BlackBerry Curve 9300 Smartphone - "call failed".

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• BlackBerry Curve 9300 Smartphone update

  Your carrier: Airtel

  Model information and the version of the OS (go to settings, then Options, then): v6.0.0.706

  Can someone please tell me who is the latest OS for curve 9300 3 and how do I put to it with step by step instructions. I am new to Blackberry Upgradation and all.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Find out who is the 'last' is difficult, however. Each carrier controls the release of the OS to their customers, but some carriers do they not release what they receive from BB. Yes, 'later' is a matter of company by company, not a universal.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Curve 9300 Smartphone disconnects from the network - no BBM, email etc. - send or receive

  My Curve 9300 worked very well during the past year, and all of a sudden the phone seems to disconnect from the network without code error etc. Accordingly, no calls or output can be made / received, emails and BBM surveys the same question. All indications are that the service is running. The SW is version 6 and apparently is up-to-date. Any suggestions?

  peterle8295 wrote:

  My Curve 9300 worked very well during the past year, and all of a sudden the phone seems to disconnect from the network without code error etc. Accordingly, no calls or output can be made / received, emails and BBM surveys the same question. All indications are that the service is running. The SW is version 6 and apparently is up-to-date. Any suggestions?

  Hello guys

  Welcome to the community

  Sorry to hear about these issues. Please, try to contact your carrier and check your Blackberry data Plan.

  Ron

• BlackBerry Curve 9300 Smartphone won't be using the wifi service

  So I'm not the first person to have this problem.  I've been trawling the web looking for solutions, but nobody seems to have any.

  The problem is that my Curve 9300 won't use wireless instead of data network services.  I can connect to wifi fine networks.  The phone searches for networks, connects, puts a little icon on the home screen saying that it is connected to a wifi network.  It lists the name of the network to the top.  Everything is great, except that when you actually use the internet, the phone connects to your data instead of wifi services and you get charged data consumption.

  If you disable network services to try to force the phone to connect to the wifi instead, you get the error message:

  "You are not currently in an area that can handle the communication of data.  Therefore, the browser can't retrieve all of the web pages.  Please try again when you are in a different location, or contact your service provider if the problem persists. »

  To confirm:

  My Data Services are on.

  My APN settings are disabled.

  In Advanced Options, my default browser Configuration is set to Hotspot browser.

  In General Properties, the default browser is Hotspot browser.

  In the Configuration of the browser, the browser is configured to AT & T Mobile Web.  I tried to change it to Hotspot browser but I save the changes and exit the screen, then when I go back to check, it's at AT & T.  It's not save the changes to make the default Hotspot.

  I did a battery pull to see if that would help and after restarting it allowed me to keep the Hotspot as the default configuration but it would not connect if the mobile service has been disabled.  He is now back himself to AT & T and still does not work.

  I read the thread on the forum "BOLD", but for all the people complaining having the same problem, there is still no solution.  I really want a resolution to this because I do a lot of travel and my card sim may not always connect to a local network.  I want to be able to go to a local coffee shop and be able to connect, even if I don't have telephone service in a foreign airport.  I don't understand what is the point of having wifi on a phone if you can't use it.

  OS 6 is available for BlackBerry 9300, please connect to www.blackberry.com and download the latest software from the support section device, install it on your PC and then connect a device with PC by using the USB cable and check for update of the device.

• BlackBerry Curve 9300 Smartphones mail

  Hello. I installed the new software for the Curve 9300. When I go into the configuration page to configure my email, it allows me to select the email icon. When I go to the mail icon in the main menu, it says "no message services configured. You will be redirected to the Setup Wizard to install your e-mail account '.' When I click ok, it opens a blank message template. Can anyone help? Thank you

  Using your browser, go to mobile.blackberry.com

  Scroll to the bottom to Communications, and then to the Email.

  Select your type of e-mail that you want to configure and set up there.

• BlackBerry Curve 9300 Smartphone does not start. Stucks at the splash screen

  Hello

  I have a brand new Curve 9300, and within a week he is a. I updated its OS to version 6, and it worked perfectly.

  When I tried to configure my email, he asked automatically updated with the installation of my e-mail service provider software. I chose just ok. I received three warning messages, which I don't know exactly but it was something may not work correctly (with respect to the difference in version). I just kept facility, and he asked to reset.

  When I restarted the laptop, it goot stuck to the start screen. Then nothing! The thin status bar below fills BlackBerry logo until either full, nothing happens. When I wait more long (a few minutes), I get a message on a white screen with a small font with "App Error 606", with an option to "RESET".

  I took out the battery and restored a few times, nothing different.

  Notes:

  • The LED does nothing, except for a single red wink when it restarts
  • The keboard seems to be sensitive. I get the Alt and shift indicators at the top right when I press on the
  • The power button does not appear to cause any response

  I appreciate your help.

  Edit: Desktop software indicates that the device is not connected, even if it is attached to the USB cable.

  Edit: The combination Alt + Shift + Delete causes the system to go to a blank white screen with this "app" error mentioned above

  You use BBSAK or JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

• BlackBerry Curve 9300 Smartphone keeps transmitting a soon exhausted battery data

  I'm running a Curve 9300 that I sync with both my desktop PC on Lotus Notes and my PC at home on Outlook 2010.

  When data transmission is enabled, I can see on-screen units continues to go to trasmit/reception and become quite meaningless. Battery turns off quickly.

  I can use it as a phone plin keeping disabled data transmission.

  Can anyone help?

  Thank you!

  Let me you a friend to watch it.

  I would suggest first off backup and wipe the unit with a cloth of security and get then added to the BES.

• Locked blackBerry Curve 9300 smartphones?

  Here's the situation

  My sister has traded his watch a BB 9300 curve (nothing else came with it outside of a sleeve)

  His friend told me that she got from her boyfriend, but she didn't need because she already has a.

  My sister gives me and ask me to make it work, it can get data signals, but when you try to call someone or send a text it fails immediately.

  Turns out it was stolen

  What can I do them to me or my sister as his so-called "friend" doesn't want to cooperate, but still has the ego to admit she lied and confirmed that the aircraft had flown.

  Thank you for your time

  Hello and welcome to the community!

  What can you do? Well, you could start by pointing out this 'friend' to the police.

  Good luck!

• BlackBerry Curve 9300 Smartphone

  today is my second day with my new curve. I'm sychronisé with the USB cable but when I connect to my laptop, it never completely - connect it just repeat myself 'connection '. Is there something I can do to put an end to the eternal loop?

  Restart the PC and the BlackBerry, and then try again.

  With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

• BlackBerry Curve 9300 Smartphone cannot detect Vodafone 3 G - ideas?

  Full Story! : phone had a new trackpad fitted under warranty, while the SIM vodafone away was used in an old 2G phone for calls and texts. Now he's back with a new trackpad, the phone detects no Vodafone (United Kingdom) 3G which means BBM/email only come in at home when connected via WiFi more the loss of all of the other 3G functions out of WiFi range. Vodafone customer service tell me everything to an end is working properly so the phone must be in fault, but when you put the phone in manual search mode it detects not the T mobile networks and '3' 3 G, makes me suspect that the problem may reside with Vodafone. I would appreciate suggestions for this problem.

  Thank you very much.

  Hi hampy,.

  Welcome to the BB community...

  problem is with vodafone or your BB... normally, if your sim is 3G enabled so it makes no difference to the 3G connection if your use of this sim card in a handset that is 2G activated a few days...

  best way is to put the sim card in a 3 active combined G and see if you can connect to the 3G network... If you can, then the problem is with your BB handset, if not with vodafone... once u are the cause of your problem, continue accordingly...

• Locked blackBerry Curve 9300 Smartphone

  Hello.  I do not block my phone.  I picked up this afternoon and the phone is locked and the background image is different.  No one touched and I don't know what happened.  This happened to someone else?  I tried to take out the battery, allowing to rest for a while and put the battery back in.... and thus leaving him for a period of time see if it would reset.  No luck.

  Any help would be appreciated.

  Thanks for the reply.  It turns out that one of the members of my family thought they were being funny and locked the phone.  Everything is good.

• Smartphones blackBerry curve 9300 internet browser does not properly

  IV had my phone for a little over a month and since iv had the phone internet browser did not work properly. I have a blackberry curve 9300. If I take my phone it will work perfectly fine but then after less than and hour, it won't let me open a tab, it will say loading but then close. Can someone help me, so fast!

  Hello jhurford,

  Welcome to the forums.

  Looks like you may have a problem with the database of service book. Try to clear your service book database, and then return Service directories and test again.

  How to clear data from the BlackBerry Smartphone user
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10167

  How to send service directories using the configuration of messaging on the BlackBerry smartphone application
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15402

  I hope this helps. Nice day.

• Password blackBerry Smartphones required to unlock Blackberry Curve 9300

  Hello

  One word: HELP! This is so the case... a friend gave me a Blackberry Curve 9300 to use (cause it not to use) cause my old phone went kaput. in any case, I turned it on and I see a written screen KOODOO mobile (a telephone to the Canada company) and then immediately a screen saying "DEVICE is locked". When I choose to open it says "Enter password" and I can't get past this screen for something else. My friend doesn't remember the password. He had introduced FIDO sim card so I'm thinking that the phone is unlocked... I have a FIDO sim card also. Can someone help me understand this? What I have to go to the KOODOO store and ask them to unlock or to anyone who makes the unlocking the phones? Or can someone here help me? Thank you

  Hello and welcome to the community!

  BBs are very secure - only the password created by the user can unlock the BB. There is no password 'master' or 'ignore' to do so... only the password created by the user can do.

  But, you can maybe in luck still... refer:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  No not the password the maximum time will initiate a WIPE on the device, which is part of these important instructions. But other measures in these instructions are also important to... by the seller and the buyer. Not well fill ALL risks instructions making the BB not fully usable by the buyer (you).

  Good luck!

• Missing language of blackBerry Smartphones entries on the Blackberry Curve 9300

  Hello

  I lived a few problems with my Blackberry Curve 9300 (very slow and low application memory, etc.) and so I decided to restore the factory settings. After that, I restored my backup file but when I finished the configuration and tried to change the input language, the Portuguese file was missing (I only have English and English WE available).

  I have instaled the firware once tried to restore a backup completed yet another, but nothing has worked so far.

  You have any other suggestions? I am really annoyed at this...

  Thank you very much

  Vanessa

  Hello

  From your post, I can't say whether you have followed all the necessary procedures. Therefore, you might need, some, or none of this...

  Language support on a BB is a combination of:

  1. Installation on your BB, a bundle of BONES which includes the language of your choice
  2. Including, in this installation, the language you want (two locations, I recall)
  3. Activation, on the BB, the language of your choice

  So, please, start here... it's how you choose the package operating system appropriate for your needs:

  • KB05305 Location of support for BlackBerry smartphones

  Then choose your package via this Portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Then, from a PC, you can install any compatible OS package (for example, for your BB model number) to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Don't forget ICT the boxes on the screen to select components to install, ALL those relating to the language of your choice

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones BlackBerry Curve 9300 problem

  Hello, I own a BlackBerry Curve 9300 with OS 6. Everything worked very well with the device, no problem at all, but suddenly a few days ago my camera got off while the battery was still 80% charged, when I plugged in the charger, something strange happened. An on-screen indicator showed that the battery has but actually get the battery is not getting charged at all. I tried to change the battery, I even tried to change the charger but no luck. Need help!

  Thanks for the additional info. I had a similar problem with my 9300, I first noticed when the charger/usb cord has been connected to the phone there was the game in mind. When I plugged in the laptop connection would constantly go in and out. After closer inspection, remove the case, I noticed a couple of tiny pins that attach to the female usb port / phone card were corroded making little or no contact. He broke finally all together and cost £25 to fix.

  To eliminate or confirm this as your problem, before you take your BB out there are a few things you could try.

  (1) connect it to a laptop or PC via a usb port. Through your control panel (on PC) to a value of 2 different alert sounds, 1 to connect a device and 1 to disconnect a device to the computer and see if it is down on its own.

  (2) If you have one, use a universal plug in battery charger. Remove the battery and charge it regardless of your BB. When / if she perceives a pop back in and see what that charge there.

  Good luck