BitDefender resque don't let windows boot

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• Windows XP will not activate and it is not letting me boot in Windows.

  My computer starts... someone can help?

  My computer starts... someone can help?

  I was wondering if someone could help me as soon as possible because I need this computer to work...

  I'm pretty new in this at work, but I was put in charge of fixing one of the computers.
  Here's what happened...

  It was running on windows XP Professional.
  but then Windows XP Home Edition has been installed.

  Someone wanted to Windows 7 on the computer, so I tried to install this... it does not work.

  The computer wil not start, then when it asks to click on f12 or f2, I click on (tried twice) both
  When I go to the start menu, the arrows do not work, so I can not seloect anything.
  I have to let it boot to the 'Welcome' screen (where you connect)
  Also ' still looks like Windows xp

  I can't log on, and then I click the button to do this, it gives me a message that says:
  "you must activate this copy of windows to connect, you want to activate it now?

  It gives me the options of Yes and no.
  When I click No., goes back to the Welcome screen
  but when I click Yes, it looks like it will record in, but the only thing that appears is the image on the desktop and the cursor.
  do not show the start menu, taskbar and icons on the desktop.
  The last time this happened, I waited for a few hours, but it has not changed.

  I have no idea what to do

  Additional details

  I don't know if the hard drive has been formatted before I tried to install windows 7.
   
  I tried to install windows 7 with the cd.
  I also know that Windows XP Home Edition has been installed by a CD as well.
  Windows XP Professional was already on the computer when it is purchased
   
  I just tried the Ctrl + Alt + Delete.
  Nothing is silent... not even the Task Manager
   
  When he told me to click on f12 for "boot menu" I did...
  then he gives me these options:
  -Onboard or USB floppy
  -Onboard SATA hard drive
  -Onboard or USB CD drive

  -System configuration
  -Disk hard Diagnistics
  -Start the utility Partition

  The Windows 7 CD is in the CD drive, but it is not yet installed... I want to install it, so I clicked on "Onboard or USB CD drive".

  Then he said:
  "No available selected startup disk - strike f1 to retry boot, F2 to put in place the utility"

  This is what happens when I press on them:
  F2 - same message (I've tried several times and it has not changed)
  Information system F1 display

  This can be a much more serious problem than I thought at first...

  Here's the report...

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - J8D7P - XQJJ2-GPDD4
  The Windows Product Key hash: xgsndMkYdJsYmUng0qIJ/thx + HI =
  Windows product ID: 00371-868-0000007-85162
  Windows product ID type: 1
  Windows license Type: customer KMS
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {895BE310-089D-4961-993F-103C75314E21} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.120503 - 2030
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a
  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002
  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002
  OGA data-->
  
  Office status: 100 authentic
  Microsoft Office Standard 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
  Data browser-->
  
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed
  Analysis of file data-->
  Other data-->
  Office details: {895BE310-089D-4961-993F-103C75314E21}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-GPDD400371-868-0000007-851621S-1-5-21-3009239493-164954794-3364024073Dell Inc.. Vostro 420 Series Dell Inc.. 1.0.3 20081024000000.000000 + 0001C763807018400F804090409Time(GMT-08:00) Standard Pacific03100100Microsoft Office Standard 2007126wUyn0cAMOwEDuzH1tpBeAWVHFM =89396-708-5064794-6527714 A04547CCA063588  
  Content Spsys.log: 0 x 80070002
  License data-->
  The software licensing service version: 6.1.7601.17514
  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, VOLUME_KMSCLIENT channel
  Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-868-000000-03-1033-7601.0000-1992012
  Installation ID: 007215926064612105419286229366928883087035888613494811
  Partial product key: GPDD4
  License status: initial grace period
  Time remaining: 40380 minute (s) on (28 day (s))
  Remaining Windows rearm count: 3
  Trust time: 19/07/2012 09:33:14
  Please use /ato slmgr.vbs to activate and update information on KMS clients in order to update the values.
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: n/a
  Beyond: 0 x 0000000000000000
  Event time stamp: n/a
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  
  --> HWID data
  Current HWID of Hash: MgAAAAEABAABAAEAAAACAAAAAQABAAEAeqgks6QFqn8IhaRj6mqU4taWGuz4d9y6TFg =
  Activation 1.0 data OEM-->
  N/A
  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC1017 102408 APIC
  FACP 102408 FACP1017
  HPET 102408 OEMHPET
  OEMMCFG MCFG 102408
  102408 OEMB1017 LASRYVITRAGE
  GSCI 102408 GMCHSCI
  SSDT DpgPmm CpuPm

  
   

  Thank you for your help
  There has been much appriciated :)

  But I just fixed the problem

• Reinstalling Windows Vista tells me to activate windows, but don't let me use the same key

  I had to erase and reinstall and now it tells me to activate windows, but don't let me use the same key... I don't want to buy a new key, I always use the same program Windows Vista... HELP Please!

