Black screen on iTunes Store

Similar Questions

• Updated to 12.3.2.35 and now iTunes Store screens flashing

  I just upgraded to iTunes 12.3.2.35 and the screen of iTunes Store is now flashing black.  It happens 1-2 times per second, only the contained part of the screen (not the menu bar, etc.)

  I tried to restart, diagnostics, etc.  Does anyone have a solution?

  It's my screen to diagnosis:

  Microsoft Windows 7 x 64 Business Edition Service Pack 1 (Build 7601)

  MSI MS-7721

  iTunes 12.3.2.35

  QuickTime is not available

  FairPlay 2.9.13

  Apple Application Support 4.1.1

  iPod Updater library 12.0

  CD Driver 2.2.3.0

  CD driver DLL 2.1.3.1

  Apple Mobile Device 9.1.0.6

  Apple Mobile Device Driver 1.65.0.0

  Hello 3.1.0.1 (333.18)

  Gracenote SDK 3.06.1.3084

  Gracenote MusicID 3.06.1.3084

  Gracenote submit 3.06.1.3084

  Gracenote DSP 3.06.1.3084

  The current user is not an administrator.

  The current local date and time is 2015-12-12 12:17:11.

  iTunes is not running in safe mode.

  WebKit accelerated composition is enabled.

  HDCP is not supported.

  The core media are supported.

  Video display information

  Advanced Micro Devices, Inc., AMD Radeon HD D 7560

  External plug-ins information *.

  No external plug-in installed.

  iPodService 12.3.2.35 (x 64) is running.

  iTunesHelper 12.3.2.35 is running.

  Service Apple Mobile Device Service 3.3.0.0 is running.

  Temporary solution: on screens high resolution more than 2048 pixels wide, the iTunes window should be reduced to a smaller size.  Do not run maximized.  Reduce the iTunes window until the store renders correctly.

  This seems to be a rendering problem with higher resolution monitors.

  My current resolution is 2560 x 1440, Windows 10 Pro, iTunes 12.3.2.35.  iTunes Store and the new tab will correctly display up to a resolution of about 2048 pixels wide iTunes. Something more broad than, the windows starts to go crazy.

  I think it has to do with the selections of 'Featured' album and artist at the top of the browser.  I think that he can't shoot correctly past 2048 pixels.  And since it is a number of base 2 (2 ^ 11), it is probably a mistake to programming in the iTunes browser.

  I talked to a "Michele" thanks to the support of Apple, and she documented everything I found and selected as a bug.

• iTunes Store shows with bad screen resolution

  Since at least 2 updates there is the resolution of the screen of iTunes Store is false. The edges of the store are cut and sidebar lists is not accessible. I haven't touched the resolution of my computer settings and the screen of the library is very well. My computer is 1920 x 1080, and it has always been. I see nothing in iTunes to fix this and I reported the problem without success. I'm not going to change my computer settings just for iTunes. Any other suggestions?

  p.s. it has just updated to 12.4.3.1 about 10 minutes ago. It does not solve the problem

  Same problem here with Windows 10 - iTunes 12.3.4.1

• My iTunes store is all black with the exception of the photos in the album

  Hey there!

  I have problems to display the iTunes store. Currently, it looks like this when I open:

  

  Despite the usual suggested correction of resizing of the window and the screen resolution (my screen resolution is 1920 x 1080) by train, it remains the same. The links appear to work if it really just black background send me in trouble.

  I use a computer of Windows (with Windows 10) so I hope I'm not ask for help in the wrong place, ha ha. If you think that more technical details may be necessary to help me on I will gladly provide them!

  Hello FirstLadyOGrady,

  After reviewing your post, it seems that iTunes Store does not load correctly. There are a few things that we can try.
  First of all, we can see if there are existing software, causing iTunes do not load correctly. We can start iTunes in safe mode and see if the problem persists.

  Try safe mode if your Mac does not end commissioning - Apple Support

  Another is to uninstall iTunes and all its components in order by this article.
  Remove and reinstall iTunes and related software components for Windows Vista, Windows 7 or Windows 8 - Apple Support

  Reinstall the latest version of iTunes charges.
  Get the latest version of iTunes - Apple Support

  Thank you for using communities of Apple Support. Good day.

• black screen on screen store

  When I go to the iTunes Store the screen is often black. If I mouse around buttons to play songs appear and a strip along the top shows the current albums that the store is advertising. I just installed the iTunes 64 bit on my new Windows 10 PC. I installed all the updates for iTunes and rebooted. I ran the diagnostic program and all retired except for connected devices, but I did not bother to plug whatever it is. I suspect a firewall problem, but can only confirm. I use McAfee protection. McAfee lists Hello service with designated ports in both lists, Apple Software Update with designated ports, all devices with iTunes, iTunes Helper with designated ports, Apple Push with ports designated. This seems to be all Apple entries in my firewall.

  I received a message at some point that Secure link to iTunes doesn't have a diagnosis, but that can't recreate now. I think it was during a prior diagnosis.

  I'm also quite unhappy with Apple support. When I go through their Assistant they give me an option to their email, but they need to order information. Of course, I can't buy something in their store, I need help so that I can buy something, but it doesn't seem to be a way to get there from here.

  I guess I should be thankful that Apple Technical Support from their store support is so poor, since they will not solve problems to use it if you have not made a purchase, and I can't make a purchase because it does not work. This forced me to try to find a solution myself, I managed to do.

  And the answer is... Google game!

  I'll have to take my business elsewhere as well as the songs 200ish, I plan on buying in the not-too-distant future. Keep your bad Apple work.

• ITunes store WAY TOO BIG for my screen after the last update!

