BlackBerry Storm Smartphone is not RINGING.

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• BlackBerry Blackberry Storm Smartphones - does not light (red light)

  Hi all

  Recently, I dug my Blackberry Storm out of his box and tried to use it again. Unfortunately, it not light.

  I can plug it into my computer (Mac) and the red light comes on. He will stay on until I open the Blackberry Desktop Manager how the phone starts a cycle of rebooting. Every now and then it stops on a symbol of the battery with a slash through it (are there no battery in the phone), but the second, I try to connect to it via the Blackberry software it restarts again.

  I tried the JML encoder or whatever his program called and every time it tries to connect to the phone, the phone restarts.

  This is as far as I know:

  Carrier: Verizon

  Phone: Blackberry Storm (to 2008)

  Computer: Mac

  Program: Blackberry Desktop Software 2.4.0 (Build 17)

  My phone is out of warranty and since he began to send me in trouble in 2009 I switched to Android. I've never had a problem with Android, so I forgot to go back and see what was wrong with my Blackberry. I hope someone can help out me. I can't really 'take to verizon' because their solution is swap out today just for a working one, but since it's out of contract. / warranty, they will tell you simply throw me. I live in Los Angeles, perhaps someone someone actually knows phones Blackberry of PATCHES. I know it's a new idea.

  Thanks, I hope someone can help!

  In your situation, a 507 is actually a good thing... 507 means that the BB has no OS installed in it, but at least it turn on now.

  I don't know how do to recover it through MAC... all of the stuff I know applies to the PC. You might find some MAC-specific help in our MAC-specific forum:

  • supportforums.BlackBerry.com/T5/Desktop-Software-for-Mac/BD-p/blackberryformac

  Everything what I've heard, none of the stuff to get over this is for MAC, so if you have access to a Windows PC, you can perform the following procedure, which removes as "automatic" search/download OS that fails on your MAC and replace it with what you control:

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Browser blackBerry storm Smartphones will not change views?

  Hey,.

  I had my storm for a few weeks.  Out of nowhere, just today, the browser is locked in landscape mode.  Whenever I turn it on it remains in the same position, even if I flip to landscape the opposite effect.  He is stuck in the same position.  My accelerometer works well because the menu, messages, e-mails, etc. all change view very well.  Someone knows how to fix this? It's really annoying.  I usually use the portrait for web browsing, anyway.

  Hello

  I think you can try two things: the soft reboot, and if it does not, the hard reboot. Don't worry, you can not lose data with these two reboots.

  Soft reboot:
  1) struck the following three keys at the same time:
  -Alt
  -Left shift
  -Remove
  (2) wait 2 minutes for the Blackberry to wake up.

  Hard reboot:
  (1) your BlackBerry smart phone is on
  (2) remove the battery and wait a minute
  (3) replace the battery
  (4) wait 5 minutes for the device to wake up.

  Please tell us if it works for you.

• BlackBerry Storm Smartphones do not highlight my selection

  Hey technical support form.

  Just recently started and don't know what I did!

  When I'm in my SMS folder my BB Storm accentuates not my selection in blue, as it does everywhere else before selecting the message. What I changed and how do I get that back! Help

  Whenever your BlackBerry acts weird:

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Then try the selection again in an SMS.

  Everything good?

• BlackBerry Smartphones Blackberry Bold 9700 will not ring

  Hello guys. I have a problem with my BB Phone. It does not ring. When people try to contact me, it just doesn't sound. I have v.5.0.0.586. I tried rebooting by removing the battery, but still the same problem. Could someone help me please?

  Hi BiancaBogdan

  It's fine if your device passes self-test.

  Have you tried to change your ringtone to any default ringtone?