  Original title: the windows product key

  Hello

  How do you re-install?

  Do you have or use a sale at retail or OEM DVD?

  Do you have an error message: "key already in use"?

  If you re-installed the same operating system on the same computer and you receive an error message, you will normally need to make a phone Activation > ignore the automatic prompt > and brace yourself for a real person explain.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

• I have a blue screen I can't start and I don't have a boot disk I can't start in safe or any type of mode

  I have a blue screen I can't start and I don't have a boot disk I can't start in safe or any type of mode

  ccorr,
  Thanks for posting on the Microsoft answers Forum.  You will need to provide additional information.

  What version of Windows and service pack level are you?
  Do you get any error messages?
  If something has changed on your system prior to this issue (hardware or software)?
  What "Startup disk" do you have?  It is the manufacturer of PC?

  Here are a few things to try:
  The first thing to do is to boot your system and start pressing F8 as soon as it starts booting.  You will get the Windows startup options screen.  Select "Disable automatic restart in the event of system failure" and let it restart.  When it starts, it can now stop with an error screen and give an error message and code.

  Disconnect all external devices (printers, USB Hub, drives external, etc.) and try to start.

  Post back with the error information and results. Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• When the computer is turned on, it goes into the Windows Boot Manager and it says File\Boot\BCD status: 0x00001c.

  Original title: 0x000014c File: \Boot\BCD

  I have a Dell Latitude E5400 running Vista Basic. Just replaced disc and ran all the diagnosis is good. When I turn on it goes into the Windows Boot Manager and it says File\Boot\BCD status: 0x00001c Info: an error occurred trying to read the boot configuration data. After I ran the diagnostics, he said that all tests passed but and if I wanted to continue with more, I said no and we say "Error" "SYSTEM_ERROR this system is not recognized as a Dell PC support. These diagnostics cannot be run on unsupported systems. "Then there's an OK box. How can I possibly fix. It is laptop of my child and I would like to fix it for him for the school. I have restore Dell custom factory integration CD that came with his laptop. It is said that "it is the Dell CD of CFI restore disc. I really don't want to ruin it. I don't want to run this disk and then was not the driver for it and she will not be able to surf the net or something like that. If anyone has an idea please let me know. Thank you!

  Hi Maddy,

  This problem may occur if the Windows startup files are damaged or missing.

  If your computer has integrated system recovery options, you can try to perform the Startup Repair and check if it helps.

  If it fails, you must have a Windows Vista installation disc and try to parade Startup Repair boot from the disc.

  If the problem persists, try the steps in the article to rebuild BCD, boot from the installation disc.

  Use the Bootrec.exe tool in the Windows recovery environment to troubleshoot and repair startup issues in Windows

  Because you replaced the hard drive, you can also get in contact with the Dell helpdesk for assistance.

  Hope the helps of information.

• Windows Boot Manager

  HELP I have a laptop A210 series and I have it turned on this morning to find the following message is displayed:
  Windows Boot Manager.
  Windows could not start. A recent hardware or software change might be the cause. To solve the problems:
  1. Insert your windows disk installation and restart your computer.
  2. choose your language setting, and then click Next
  3. click on repair your computer

  If you do not have the disk, contact your manaufacturer of computer or the system administrator.

  File: \Boot\BCD
  Status: 0xc000014c
  Info: an error occurred trying to read the boot configuration data

  I tried to restart the computer by pressing F8 without result

  I found what I think, it is the "product recovery" disk recovery Windows vista Home premium

  Please help I am a novice in computers but will try my best if you give me guidance. I really don't want to lose what I have on the computer, because it is really important for me

  Thank you

  If you have not some data on the best HARD drive for you is important to install the operating system using supplied recovery disk.
  After doing this you should clean Vista pre-installed and all will be well.

• Can not go beyond "Windows Boot Manager".

  The following message appeared after restarting my computer (Toshiba Satellite A200 1V0) from a window vista update

  Windows could not start. A recent hardwre or software change might be the cause.
  To solve the problem.
  1. Insert your windows installation disc and restart your computer.
  2. choose your language settings, and then click "next".
  3. click on "repair your computer".

