your software through blackberry desktop software or wipe a complete security. NOTE: all data will be lost during a wipe.

• Problems with update and restore blackBerry Smartphones

  Hello I'm a newbie here, but have some problems with BB Bold 9900 updated.

  During the update alls datas were recorded as usual during restart the BB there's an error to come, means that BB lost its operating system. I used the tips here and somwhere else to restore successfully. Unfortunately the data stored during the update process have not restored, even if the file already exists on my PC.

  The file is called LoaderBackup-(2013-09-26) .bbb - so almost similar to the usual backup file.

  Ho do I restore the data now?

  Thank you much for the help.

  Hello and welcome to the community!

  Please see this KB:

  • KB13428 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Good luck!

• BIS blackBerry smartphones

  OK, so here's the stupid question.  I have Gmail and as most of the people who have posted, I hate sending gmail annoying recipes.  Then I read about 10 posts on this problem and they all say I need to connect to my Blackberry Internet Service providers web page to change filters.  So finally the stupid question.  How and where can I find this Web page?  I am 2 months new with the Blackberry, so I still have a lot to learn.  Help!

  Yes. I did yesterday.

  They need to reset for you.