  If the problem persists, then it could be a software problem, but this is my personal advice to stay on OS 5, because the Bold 9700 doen't have enough memory to run OS6, you can install it on your Bold 9700 OS6 but you will have to confront the issue with little memory, will not be able to install the application a lot , multiple tabs, you may experience problems such as freezing and trolling device. I suggest that you should stay on OS5 and try to perform a clean OS Reload that will correct any software problem.

  first make a backup of your device using desktop software:

  KB12487 : How to backup BlackBerry smartphone data using BlackBerry desktop software for Windows

   

  Then follow this KB to recharge your device software:

  KB11320  : How to perform a reload own BlackBerry Device using BlackBerry desktop software for windows software

   

  After charging, do not restore any 3rd party application from your backup, choose a selective restore, restore only your Contacts, calendar, memo etc. Check your device and see if the problem resolves. If the problem continues then you can start with the native BlackBerry application and continue with the others.

  Try it and tell us your progress.

   

   

• BlackBerry Smartphones Amazon app updated for BlackBerry Storm - but can not download...?

  Amazon has updated its app for the BlackBerry Storm, but when I try to download it - it tells me there is a problem with the download...?

  http://www.Amazon.com/BB

  I checked a bit in this and apparently there are problems with the download link.  Try to download again the link now (on your Storm).  Apparently people had issues, but it seems to work now.  If this does not work, let me know and we can try a few other things.  And just in case, clear your cache browser or do a battery pull before installation to ensure that it's not going to a version cached (and so wrong) of the page.  Also, make sure that your browser ID is set to BlackBerry (and not Internet Explorer or Firefox).

  I hope that helps!

• BlackBerry Storm Smartphone manual

  I'm looking for a site that I can download the full manual for the Storrm.

  ANU help?

  http://NA.BlackBerry.com/eng/support/docs/subcategories/?usertype=1&category=BlackBerry+smartphones&...

  This includes:

  BlackBerry Storm 9500 Smartphone - Getting Started Guide PDF 4.7
  The blackBerry Storm 9500 Series - Tip PDF 4.7 Smartphone
  BlackBerry Storm 9500 Smartphone - User Guide 4.7 HTML PDF
  BlackBerry Storm 9500 Smartphone - safety and product information PDF 4.7

• Application of quick launch of blackBerry storm Smartphones

  I love QuickLaunch for this purpose, instant on instant access to your selected speed dials, SMS and e-mail more quickly so the apps and features.

  http://www.blackberrynews.com/2009/01/28/QuickLaunch-is-a-must-have-app-for-BlackBerry-storm/

  Reviewing Xandrex...

  I just installed it on my device.

  Here is the list of what I can add to the quick launch menu:

  Standard applications :

  • Add Camera
  • Add video camera
  • Add Call Log Erase
  • Add the calculator
  • Add info on the device
  • Add Bluetooth Config
  • Add some Options of BB
  • Add the calendar
  • Add BB Maps
  • Add Contacts
  • Add to the event log

  Hyperlinks :

  • Add Url (no matter what URl, but cannot choose the options like a bookmark)
  • Add phone call (can type a phone number or choose from the list of Contacts)
  • Add Email (can type an e-mail address or choose from the list of Contacts)
  • Add SMS (can type a number of mobile, to choose amongst the list of contacts)
  • Add file (Image, Audio, Video, etc.)

  Applications that can be selected :

  • net_rim_bb_qm_google---> (perhaps GoogleTalk) causes "Eception Exception: DSC: duplicate Sync Collection.
  • net_rim_bb_messagin_app (app Messages)
  • net_rim_phone_app (phone application)
  • TalkLock (should not appear since it is a demon and not a real application, I have not tried adding and clicking on it if)
  • net_rim_qm_peer (Blackberry Messenger)

  Other applications I have installed and which can not be selected :

  • Open the keyboard (standard)
  • VLingo
  • Opera Mini (4.2 for J2ME devices)
  • TyperSpeed
  • BerryStore (beta)
  • YouTube
  • Google Maps
  • Google Mail
  • BOLT (beta)
  • Memory cleaner
  • BrickBreaker
  • Word Mole
  • Tiltris

  Pros :

  • It is an application very well for common applications & access
  • You can assign it to a side convenience key
  • You can change the order of items in the list
  • cheap

  Disadvantages : all applications installed on the device can not be selected.