  If you do not have the disk, contact your system administrator or computer manufacturer for assistance.

  File: \Boot\BCD
  Status: 0xc000014
  Info: An error occurred trying to read the windows boot configuration data

  Now my problem is that I can not change same anytthing for my computer to boot from CD - I do not have a windows disc but produced Toshiba recover disk but nothing works at all. Ive tried pressing F2, F8, F12, DEL... in fact almost all of the keys just in the hope that it will work.

  Anyone got any ideas on what I can do. IM resigned pretty much on the fact that Im going to lose everything that I just need the computer to the top and running again as soon as I can.

  Thank you very much

  Until one of the experts can give you advice on the repair of your Vista system, you might like to try to recover your files. I'm not very computer literate, but managed to achieve this when I "killed" my installation of Windows 2000. I ASSUME the same process should work with Vista. (Somewhat disturbing, Windows passwords do not seem to matter.)

  Download a Linux live CD - Linux "Puppy", I found a small one - download good and easy to use. Burn the .iso file, resulting on a CD. Insert the CD into your CD/DVD drive and start the computer. Let it boot the Linux operating system. (You may need to experiment with the BIOS settings for the computer to boot from CD before its own hard drive).

  You now have a linux regardless of your hard disk operating system. (If it is one of the major Linux programs, it will be slow when run from CD - is not a problem - just requires patience!)

  With a little luck, the Linux system will see all disks connected to your computer, including your hard drive. (The same as your normal operating system sees a USB and can copy files, for example.) You might then be able to browse the files on your hard drive and copy them to a disk external drive or USB key.

  I met a few issue permissions to write to the external drive - sorry, can't remember the flippant answer but it was very simple - and had only once. Again, it just Google the problem. There are many experts Linux display discussions out there!

  This does not allow you to start your Vista system or something like that, but if you can get your files copied to a safe place, so you can just copy them back once you have reinstalled the offending Vista system.

  I'll try to provide a link to an answer that I already proposed here - Sorry, it's a little tedious, but the link it can be useful, too.

  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=44736&TSTART=30

  One of those things that is easier to do than to describe, perhaps - lots on the internet about Linux rescue CD.

  I found a lot of useful articles on this google link:

  http://www.Google.co.UK/search?hl=en&q=using+a+Linux+live+CD+to+rescue+Win dows + files & btnG = Google + Search & meta =

  I've never been good by entering search terms. you will find many things better.

  But the good news is that it would be possible to recover at least some of your data before reinstalling.

  If you have not used Linux live CD before, first do some work at home. They are surprisingly easy, especially when you have overcome one or two of the usual initial traps for example try to burn the live CD as data rather than an iso CD then wonder why it won't start. Proabably more easy for you to do a little research on Google than for me to write pages here!

  Another alternative, if you're better to dismantle the computers than me, would be to remove it from your hard drive and install it in a suitable external hard drive enclosure. This can then be connected to another computer via a USB port and you should be able to read your files as if a USB flash drive and copy them. I only tried this with the old readers of old desktop computers with nothing on them that counts too - but it seems easy enough. Once again, just a way to copy all your stuff before wiping the hard drive of your laptop and reinstall Vista.

  Sorry if it was a little hike - hope that gives you some ideas.

• Pavilion dv6: windows Boot Manager

  Juice I installed a new hard drive and run the Recovery DVD windows system 7, but at the end of installation, I got this message: "Windows cannot find c:\System.sav\Uti\RStone.exe. Make sure you have entered the... and try again after that whenever I turned on the computer I got another screen:

  Windows Boot Manager

  Windows could not start. A recent hardware or software change might be the cause. To solve the problem:

  1. Insert your windows installation disc and restart your computer.

  2. choose your language settings, and then click "Next".

  3. click on "repair your computer".

  If you do not have this disc, contact the administrator of system of youe or computer manufacturer for assistance.

  File: \Boot\BCD

  Status: 0xc000000f

  Info: An error occurred while that to read the boot configuration data.

  Please, any help how to fix this.

  Several times using a Windows 7 installation dvd solves these problems. Until a couple of months, you can download an ISO to make a Windows 7 disc and I often recommemded that as a solution. Unfortunately deleted Microsoft Access to those files unless you have a retail license key. I don't know of any other place to download an iso without danger, so the only solution is to buy Windows 7 If you do not have a friend with a disk to use for the installation which you would activate using license key OEM on the label attached to the bottom of your laptop.

