BlackBerry 9900 Smartphones do not scroll in applications

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  the Pearl will not scroll down.  It scrolls up and both sides.  all the patches?

  Yep, press down FIRMLY and scroll IN the direction the trackball does not want to move.

  This erases the link and impede traffic, usually collected to carry in your pocket or your bag of dust.

• BlackBerry 9900 Smartphones do not receive emails

  I use my 9900 to the Japan and found that he has ceased to receive emails.  On previous visits he worked well and was OK for the first few days here.  Service status when e-mail works says:

  BlackBerry Internet Service: Mobile network

  Now shows not connected.

  The first time it happened, remove the battery several times did not help, but she came back a day later on its own.

  Next time (1 week later) I had the problem I did a full restore using the Blackberry Desktop Software since before I arrived at the Japan and that fixed the problem up until this morning.   Now neither full restore or remove the battery support.

  If anyone can shed some light, I would be very grateful.

  Thanks in advance.

  Back in the United Kingdom and the same problem.  Spoke with my account provider and the deleted and then restored the email accounts on their system and all accouunts on the phone are now receiving mail, so it seems that it was a problem of system with my provider here (EE).  They were more on the ball than usual.

  Thank you for taking the time to answer.

• My trackball blackBerry Smartphones do not scroll

  Hello guys,.

  I woke up this morning one had a msg of bb Messenger, used my "BOLD" n, there worked once I'm done I put my phone down n went to sleep (meaning I haven't used the phone since).

  Now, I'm waiting on my phone and im trying to use my trackball to scroll down, but his does not work?

  I have not played on with all the settings or anything, I tried to turn off the phone, tried to pull out the battery and its still not not scrolling down...

  Anyone know what could be wrong and what I can do to fix this please?

  Thank you in advance x

  Press firmly and roll IN the direction of the ball does not roll. It's often dust or lint that blocks or accumulates in the trackball and it clears. This is especially common for people who keep their BB in their pocket or bag. I would recommend a Holster.

• Battery blackBerry 9900 Smartphones worsens to 50% after upgrade of 2406

  My battery life Bold 9900 worsened considerably after the recent OS 7.0 Bundle 2406 set to level. I had previously struggled to spend the day on a battery, but in general, I could do it for a day and business general use of electronic mail, of limited calls and not Web browsing. Now, after the recent 2406 upgrade, I get only about 50% as much battery life. In addition, the black box of the small Center with white rotating second hand is now a function that comes back regularly throughout the day, and I had to remove my battery to restart my BlackBerry much more often. I've since removed all applications, cut back on all the other battery draining features (screen brightness, wifi, Bluetooth, gps, etc), moved to 2G to extend my battery life. I was already unhappy with the bad battery BlackBerry Bold 9900 life, but after this last update, it is unacceptable for a professional use when it only works for 1/2 day. I hope it's a question of battery RIM known for Bold 9900 that is processed quickly. Otherwise, I am one of the many who will have to move to a more acceptable solution for phone smart business in a perspective of battery life. Thank you.

  Well, I have implemented battery BlackBerry 9900 technical of economy in this forum, and to my surprise, he solved all much more than I expected. My last load battery Bold 9900 lasted 6 days/86 hours (compared to less than 1/2 day) during normal use of business and weekend for the phone calls, emails, texts and the bbm, exclusion using the internet or applications. I moved 2 G + 3 g to 2G only, off all the apps (especially GPS, Google sync and social networks), turned down the brightness of my screen and shorten the waiting time, calendar, disabled wifi and bluetooth, etc. Thanks for all the comments in the forum. They worked. Now I will be slowly adding some applications and using 3 G on the internet once again, and I will more closely control my battery drain in the future.

• BlackBerry 9900 touch event not firing

  Hey,.

  I am new to the BlackBerry development and need help. I use a BlackBerry 9900 to test.

  I have a single screen in my application that has several buttons. It reacts to the touch of the events if the button is highlighted.

  Here is my code:

  HorizontalFieldManager hfmRow = new HorizontalFieldManager();
  
  _firstButton = new ButtonField("First");
  _secondButton = new ButtonField("Second");
  _thirdButton = new ButtonField("Third");
  _fourthButton = new ButtonField("Fourth");
  _fifthButton = new ButtonField("Fifth");    
  
  hfmRow.add(_firstButton);
  hfmRow.add(_secondButton);
  hfmRow.add(_thirdButton);
  hfmRow.add(_fourthButton);
  
  add(hfmRow);
  add(_fifthRow);
  

  Try the following - replace / / perform a treatment with what you want on click

  _firstButton = new ButtonField("First"); _secondButton = new ButtonField("Second"); _thirdButton = new ButtonField("Third"); _fourthButton = new ButtonField("Fourth"); _fifthButton = new ButtonField("Fifth");
  
