Photosmart D110a: installed the new HP black ink cartridge and now the black ink does not print
Just installed a new print 60xl cartridge to replace the one that was being ink. Now the black ink basically does not print. I cleaned the cartridges 4 times and run all Diagnostics pages. The black prints just a small piece of the upper part of the letters on the pages of diagnostics and in grayscale on the test pages.
Hello!
Welcome to the HP Forums, I hope that you are @janmacwill,
I saw your post on the black ink does not print your Photosmart D110a and I wanted to stop making you share my suggestions. See the link below to solve the problem and if the black still does not print, contact HP (below) to see about a replacement unit.
If you have trouble, let me know and I'll do my best to help.
Hit the "accept as Solution" if we reached a solution and the "thumbs up".
to say thank you for my help.
Have a wonderful day
HP technical support are available by clicking on the following link:
http://h22207.www2.HP.com/us-en/?openCLC=true
(1) once will open the support page please select the country in which you are
located. Then enter your model of HP on the right number.
(2) then choose the 'Contact Support' tab at the top and scroll down to the
bottom of the page "HP Support - Contact" to fill in the form provided
your contact information.
(3) Once finished, click the "Show Options" at the bottom right.
(4) Finally, scroll to the bottom of the page and select ' Get phone
number. "A file number and telephone number will now fill for you.
Tags: HP Printers
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