Black screen blackBerry Z30 Z30 problem? What do I do?

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  I'm new to the Board and I really hope that someone can help me with my computer problems.
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  Hey mate,

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  Try following the methods provided below and see if it helps:

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  Method 2:

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  mrg158 wrote:

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• BlackBerry Z30 problems Z30 following 2474 update

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  Recently got the update on my Rogers Z30 2474. I now have serious problems that make this difficult device.

  1 battery life / greatly diminished. Standy use now the major part of the battery and the phone died after 16 to 18 hours. Before the update, it would be operating for 30 to 36 hours before exhausting the battery.

  2 / the unit crashes frequently coming out of sleep for 2-3 minutes. I will pull the appliance of the Holster or choice against the office and it cannot swipe wake the device up, or it will display the password but do not meet all the entries, including the physical keys. After 2-3 minutes, it will start responding again.

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  Thanks for the tips. It has been a few weeks now, and I've gone through many many reboots in the hope that this time "to move to" was the question.

  Agreed... In my view, which excludes that particular possible cause.

  cablemonkey wrote:

  I'm already at 10.3.2.2474, so I think that there is already no come back.

  As long as you stay in the 10.3.2 branch, you should be able to install most all that exists. I would shy away from the earlier 10.3.2 releases, however. You indeed can not go back to the 10.3.1 branch or before... the compulsory anti-theft caused the demand function cascade of impossible fallback to any level of the OS before the 10.3.2 branch.

  cablemonkey wrote:

  It is a device of BES in a secure corporate environment, but our helpdesk had no ideas at all. I'll check with them before reloading the operating system.

  As a BES device, you should definitely work with your inside IT. But the reload may well help.

  I have not yet passed my Z30 up to the latest versions. And btw, 10.3.2.2474 is the version of the software, while the value of the OS is 10.3.2.2639. You must know that you see based on the set of tools you choose to use. The official tools tend to work in the RS, while informal tools as well as discussions here are working through the true value of the BONE.

  In addition, there is still a very recent release as a result of that you cite... SR 10.3.2.2514 / OS 10.3.2.2789. It includes WiFi calling TMO for all devices BB10 (useful only if one is on TMO, of course), but also to have a lot of improvement on the version you quote. I would advise mobile until this one... but if formal tools don't offer it, the only way to get this via informal tools. Chat with people from your IT first, of course. I have not yet moved my Z30 to him (which was the intent of this week, but haven't gotten to it yet), but moved my daily driver Z30 until she and it works fine (even though the Z30, with her is under the engine battery, never will reach a time long term IMHO).

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