Black window bugs and crashes and falls down, and WHAT's the PROBLEM?

First of all, I thought the problem was that my employer still uses Windows XP, with layers of custom on top security. But it happens at home, on my netbook XP vanilla.

So I thought that the problem was of XP, which is, after all, obsolete. But now it happens on my brand new laptop weeks running 64-bit Windows 7 Professional.

Here are the problems:
(1) for the recovery of the standby mode or when I plug it on a second monitor, or even just to have the display closed briefly, Firefox fails to redraw the contents of the window. I just get a black window empty until I have resize or force a refresh. NO OTHER PROGRAM I USE HAS THIS PROBLEM.

(2) Firefox sometimes do not redraw little matter what I do. I just had a completely black window, and when I clicked on the close box, a msgbox jumped up, completely black inside, with a title like: "are you sure you want to close? I could not see even the 'yes' and 'No' buttons, and clicking on where they are usually did not work. I ended up closing by pressing the Enter key.

(3) sometimes these problems are accompanied by a small vestigial micro-fenetre, which has no content, no close button and no control resizing. Is this nothing window with no title, but the title bar is long enough for characters may 20. The last time this happened to me, nothing window had a cursor flashing text inside, but typing had no effect. The only way to get rid of the micro-fenetre is to close every single instance of Firefox and wait about 20 seconds. Then it disappears on its own. Sometimes it appears on its own without the black screen problem.

(4) all my favicons disappear when I updated Firefox on my work XP computer, and they refuse to come back, even when I revisit Web sites.

Computers involved are:
Reference Dell E4200 running Win XP Pro
NetBook Acer One Win XP family
Vostro 3350 running Windows 7 Pro

All 3 computers running Norton Security Suite (The E4200 runs a care company, the other two are conducted in free version of Comcast)
And all 3 computers were connected to a video Displaylink adapter USB (for a 3rd screen) at one time or another, which means that the driver is loaded on all computers, but these problems occur without any external monitor connected at all.
Everything else is pretty vanilla.

I get these questions every other day or two and it is really starting to annoy me and make me worried that Firefox is unstable, with me afraid that no matter what unsaved work or even data from my hard drive may be at risk.

Try turning off hardware acceleration.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.

If disable hardware acceleration works then check if there is an update available for your graphics display driver.

Tags: Firefox

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