  Final thoughts :

  • I would have preferred to be able to open the keyboard and VLingo. Because of two, I can't use the application until I used to manipulate the storm differently.
  • I hope that there will be updates that I'll be able to download without paying a second time.

• BlackBerry Storm Smartphone Versions and Java Support

  Hi all

  According to the information on the Web on Blackberry storm, they only have one 9530 version. Searching on the forums I could see some people talking about 9500 also, see info here. Now we only have one version now? Please correct my understanding.

  According to the information I have the Blackberry storm is released with Vodafone and Verizon. Vodafone is based GSM and Verizon CDMA based. So I guess that the storm supports both GSM and CDMA.

  It may be a silly question but still I ask. As devices based CDMA based generally Brew, I had a doubt, that where we have two versions of the storm, both supported by Java. As we develop applications using JDE4.7 will work on both versions.

  Please correct my understanding and provide information.

  Best regards

  Sandeep

  Hello

  the storm has two features: 9500 and 9530.
  9530 = 9500 + CDMA

  I use now a 9530 in France, where there is no CDMA. It is then exactly as if I had a 9500.

  Modern BlackBerry devices (with trackball or a touch screen) have an operating system that is made up of Java (and), as well as applications can be developed in Java for BlackBerry. You can find valuable information by clicking on the "DEVELOPERS" link at the top of this page.

  Java applets are not supported by the browser.

  Be careful which JDK you are using for your development.

• My Blackberry Storm Smartphones BlackBerry now has to be replaced 3 times. ...

  My Blackberry Storm now has to be replaced 3 times. I would like to re - download my apps that I bought at my new but it says that I have exceeded the pins.

  Hello!

  Your request should be sent as follows. Go to this address:

  https://www.BlackBerry.com/CSOHelp/index.do?ft=generic

  and complete the form. Use, in the "Please select a component:"on the ground, AppWorld billing/payment selection. " Don't forget to also include the reason why you have exceeded your maximum eligible PIN associations to AppWorld (for example, several RMA, warranty replacement, etc..).

  If this does not work, then please come back on these forums (http://supportforums.blackberry.com/rim/) and create an account so that we can provide direct assistance.

  See you soon!

• BlackBerry Passport Passport does not ring

  I used the 'meeting' mode and all future calls went to voicemail without ringing. I was told to do a security wipe and back to factory settings, which I did.

  now the phone rings, sometimes. I had the phone sitting in front of me, it does not ring and goes directly to voicemail. I don't know, but it seems if I type a message or by using another application, then the phone doesn't ring and goes directly to voicemail.

  This should not be the case. suggestions?

  I would like to know if this KB help!

  KB36391 not able to receive calls or text messages from numbers not stored in a contact in t...

• BlackBerry 8330 Smartphones do not push my GMAILS on the phone? something is wrong - please help - I've tried everything!

  PROBLEM: My 8330 don't push my gmails on the phone. I get messages from 1 of 4 pushed towards the phone. I have re-sent service books, I deleted and added gmail to my bb (thru BIS). I deleted the gmail off my outloook as well from my PC.

  I downloaded GMAIL to Google blckberry and that works, but I like my gmail to combine in my Inbox.

  I need a blackberry on this expert help.

  Support VERIZON was not able to solve this problem.

  In ADDITION the filter of gmail for duplicate messages does not work on my blackberry, which means that the messages I send on gmail.com or my BB back immediately as duplicates.

  I got 10 blackberry so I am not novice, Please HELP!

  It's so frustrating!

  Thank you in advance!

  Helfy

  I'll try what you did... entirely delete the account of the BIS Gmail account.

  - Then on your BB, Options > Advanced > Service books. Remove ALL instances of your Gmail email account there.

  -With the BlackBerry device powered time, remove the battery a few seconds and then reinsert the battery to restart.

