Black ink for HP 6510 cartridge does not print

I just replaced ALL my ink cartridges in my 6510 and all color cartridges works but is not black.  I have been through all of the troubleshooting steps and won't lose more colorful inks, re-joining again.  The black ink cartridge is an XL.  How will I know if I have a faulty cartridge?  I only use HP cartridges.

Nana

Thanks for getting back to me.  Put a new black cartridge in earlier yesterday and I did not always receive an appropriate test page.  The two top lines would be nice and the rest were completely disappear.  I also downloaded a driver updated, thinking that this could be the proglem.  Same results.  I dropped.

Last night, I decided to try the suggestion again to remove the cartridges, disconnect the printer, then reconnect again.  When I ran a test page then, it came out perfect!  So, either the Black XL cartridge I had initially installed with color inks was faulty or the driver was bad.  Depending on what it was, thanks for the suggestions.  So far, we have set ourselves.

My only suggestion to HP would be coming with the test pages and alignment/diagnosis who do not use all my ink before using it for the purpose for which I use my printer... printing!

Nana

Tags: HP Printers

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