BlackBerry App may make payments of world Blackberry

For the last 4 days, I have not be able to make payments from world of Blackberry. I made several purchases with the card on the file before.  I have the following error:

"This purchase cannot be completed.  Please select a different payment method. (AW10000c) »

(1) I changed my AMEX visa.

"This purchase cannot be completed.  Please select a different payment method. (AW10000c) »

(2) I made a purchase later in the day with the two cards to see if they are active.  They are.

(3) I talked to VISA and AMEX to see if there were any blocks. There are not.

(4) I've changed back to VISA.

"This purchase cannot be completed.  Please select a different payment method. (AW10000c) »

(5) T-Mobile does not offer carrier billing.

(6) I don't have PayPal

(7) two different cards, both can make purchases everywhere else.  Two card providers mean that cards are very good.  This seems to be a problem with Blackberry World.

Phone: Z10 (STL100-3)

OS: 10.2.1.2156

Carrier: T-Mobile

Please inform on what needs to be done next.

IT. JSM RESOLVED.

I called my provider (T-Mobile), which opened a ticket with the official support of Blackberry.  Level 1 technicians were unable to resolve the problem and back to Blackberry level 2.  I had to provide some information, account #, the last 4 digits of CC, billing address, etc., but after some time (a few days), that the level 2 technicians were able to discover the problem and 'unlock' my account. Boo - yah! Told me that BB world had auto-bloqué my account to try to prevent fraud (even though we didn't know the reason that BB world suspicions of fraud). Despite everything, they unlocked it and I can make payments and successfully buy apps through BB new world.

Someone else who has this problem, you need to open a ticket with the official support of Blackberry. This isn't a problem with your credit card or to the version of the software.  It occurs somewhere in the depths of the internal systems of blackberry and cannot be solved by anyone but the official Blackberry support.

No thanks for the non-aide of the so-called 'technical assistance' community who have steadfastly refused to acknowledge the problem or even an attempt to provide a unique solution.

I hope that this resolution will help others.

Tags: BlackBerry Smartphones

Similar Questions

  • I lose my apps apple makes such as numbers, pages, imovie, garageband etc after restoring backup from my iphone recently brought 6 s

    I lose my apps apple makes such as numbers, pages, imovie, garageband etc after restoring backup from my iphone recently brought 6 s why? I just brought a new phone and restore from backup, but after the restoration of my new devices I don't see it.and I pick up on the app store and its application to pay... its happened... there please help me anyone... Thanks in advance

    new phone iphone 6s 128 GB

    iOS 9.2.3

    Are you logged in using the same as before Apple ID? Under the "iTunes and App Store", you can check in the settings menu.

  • that either the app can make me drawing on a photo with a pen?

    that either the app can make me drawing on a photo with the stylus? I tried with Picsay Pro, but I couldn't find the pen function. Are there any suggestions?

    If you have installed Evernote you can also send your project to Evernote and possibly save with this app.

  • Y at - it an app to make it work like Windows 7.

    Original title: Windows 8 sucks!

    Windows 8 sucks! Is there an APP to make it work as Win 7? This version might be great for the touch screen. I just bought a new computer and wish I could take back!

    I slept with Windows 8 for two weeks and in a moment of clarity installed a Linux OS (Ubuntu, for example) who erasing Windows 8

    Bye Microsoft!

  • BlackBerry Smartphones Internet works do not, email + apps to make

    Hi, I was wondering if you could help,

    I'm on the Curve 8520 and when I load internet it appears normal but sticks on "Loading"... "downstairs. E-mail works very well, and my Facebook app is OK too. I was wondering if this is a common problem and how it can be solved?

    Thanks in advance

    Update: even though the phone seems to be frozen, tried a hot battery pull.  Correctly loaded browser home page.

    Jim Myers

  • Music app will make no sound

    The music on my iPhone app 6 will not make any noise. When I insert a track, it is said that he plays, but no sound. Happens if I play with nothing hooked up, or if I have a headset in, or if it is connected via the speaker or car charger. The phone always say he plays I like, but no sound comes out. This does NOT happen if I use an app like Spotify, so I know that my speakers and other audio devices are not the problem. It's incredibly frustrating. What exactly should I do to get it working again?