• Pavilion 6052ea: 6052ea Dv6 - Windows boot Manager

  Hi guys

  So I tried to do a factory reset on my Dv6, I had replaced the screen (worked) and I wanted to clean during the use of the work.

  I rebooted and pressed F several times then chose a factory reset (Option 3)

  Now, I get to the windows boot manager give me the 3 standard options and file: \Boot\BCD status:------0xc000000f

  I don't have a recovery CD (I thought it would be re - install my original OS)

  I have a flash drive to use, but for some reason any the windows download page does not recognize my CD from the bottom of the laptop key.

  It is faded, but I am sure that it's okay to 99%.

  Any ideas how to solve this problem or is it a bin job?

  Yes it will automatically authenticate Windows 10 machines Windows 8 and there is a manual of key Code for the new version RTM 10240 there for 8 machines Pre-windows.

  https://www.reddit.com/r/Windows10/comments/3dfda8/build_10240_did_you_get_assigned_a_licenseproduct/

  The key shown in the link below is supposed to work with Windows 10 10240, released yesterday and has worked for me with latest Windows 10 Pro Insider with own couple extracts installs. I just downloaded the file .iso 10240 image, he engraved on a DVD and I'm going to install it on my rig here in just a bit. I will present my experience. My apron is a 8 prior to Windows machine. Here is a link to the .iso image file:

  http://Microsoft-news.com/download-Windows-10-RTM-build-10240-ISO/

  You can sign up for the Insider program (instructions on the link above) just to keep all hide them before general release to the public, but MS advice support are all saying this .iso will make a clean installation using this key Code.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• Windows Boot Manager failed error

  NB: I have a very short time. her tomorrow. I have a very glitchy w4 Iconia, who has been with us for a day and night, with several screen flickers and this problem I am submitting. Boot Manager Windows failed to start my iconia, which means I can't even swtich it took off. After two other messages come iup which are almost the same, the message: "Default Boot Device missing or startup failed. Insert the recovery media and press a button, then select "Boot Manager" to choose a new device Boot or Boot Recovery Media. "The two Previos are"1. Windows Boot Manager start failed. "and"failed to initialize the Windows Boot Manager. "I'm experienced in it so I know that something has gone wrong with the boot process, so nothing else running this error start freaking program other some other starnge treats that i have no knowledge of. the next screen that is displayed after the third popup says

  Menu Option to start 1. Manager start Windows ESC to exit

  Bluetooth doesn't seem to be running so im stuck with by clicking on windows boot manager which throws me through this lopp everywhere again. Ive plugged my tablet on my computer but it doent seem to be recognized as a disconnected device.ive it in fear of this charge as the race to the bottom of the stack seemed work very well on my mini ipad when it gopt stuck in a screen.i gel do not think the iconia will start correctly after he sinks since I don't have any medium of recovery and I have a deadline. that is tomorrow morning. knowing that the iconia has a max of 9 hours batterylife, I'm sure the battery rundown will work. Please advice cocoralie knowledge. If you are bored to my typos, please llok in my entry in the welcome forums.

  Hurtling down the battery seems to have solved the problem! Works great! No I don't think that there is a malicious, just stuff software in the code.

• Constant beeps sound then Windows Boot Manager

  I have a HP Pavilion dv6-1107 X series of portable entertainment. When I turn it on I almost always get a series of very strong short beeps into 3 groups inconsisent. First group can be 4 to 6 beeps. Second group can have 1 or 2. Third group just going until the Windows Boot Manager appears.  Once I select the Vista operating system everything seems to start to work as usual.

  Here's what I did:

  1. replace the card motherboard and CPU

  2 checked and tested the hard drive diagnostic and in another machine - OK

  3. have you used a good hard drive in this machine - the same symptoms, no change.

  4 RAM stick checked and tested in both slots and diagnostic test on another machine - good

  5. have you a recovery of the default settings - operating system (OS) have behaved erratically.

  6 do you have a clean installation using another machine - OS works but same symptoms as above with the beeps and Windows Boot Manager.

  7 installed all required drivers as required in the Device Manager (after a LOT of problems trying to find the driver of HP download support - I had to search for HP Compaq Pavilion dv6-1107AX find a site linking driver downloads).

  8. have you run AVG anti virus and anti-spyware (Malwarebytes, Spybot and SuperAntiSpyware) 3 x. Bugs nothingness based.

