Black screen blackBerry Q10 - charging do not do anything old 10 day q10 :(

I got a Q10 off of ebay - new in sealed box.   AT & T - not unlocked.

Got a sim card for it the other day and made the setup - loved, the keyboard, etc. couldn't wait to get off my iphone which is on verizon. so today, I'm going to the port number-go wake up the blakcberry and keyboard lights up and the screen is something multicolored funky then nothing...

various battery pulls, reboots, etc. nothing in return

tried to reboot the client software but nothing happens either.   I'm basically out?   any options?  Thank you

I really wanted to like blackberry again

You should contact the seller. Same thing happened on my Z30. BlackBerry link will not work and all other methods. I got a replacement. So as already suggest back to the seller as defective.

Tags: BlackBerry Smartphones

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