    Hi there 1glazeddonut,

    I understand that you encounter some problems with your application of music playing songs you want to listen to. I can help you solve this problem. First, lets start by closing the music app and restart the iPhone:

    Force an application to close on your iPhone, iPad or iPod touch - Apple Support

    Restart your iPhone, iPad or iPod touch - Apple Support

    Let us know how the behavior changes after you complete these steps. Thank you for coming to Apple Support communities.

    See you soon.

  • Description and screenshots of my two apps are missing from the world of the BB app on Z10

    I have two applications: X Lite and Pro X-Phone phone. I can find in the world of BB on Z10, but the description and screenshots of both applications are missing in app details screen. I tried on other Z10 and it's the same. However, everything is ok in the web world of BB on my PC.

    Nobody knows the reason or the place where the problem?

    Thank you.

    This is a known issue, we all see that if we have a specific application installed.

    I forgot if they said it is already solved in the next version, but it is without a doubt on their list of priorities.

  • How to make payments

    I can't find this info anywhere, is possible to refund a payment for an app? What is the procedure?

    There is no refund button (as in the Mobihand Portal)

    When someone asks for a refund I advise to write to this mail
    [email protected]
    It seems to help

    Of course, you can send the refund to your own PayPal account money

  • Best app to make a custom template for the versatile tables?

    I'm new as a result of creative and wonder what the best app is to make a custom template to view and edit tables such as Budgets and the Phases of the project for my clients in new design. Most of the models I find online are dull spreadsheets.

    I want to:

    • create my own templates with my own brand image
    • Edit and adjust the information in the tables for the Phases and budget proposals.
      • import data from spreadsheets or directly enter custom data
    • export to PDF or JPG for quick sharing

    It is better to make of spreadsheets and import them into my models? If so what is the most compatible adobe for this software? I take courses at Lynda.com and would like to know where to focus my hours of learning.

    I appreciate any help!

    Thank you

    Gabe

    If you want to make a spreadsheet, you must use the spreadsheet software as ms excellent.  Adobe does not have the spreadsheet software.

    and you could google that if you want something free or other choices.

  • Create clouds app may work for specific users, not all users. When connecting?

    I use at home (plan of photography) creative cloud on two computers.  The other members of the family do not use or want Photoshop or Lightroom, so when the CreativeCloud app opens when logging - this is not wanted.  As a developer of many years, I know it's * possible * to change the registry, as well as a specific user is running CreativeCloud (on Windows help - HKCU /... instead of HKLM registry key /...).

    I searched the communities Adobe and google the net for other people the same question - how to attach CreativeCloud to a specific user (or users) instead of all users...  Nothing.  "I even started to decide where I should spend HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\"Adobe Creative Cloud'=' \"C:\\Program Files (x 86) \\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" - showwindow = false - onOSstartup = true '.

    The problem is that I have to re - hack this whenever the CreativeCloud application is updated (and could end up with two copies running, its slow enough already, thanks) when the updater/Installer rewritten the original key.

    Adobe may take the specific needs of users into account?  A computer can be used by several people and want all the same applications.  Irritate everything except a user application design is not good.

    Thank you

    Simon, you can try to update creative cloud to the latest version and check if cela helpsp.

    1. remove the cloud creative app.

    Using creative cloud | Uninstall the creative cloud desktop application

    https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

    2. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  • How can I make payment?

    Y at - it any option 'pay now' to Adobe ID?

    Our last payment was failure. Now, there is enough money on the credit card, and I would like to make if possible.

    If there is no option, what will be the deemed payment next time?

    Thank you!

    Arkon, update the payment details please contact customer service

  • Yet asked for a serial number in DPS from app Builder, make me Member creative cloud. Why?

    Hello, I'm always wondering a serial number in DPS app Builder, even if I have a subscription to creative cloud. I already reinstalled generator app DPS, with no result. I always get the prompt to be activated with a serial number. I should mention that I have two memberships creative cloud, one for home and one for work. I know this might cause problems.

    I already have here: http://helpx.Adobe.com/Digital-Publishing-Suite/KB/DPS-CCM-users-get-activate.html

    Thanks, I really need help.

    @ jurecka: you must contact technical support of DPS/InDesign to start a technical matter. You should also try and re-install Panel Builder Folio and Viewer Builder (even once after having re-installed FB). Make sure you restart your mac after installation and before use. In case you were unable to reach technical support, send me your contact information including your Adobe with CC subscription via private Message ID.