  9 reset the BIOS by default.

  Am also having problems anytime access BIOS. It takes several attempts, but can be obtained by pressing F10 immediately after the first screen with ESC on that option.  Also have problems Access Mode safe mode using F8 but perseverance is necessary and it will eventually work.

  Other ideas anyone please?  Fear that I ran out of them.

  Hoping, hoping, hoping...

  Russ

  As it happens, last night I stripped the laptop (still) bare bones that is

  * motherboard with 1 stick of RAM and hard disk, CPU, x

  * switch cover (market button and LEDs connected to motherboared,)

  * external connected monitor.

  I had done this before and the unit pulled up OK.  I wasn't hunting question do beep at this time.

  This time I also connected the Assembly Speaker and connected to the motherboard as well.  And that's it-no beeps.

  Re-assembled the laptop but this time to the left of the keyboard off the coast and pulled upwards. No beeps.

  Replace the keyboard on - got beeps loudly.

  Check all the keys. Each of them is spring loaded and seems to work very well. Clean the keys and hooked it to the top, but no change.

  It seems that the problem has been a key stuck inside the whole keyboard and I'll have to get another. Ordered a replacement last night and will have to see how it goes, but I'm pretty confident.

  The only question is now that the screen is in a particular color with a light blue in the Center and black around the edges. It is not a clear distinction but blurred between the two colors. Never seen that before.

  Thanks for your reply.

  Russ

• Replace the Windows boot splash screen.

  Hello

  I wanted to know that replace the windows with our own screen boot start screen is violation EULA License from Microsoft or not?

  Thank you best regards &,.

  Jitendra jegou

  Hi Jitendra,

  Yes, if you replace the Windows XP logo with a custom logo, that it violates the Microsoft EULA (end-user license agreement).

  For more information, please see: hide the Windows boot splash screen

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Can I enable disable the Windows Boot Manager?

  My Vista Home Premium 64 has a great deal for a year.  Now, at the start, I get "Windows Boot Manager" (a scary BACK-looking screen) which delays the start-up for 30 seconds, and everything seems to work MUCH more slowly.  I think the problem started when I installed Norton Ghost 14.  Can I disable this thing WBM somehow and have always Windows Vista starts successfully?  How?

  The change occurred because of an option in Ghost. Ghost may have given you an option to create a recovery partition and you took it. Consult the manual of Ghost or its options or contact Symantec technical support. MS - MVP - Elephant Boy computers - don't panic!

• Windows Boot Manager error. Status: 0xc00000F

  OK so I turned on my laptop today and I get this error

  Windows Boot Manager
  Windows could not start. A recent hardware or software change might be the cause. To solve the problem:
  1. Insert your windows installation disc and restart your computer.
  2. choose your language settings, and then click "next".
  3. click on "Repair your computer."
  If you do not have the disk, contact your system administrator or computer manufacturer for assistance
  File: \Boot\BCD
  Status: 0xc00000F
  Info: An error occurred trying to read the boot configuration data
  Here is an image I found on Google that is exactly the same as what I see except the thing upstairs server IP
  http://i44.Tinypic.com/73pkpy.jpg
  What I think happened. When I start the laptop, she had a game called Roller Coaster Tycoon inside.
  I don't have the boot CD.
  IM this ad on another computer.
  Thank you

  Hello

  I suggest you to follow the steps in this link and check if it helps:

  http://support.Microsoft.com/kb/308041

  It will be useful.

• Windows boot manager error 0xc000000f

  original title: windows Boot Manager

  Windows could not start. A recent hardware or software change might be the cause. To solve the problem:

  1. Insert your computer disc & windows installation restartyour

  2. choose your language settings & then click "next".

  3. click on "repair your computer."

  If you do not have the disk, contact your computer manufacture or the system administrator.

  Leader: Boot\BCD

  Status: 0xc000000f

  Info: An error occurred trying to read the boot configuration data.

  The problem I have is that I don't have the disc only my "external drive recovery(32-bit), pc bought mesh through QVC, they want £1 / min to talk and I can't afford fees of the last time I did business with them costs a fortune and I'm not bad with geek stuff." , but I get eventually.

  http://social.technet.Microsoft.com/forums/en-us/itprovistadeployment/thread/8647c865-59a2-44dc-8be2-1a65731bbe38

  Read the info on the link above on how solve this problem by Tim Quan - Microsoft Online Community Support.

  Try to make this record:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner