Black C5380 of ink does not print on the alignment Page and alignment fails only
My printer will no print in grayscale for all documents, but I can print color photos. I replaced the cartridges and done his own head, when I do an alignment that he says he can't and cannot align.
Hello! Welcome to the @Karen68 forums
I read the error message 'alignment has no' you see on your Photosmart C5380 and I wanted to answer with my suggestion for you!
Check out this guide and to try all the steps, I hope it get through the issue of alignment:
The error "The printer alignment can't" message on the control panel
If troubleshooting does not help, I would finally support.
Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html
Happy Monday
Tags: HP Printers
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