BlackBerry Classic error - cannot access media library

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  18 months and it seems that it is still a problem. English but living in the Japan. The system is Windows Pro 8.1 but before the Pack of Media Centre has been delivered. Cannot add media library because I can't go beyond page billing address. How backward you can get. Must be one of the only companies left in the world that does not support international purchases.

  Hi stephanie,.

  I have good news.

  My Japanese colleague bought the upgrade for me with his credit card. Now, I installed Media Center.

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  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

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