  HorizontalFieldManager hfmRow = new HorizontalFieldManager(){protected boolean touchEvent(TouchEvent message) {        int x = message.getX(1);        int y = message.getY(1); if (_firstButton.getExtent().contains(x, y)) {          //Do processing          return true;}else if (_secondButton.getExtent().contains(x, y)) {          //Do processing          return true;}else if (_thirdButton.getExtent().contains(x, y)) {          //Do processing          return true;}else if (_fourthButton.getExtent().contains(x, y)) {          //Do processing          return true;}else if (_fifthButton.getExtent().contains(x, y)) {          //Do processing          return true;}else{ return super.touchEvent(message);}}}; hfmRow.add(_firstButton); hfmRow.add(_secondButton); hfmRow.add(_thirdButton); hfmRow.add(_fourthButton);hfmRow.add(_fifthButton); add(hfmRow); add(_fifthRow);
  

• BlackBerry 8330 Smartphones do not push my GMAILS on the phone? something is wrong - please help - I've tried everything!

  PROBLEM: My 8330 don't push my gmails on the phone. I get messages from 1 of 4 pushed towards the phone. I have re-sent service books, I deleted and added gmail to my bb (thru BIS). I deleted the gmail off my outloook as well from my PC.

  I downloaded GMAIL to Google blckberry and that works, but I like my gmail to combine in my Inbox.

  I need a blackberry on this expert help.

  Support VERIZON was not able to solve this problem.

  In ADDITION the filter of gmail for duplicate messages does not work on my blackberry, which means that the messages I send on gmail.com or my BB back immediately as duplicates.

  I got 10 blackberry so I am not novice, Please HELP!

  It's so frustrating!

  Thank you in advance!

  Helfy

  I'll try what you did... entirely delete the account of the BIS Gmail account.

  - Then on your BB, Options > Advanced > Service books. Remove ALL instances of your Gmail email account there.

  -With the BlackBerry device powered time, remove the battery a few seconds and then reinsert the battery to restart.

  -Then add the Gmail account to your configuration of BIS. And click on send Service directories while you're there.

  HOWEVER, I would do nothing of this earlier, as there are currently this morning a RIM BIS account integration power outage, or downtime. Wait a few hours until that which is cleared up.

  http://www.BlackBerryForums.com/network-outages-powered-dataoutages-com/161236-rim-bis-account-Integ...

• BlackBerry Storm Smartphone is not RINGING.

  From today my Blackberry just is does not ring when I get an incoming call.  I tried to restart the device and even out the battery for a minute.  Both solutions did not work.  I also tried to see if there was an update it missed me, no luck there either.

  Any help would be great.

  Finally, I fixed my problem.  I don't have a configuration of the profile under the sound options.  I set up a profile, the sound of the ringing starts work on incoming calls.

  Not sure if this will fix all problems, but it fixed mine.

  Thanks for the comments.

• BlackBerry Bold 9900 smartphones does not

  Hi everyone, I need help! I bought the blackberry bold 9900, 3 weeks ago and it was super fast, but now it's always fast but most of the time is not responding, so I have to pull the battery, I did this about 5 times for three days and the media player most of the time "processor multimedia device answer/busy is stopped." the strange thing is that all applications are closed, I don't know why its not responding, everytime I take a lot of pictures or videos. How could a smartphone as it stop responding even if it has a 1.2 GHZ, and 768 MB ram processor which is more than enough for a smartphone like this. Storage of applications: I 95.9 MB of free space and the system uses 280.1 MB which is almost half of the storage for applications. Memory: the system currently uses 433,7 MB which is also half of the memory capacity. P.S. I pulled the battery about 15 minutes ago, I use an external microsd sandisk card 8 GB class 4, to save all my files into it (songs, pictures, videos, pdf, word, etc. documents) it is 1.8 GB apart the 7.8 GB. The built in storage media's 6.0 GB and it has 5.8 GB free of it. Should not it works faster because I have a lot of free space on the bed in the storage media. There is a problem with the microsd card should I use another class for example 10. Or is it a problem with the new software? I need help please, im starting to regret buying this phone, even if I like it. Thankss

  Thanks for your Post... !!

  Please make a clean OS Reload using the procedure mentioned in the given URL...

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?externalId=KB11320&sliceId=2&cmd=displayKC&d...

• BlackBerry Smartphones BlackBerry 9900 sending does not BBM Z10 and Q10

  Most of my colleagues use Q10 BB or BB Z10 and I have BB bold 9900, but I can't send them BBM I can receive their BBM. Help, please!

  Hello

  Thanks for the confirmation!

