Bishop Office of blackBerry Smartphones will not synchronize contacts

I just got a Verizon BB Bold 9650.  I have an iMac running the latest version of Snow Leopard.  I downloaded the Desktop Manager and it sync was my calendars and notes but not my contacts.  Contacts is gray and it has this message:

Contacts are currently configured for a wireless sync.

To synchronize the Contacts with the BB Desktop Manager, disable the wireless sync by opening address book on your device and in the Options menu, by selecting your AddressBook and changing the field of no. wireless sync reconnect your device and try to synchronize again.

The only options I get are to sort and separate or allow duplicate names or views confirm the deletions.

I clicked on each tab and I can find the button and there is no option anywhere wireless sync.  Manual provided with the phone and the manual in PDF format are both pretty useless.  It's as if they were designed for another phone running a different os because I can't find half of what I'm looking for by following their instructions.

It's very frustrating because the main reason I went with the BB because they announced that their phone to synchronize with the mac address book and calendars.

Cheryl

YEA - my contacts are now on my BB bold.  With the assistance of Verizon.  On my phone, to go down as a result of get to the wireless sync option.

Open contacts

Press the menu button

Click on options

Choose the e-mail address

Then, you have the option of wireless sync.

Apparently the gmail accounts auto together towards the top for wireless synchronization but the OS X address book do not like that.  You must disable the gmail wireless synchronization (this includes all .edu also addresses) and then can be synced to the BB.

Cheryl

Tags: BlackBerry Smartphones

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