  • Firefox asking me permission open browser to change my pc by allowing the app to make changes. Past the last 2 days.

    The last 2 days, when I open my firefox browser a pop up appears asking permission to an application of firefox to make changes to my computer. I've never seen a fire Fox app front.

    Should say that until 2 weeks ago, firefox has been my default browser, and then has a crash of windows. Since then, I use but not him have not set by default. Too complicated & too worried, it could happen again. This would be part of the problem?

    I have no objection to the application, but want to make sure that it is safe, please?

    Thank you.

    A possible cause of this message, it is that Firefox is configured to run as administrator.

    Make sure that Firefox is not set to run as administrator.

    Right click on the desktop Firefox shortcut and choose "Properties".

    Make sure that all items are disabled in the tab "Compatibility" in the Properties window.

    • Privilege level: "Run this program as Administrator" should not be selected
    • "Run this program in compatibility mode for:" must not be selected
  • Unable to make payments, open google site etc. due to sec_error_bad_signature

    Error:
    The secure connection failed

    An error occurred during a connection to www.google.co.in. The peer certificate has an invalid signature. (Error code: sec_error_bad_signature)

       The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
       Please contact the website owners to inform them of this problem.
    

    When I try to navigate to the payment page of bookmyshow etc. This error

    Hi, in case, you're an avast user please disable https scaning in avast:

    1. Open the Avast dashboard on an affected system.
    2. Select settings in the left side menu.
    3. Adopt a Protection Active.
    4. Click on customize next to the Web Shield.
    5. Uncheck the option "Enable HTTPS analysis", and then click ok.

    http://www.gHacks.NET/2014/10/31/avasts-HTTPS-scanning-interferes-with-Firefox-and-other-programs/

  • App note make random text in links

    Random text (spontaneously) turned into links (see screenshot) in the Notes application.

    More info

    1. Sometimes I remove links (individually), but the other links will reappear later.
    2. Some good links (for example, turning a url into a link, turning a date into a link, etc.).
    3. Links that don't make sense: they do not match the text that has been converted into a link. The link usually refers to a place related to something 10-30 lines above or below. For example, "cient and impulsive Determinants of human B' links to the site for"cognitive style analytical, not delusional ideation, predicted during a special study of large pearls of data collection"(which appears 27 lines under this link).

    How I use Notes

    I write and paste (unformatted) text in the application Notes on Mac and iOS.

    Synchronize notes between my iPhone and a Macbook Air.

    Other info

    10.11.5 OSX

    iOS 9.3.2

    Any guidance or insight will be appreciated!

    When you paste it from?

    My suspicion is that you are probably not paste plain text.

    Try to select some of the text, copy, paste into a plain text (like BBEdit, TextWrangler or Smultron) application; then copy from there (that's this only plain text in the Clipboard, no formatted text) and paste it into a new note.

    Do you still see links arise?

Maybe you are looking for

  • Slow Internet - mid-2010 MacBook Pro w / El Capitan

    So I have a MacBook Pro 15 mid-2010 "running OS X El Capitan." A week ago my internet started running very slowly, until the point where it's impacting on my ability to get the work done. The speed seems to be the same if I'm at work or at home and i

  • Problems scanner HP F335

    I'm having far too much wrong with what has always been a simple process.  I can no longer scan documents and old photos on my F335. Every time I try, I get scolded and told that the scan.msi file does not exist and I need to continue.  Can someone t

  • Satellite A100-192 card mother Question

    Hi, I need your help to indciate what is the motherboard model number for the below: Satellite A100-192Part number: PSAA9E-01Y01QARSeries # 56817119 G Appreciate your feeback. Kind regardsHMI

  • Cannot connect to my admin account!

    Windows Vista SP1 - after you install the update for IE8 (KB976749), I'm able to access my admin account ("service user profile Service does not have the logon - user profile cannot be loaded")!  How can I solve this problem and the newspaper on my a

  • Cannot install SP1 - repair service cannot start your computer

    original title: try to install Norton 2012 I can't install Norton 2012. It says I need service pack 1, when configuring her repair service cannot start your computer and then installs nothing