  WTH? I got the last update, then when I went to the iTunes store everything was HUGE!  It does not fit on my screen.  Nothing that we do on our side it will change.  East - other famous "glitch" that comes along w / the updates now?  Does anyone else have this problem?

  Anyone else had this problem?

• Black screen in the online store

  Hello

  After resetting the account, I created a new account, but after login, I get black screen in the virtual store.
  What's wrong?

  Hmm, in my case virtual store access works
  Are you using the latest firmware on your device to Journ.E touch?
  http://APS2.toshiba-tro.de/KB0/OPT0502VS0000R01.htm

• iTunes Store right off screen

  This problem happened when I tried the zoom control while browsing the iTunes store. I zoomed in while watching the store on my second monitor. When I've wound up and opened later on the main monitor, the store screen has enlarged very close. When the zoom, I saw that not only have I lost the side scroll bar, but the whole screen has been moved offshore to the right, leaving white areas on the left. Worse yet, the mouse has been save is no longer where it was pointing, but rather to the wide to the right. Pointing to the 4th album "new music" line caused highlight the 6th album. I am also unable to access the right sidebar with redemption codes and top songs visualization options. I will include a screenshot of my problem as well.

  I am running iTunes 12.3.3 on PC Windows OS 8.1, which is a "Super Viper" MARINE ATX-321WB with standard plug, my main monitor is an Acer T232HL touch screen (1920 x 1080 res) and the second is a Dynex 25 screen ' TV (1360 x 768 res). So far (I think) have tried everything from resizing the window screen and iTunes, using the arrow keys, and the key to the VICTORY change window settings in iTunes properties and reset the cache store. If anyone has a similar problem or ideas on how to solve this problem, I would be very happy.

  Did anyone answer this yet? I have the same problem, can't get an answer anywhere!

• I accepted the last update. Now, I can not display to the right of the main Itunes store, where top songs, etc would be. As the screen does not. Only on the HOMEPAGE of ITUNES STORE! Help!

  I accepted the last update. Now, I can not display to the right of the main Itunes store, where top songs, etc would be. As the screen does not. Only on the HOMEPAGE of ITUNES STORE! Help! I've tried everything. Google it. Searched through itunes, etc. It MUST be a bug, because it started right after I accepted the 12.3.3 update on my laptop running Windows 7 32.

  I count on the part of the main screen, which is not. Its strange. PLEASE HELP ME! In addition to the main page of the Itunes Store, everything else works fine as before. Music from my library work screens, etc.

  I also have exactly the same problem since the last update. Tried to find a way to solve the problem but no luck. Someone please help!

• Access to Toshiba Virtual Store - black screen appears

  I'm on a Toshiba Journal.E Touch, model pX1530U-1ET1

  I have just updated the firmware as described in this link http://aps2.toshiba-tro.de/kb0/OPT0502VS0000R01.htm

  However, I can't go to the online store of Toshiba.
  When I try, just a black screen, with the words: "impressum 70.jt1.c" on the lower left side and also arrows, etc., and the little house on the right down side hand. But if I press the arrows, nothing happen. I'll be very grateful if you can help!

  Also: you will prepare a request to youtube that works? I'm pretty happy with my Toshiba, I hope that you will continue to support for it!

  > Also: you will prepare a request to youtube that works? I'm pretty happy with my Toshiba, I hope that you will continue to support for it!

  * + Q: * I had problems using JOURN. E TOUCH YouTube app. How can I solve them? +

  * + A: * Unfortunately, YouTube has changed its software architecture. JOURN. E TOUCH application uses old. We investigate the problem and as soon as we can, we provide you with an update of application that will solve the problem. +

  http://www.toshibatouch.EU/journe_touch_wince/FAQs.php

• Screen flashes constantly on iTunes store

  When I play my iTunes on my Windows 7 computer, that is fine, but as soon as I connect to iTunes Store, the screen flickers constantly, I've never had this happen before and I was wondering if it was a problem that I can sort?

  You should be able to solve this problem in re - download iTunes from http://www.apple.com/itunes/download/ 12.3.2.25 and re-install.  The iTunes Store/flickering screen flashing was present in the original version of this release (since 9 December), but Apple slipped out a re - build (unfortunately and wrongly with the same build number) on December 23/24, which seems to fix most / all users.

  There is another question - peut-related - which affects display iTunes on very high resolution screens.  Everything first, that appears in iTunes 12.3.1 but is not fixed yet, although it may be mitigated by reducing the size of the iTunes window.

• Why Flash my screen when I discover the ITUNES Store?

  Why my PC screen flashing continuously when connected to the web page of ITUNES Store?  This started after updating to the latest version of ITUNES.

  I have the same problem after I updated to the latest version. The support team is useless. They are just make me todiscussion groups to help solve the problem. It drives me crazy. It is not obvious to them that their update is twisted? And why not have an answer for me? They just said technical issues and not offered any freaking help! GRRR

• When I go to itunes store, the screen flickers never done before

  When I'm going to iTunes Store, the screen flickers never done before I'm on windows 10

  That's nice.  You have a question?

• Anyone having problems with itunes store screen flashing?

  I tried to access itunes store on two different systems, windows 7 and windows 10 and both screens flash repeatedly in the itunes store. The reading list and my music screen does not flash. I talked to support and uninstalled and reinstalled itunes and it always does. Is there a problem with the itunes store?

  I have the same problem with the blinking screen

• My screen flickers when in the Itunes store

  I've just updated to Itunes 12.3.2.35 and when I go to Itunes Store, my screen keeps flickering. I use Windows 7 on a Toshiba laptop. How can I solve this problem

  You are not the only one with this problem... Others report the same thing... it drives me crazy...