  -Then add the Gmail account to your configuration of BIS. And click on send Service directories while you're there.

  HOWEVER, I would do nothing of this earlier, as there are currently this morning a RIM BIS account integration power outage, or downtime. Wait a few hours until that which is cleared up.

  http://www.BlackBerryForums.com/network-outages-powered-dataoutages-com/161236-rim-bis-account-Integ...

• BlackBerry Storm Smartphone Internet browser issues

  I use a Blackberry Storm with a Verizon data plan.

  My phone is able to connect to my email server and works very well in this regard.  I can also use the Opera browser to browse the internet without fail.

  Problems arise whenever I try to navigate with the default browser.  If I click on a bookmark saved on my home page, and then I am able to navigate successfully to the bookmark url.  However, I can never establish a connection every time I enter a url on my own, or do a google/wikipedia search, etc...

  So, basically, I can't navigate with my default blackberry internet browser.

  I already tried this troubleshooting:

  historic compensation and cache, doing resets from phone, deactivation and reactivation of the RF connection... still nothing is helping.

  Without leaving the browser, I can still click on a bookmark and the internet works, however, whenever I enter a url or a search on the home page item, the browser fails and gives me the following message is displayed:

  "A communication failure has occurred with the chosen Mobile Data Service.  The server may be busy, please try again later.  If the problem persists, contact your administrator.

  Any help would be GREATLY appreciated!

  It's easy: in the options of the browser, set the default browser as "Internet browser" instead of "Blackberry Browser".

• BlackBerry Storm Smartphone keyboard does not

  So here's my problem: my keypad does not work. When I push a number nothing happens. The works of 0 and when I hold down the 1 goes to voicemail. When he goes to voicemail, however, where the numbers should be there are letters. If I have someone in my contacts, I can call but I can't dial their number. Everything else on the phone works. Email, SMS and browser all work to them. It is only the most basic function that will not work. I called Verizon and they helped me to restore and then an update, but that did not help. I went to the Verizon store and they said that all they can do is a clean cloth and restoration, the same thing I did over the phone. I then took it to Cell Phone Repair (CPR). They said that they have never seen him. And if they have ever seen, then it must be really screwed. Help, please!

  Hello

  I assume that you have already performed a traction battery without effect, correct? If this is the case, then I'll recommend a more radical action.

  First of all, start by saving the information on the device using the BlackBerry Desktop Software and then disconnect your phone from your computer. Then, download and install the operating system on your computer from here: http://vzw.smithmicro.com/blackberry/download.aspx.

  Once you have your operating system installed on your computer, download and install a program called BBSAK from http://bbsak.org. After installing the program, plug your phone and open BBSAK. When you are prompted, type your BlackBerry password (if you do not have a password, just press ok). The PIN of your BlackBerry should then display to BBSAK. At this point, click Wipe Device. This will delete all data and the operating system of your phone and must leave an error 507 on your phone. Then, click Load OS. Now, this will open the file from the BlackBerry charger that allows you to reload the OS of your storm. Just follow the steps and then once your storm has restarted, you can open the BlackBerry Desktop Software, and restore your data. If you want to be really sure, just do a selective restore of the info that you need (messages, contacts, calendar, etc.). That you will protect, just in case the problem is in part due to a bad database.

  You should now be back running. If not, let me know, but if it's a software related issue, this should solve the problem.  As a final note, this will remove also all your third party apps, you'll then need to re-download those.  If you can, however, delay on that until you know for some that the problem has disappeared.

• Smartphone blackBerry storm works do not at all

  Hi my Storm after 4 weeks of work very well (loved) now is completely dead. I need to return it, but can not find the details of the guarantee. Where can I find a replacement?

  I have searched all over the site, but cannot find it anywhere.

  Thank you very much

  Tony

  What you describe seems something like a battery empty.  Have you tried Plug and let him stay connected to a wall outlet for 12 to 15 hours?

  Did you try a battery pull?