Billed monthly for "free Plan".

I'm getting billed every month for creative cloud. When I followed the directions to cancel the program it says I have "free plan". How can I get this load to stop?

Look through the following links and use the options by phone or chat (when available), so necessary for your situation:

Cancel your subscription or membership. Creative cloud

https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

https://forums.Adobe.com/thread/1703848

Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails try using another browser.

https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb Governments

800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

Tags: Adobe

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