  Regarding your question, there is already a Knowledge Base article that is associated with this error:

  KB34245 : A checkbox, and then a red x appears when a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7 sends a message to a smartphone BlackBerry 10 via BlackBerry Messenger 7.0.1.23

   

  In my opinion # Workaround seems to be a little hard.  So I prefer you should first try to reinstall the BlackBerry Messenger application and see if it helps with your current problem.

  To make your homescreen go to Options > device > application > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• BlackBerry Bold 9900 smartphones will not recognize the new SIM card

  I recently got a Bold 9900 as a gift. In my view, that the phone has been used on the Orange network.

  I tried replacing the original Orange SIM card with my SIMcard "pay-as-you-go" three, when I turn on the phone I get the message "SIM not recognized" and a dialog box asking me to enter a code to unlock the SIM card.

  Because this means that the phone is locked on Orange network. If so, how can I get the unlock code for the new SIM card?

  Best regards

  SS

  Hello and welcome to the community!

  You have in fact potentially two issues to deal with... When BBs are made, they are "locked" to their original media and cannot be used on any other carrier up to this MEP is unlocked. Reference:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  But the error you say does not quite what I'd expect from an MEP lock... but please check after the above and see if your BB is indeed MEP locked... If so, then Yes you need to unlock it until you can use it on any other carrier.

  Or - some SIM cards are delivered with a code of their own necessary to unlock and use. But the supplier of the SIM card which should also give unlock code you with this (if that's what applies to your situation).

  So, I suggest you check to see if your device is still locked MEP... If so, get a code (you may have to pay) and unlock it. Then try the SIM card again. If it still fails then your SIM card provider.

  In addition, please check with your mobile service provider preferred 100% certain that your BB model is 100% compatible with their network for all services.

  Good luck!

• BlackBerry smartphones can not find any application that opens saved contacts

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  Yes, it's a backup file, in its own format, not something that you can open in your Mac. It is for the restoration of your contacts to your BlackBerry.

  If you want to view your contacts on the Mac, you have to 'sync' of your contact data to some Mac Organizer app like Entourage.

• BlackBerry smartphones can not scroll in Docs to Go

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  Hello and welcome!

  First thought, the latest version of Docs To Go is 1.006 (052)... you're on 051, so you must update (available in the menu in one of the applications).

• World of app blackBerry Smartphones do not update my applications automatically

  I noticed on my Blackberry Torch 9800 that when I go on my global icon and make an update to see if there are updates, it shows no new updates.

  But when I go on an application and want to download, it askes me if I want to replace the new version with the old version and I say Yes.

  After the reboot, I will return to my app world and it shows that this 1 already installed app!  What about the 20 or so that I have already installed?  What I have to go to each application and look for the updates manually?

  Why is he not show all of my applications on my app world?

  I'll do the best I can. Refer to note 2 in this thread. Not having is not in my hands has 9800, I'm sorry I can't be more specific. But, as a non - OS7 9800, you might actually be able to use one of the three methods (3A or 3b or 3 c) and you have to maybe do differently depending on whether you use the physical or virtual - keyboard I recommend you try each one until you find the method that is appropriate for your specific operating unit/system level.

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• BlackBerry smartphones can not install new applications after upgrade to version 5

  Since I downloaded something like "Blackberry OS version 5" on the web and updated my device using the Desktop Manager, I was able to download new applications.

  I managed to get the BBM on - the phone would have been useless if not - but no more applications will be downloaded.

  Everything seems to work, if I download via the web, or use the Desktop Manager to install applications, there are no mistakes and he said it worked - but there is no icon of the application in a folder.

  For example, BB app world: says Office Manager installed, but it is not accessible, because there is no icon anywhere.

  My carrier say they can not me more help because it is a question of device.

  I got "view all", as well as the icons are certainly not hidden.

  I've tried dozens of times battery pull.

  I tried a backup using Desktop Manager, then factory reset the device, and then restored - several times.

  I tried to uninstall applications through Desktop Manager and install them again.

  I don't understand what the settings are meant to be changed after I do a factory reset and restore from a backup.

  Carrier: Orange

  Device: 8900

  Platform: 4.3.0.23

  App version: 5.0.0.90 (91)

  File: 113507146

  Is it possible version 5 does not work with Orange?

  After the "Orange UK" link on this page, I see Orange lists v5 for download: http://blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads

  What is the link between these things:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_downgrade_the_OS_on_my_BlackBerry%3F

  * office for PC Manager software

  * the platform as shown on the device

  * the version of the application as indicated on the device

  I just updated to Version 5, tonight and had the same problem.  I went to the BB mobile site and there is an upgrade to AppWorld available - Version 2.0.0.36 once I downloaded, installed and rebooted, the icon was back and working.  Hope that helps!