BlackBerry Desktop Manager exits with error when cradled with BB Bold Smartphones

Similar Questions

• BlackBerry Desktop Manager incompatible with BT stack?

  I was wondering if last battery installation of BT from Toshiba on a laptop Dell Latitude running stack version 4.00.22 (D) will solve a problem that I found with Blackberry Desktop Manager (6.0) - this Signals that my computer does not support the feature of BT.

  I've read elsewhere that the solution is to replace the battery from Toshiba with the Microsoft drivers, but in doing so, I will lose the other aspects of the BT feature that work well today (such as the audio as connections one headset Skype).
  Update stack of 4.x to 7.x will make a difference? Appreciate any feedback - thank you!

  If you are using the model of Toshiba laptop not for each manufacturer of portable touch software upgrade. Hey should provide updates.
  Toshiba BT stack can be used on laptops Toshiba-no, but you need a valid license.

  Have you contacted the manufacturer of your laptop?

  BTW: you can try to install the latest version and test.

• BlackBerry Desktop 4.5 with Curve 8330 smartphones - depends on the sync Config

  Hello

  When I try to change the configuration of the synchronization options, I get a screen "Select Device Application" ad calendar, Notepad, etc. and when I double-click on any one of them the DM freezes and does not return. The button "Advanced...". "works very well.

  Someone at - he seen this before? Suggestions? I; ve tried rebotting, reconnected, reinstall DM...?

  Thank you very much

  ~ Lance

  Hello

  I think you should post your question on the set of "Blackberry Desktop Software". The current Board's questions for the device of the curve. You can get there by going to the home page of this forum or by clicking here:

  http://supportforums.BlackBerry.com/Rim/Board?Board.ID=BlackBerryDesktopSoftware

• Smartphones from blackBerry Desktop Manager does not recognize that the "BOLD" is connected

  I loaded the Software Desktop including Desktop Manager v4.7.  When I connect my "BOLD" via the USB port of my PC, the PC recognizes the new hardware and identifies it as a Blackberry Smartphone.  But when I launch Desktop Manager, it does not recognize the "BOLD", and at the bottom left of the window shows "Connected Device (PIN): No."

  Can someone help, please?

  Thank you, but the problem was solved when I used a different USB port on my PC.

• Turn off Smartphones blackBerry Desktop Manager Auto Start

  I see no option to disable the auto start the Desktop Manager and it's not all identifiable references to it in the title of the Windows services.  It really slows my computer connection time.  How can I turn off auto-start?

  Hello!

  Here's a knockout who discusses:

  • KB14346 BlackBerry Desktop Manager from start automatically when the computer starts

  Worst case, you will need to uninstall and reinstall, but do not check this box during installation.

  Good luck and let us know!

• Try to update Java, Adobe Reader and now RIM Blackberry Desktop Manager, Error 1606 could not access network location.

  I got this error for a few months. Initially, I came across it trying to update Java, Adobe Reader and now RIM Blackberry Desktop Manager.

  The specific error is "Error 1606 could access the network location:.", with the colon and the dot at the end. Therefore, it is difficult to know exactly what registry entry, it's.

  I tried to change various registry keys and using a number of files of Microsoft "Fix it for me", but the error remains.

  Can someone help me please identify the location of the network that weird symbols ":." to refer and possible to put an end to this problem once and for all?
  I'd be happy to re - try fix if proposed as a possible solution.

  Thanks in advance.

  Hello

  1. What microsoft fix it did you try?
  2. don't you make changes on the computer before the show?

  This problem occurs because there is incorrect entries in the Shell folder of the user who is logged on to Microsoft Windows. When Windows Installer goes to the sale of Shell folder of the user who is logged on to the computer, Windows Installer cannot locate the correct entry.

  The steps to correct this problem involve editing the Windows registry.

  WARNING: this method contains steps that tell you how to modify the registry. However, serious problems can occur if you change the
  Register incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it.
  Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link:
  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry
  a. Click Start and typeregedit in the search box start and press to enter.
  b. find the following registry key:
  HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell dossiers\
  c. remove the entries that show the path that is listed in the error message.

  You can also consult the steps in knowledge base article provided assistance:
  http://support.Microsoft.com/kb/886549

• Application error program compatibility Blackberry Desktop Manager

  I tried several times to download and run the desktop for blackberry, but after the Download Manager, it refuses to start. It displays an error message saying that it is not a valid win32 application... I need an urgent solution to this problem, because it is really frustrating. Thank you.

  Hi Said,

  What version of the BlackBerry Desktop Manager software you are trying to install?

  I suggest to install the latest version of the software from the following link and check.

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&DL=A2C0D61EB187AB3AFD247A852FAD3647

  First check if the id of the system meets the minimum requirements to install the application.

  http://in.BlackBerry.com/software/desktop/desktop-PC/system-requirements.html

  If it meets the requirements of the system, then follow these methods one after the other and check.

  Method 1:

  You can try to install the application in the State of clean boot and check.

  Clean boot: To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to perform a clean boot for a problem in Windows 8, Windows 7, or Windows Vista

  http://support.Microsoft.com/kb/929135

  Note: Please refer to the section: How to reset the computer to start as usual after a clean boot troubleshooting section of Kb to start the computer to a normal startup after you fix the problem

  Reference:

  http://social.technet.Microsoft.com/forums/Windows/en-us/5c2d961c-ad57-452D-B031-382639eecf93/BlackBerry-Desktop-Manager-not-OK-with-7

  Method 2:

  I would suggest to run clean and check disk. Here is the link that explains how.

  Delete files using disk cleanup

  http://Windows.Microsoft.com/en-us/Windows/delete-files-using-disk-cleanup#delete-files-using-disk-cleanup=Windows-7

   

  Reference:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/BlackBerry-Desktop-Manager-download-quot-not-valid-Win32/TD-p/176798

   

  Method 3:

  I suggest to refer to the article and follow the steps.

  Internal error 2738. Could not access VBscript appears when you install BlackBerry Desktop Manager

  http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=811178AF3EAC67C9047F96E84E18C9D7?externalId=KB03490&sliceId=1&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl

  Note: this also applies to Windows 7.

   

   

  Reference:

  http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/BlackBerry-Desktop-error-not-a-valid-Win32-application-help/TD-p/1004265

  http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/BlackBerry-Desktop-Manager-is-not-installing/TD-p/1833581

  Let us know if you have other questions related to the issue. We would be happy to help you.

• Smartphones from blackBerry Desktop Manager: error needs to close

  Hi all

  I prowled around and tried to solve this problem, now I ask for assistance at the feet of the masters...

  Simply, Blackberry Desktop Manager has worked well because original install last November.  Recently, I get the popup "BlackBerry Desktop Manager has encountered a problem and needs to close."  Digging for information, it says "AppName: AppVer desktopmgr.exe: 5.0.0.11 ModName: mshtml.dll ModVer: 8.0.6001.18812 Offset: 00209d2c.

  BB Storm (VZW) and Windows XP desktop PC.

  Clarification - the Office Manager will remain until the BB is connected.  The PIN number is displayed when connecting via USB.  In 5-10 seconds the error box appears and the program stops.  If the BB is connected before launching the Desktop Manager program starts, poster PIN code, then the error pops up after 5 to 10 seconds.  Tried USB ports on the front and the back of the PC.

  I followed the instructions elsewhere in the forum to uninstall the Desktop Manager and the settings from the PC, then a new download and reinstall.  No joy.

  I use outlook 2003 (pop3 mail) and BIS.  Yet once, it worked fine until recently.

  I installed on another PC Desktop Manager (identical hardware) and it works very well and allows me to save the BB, no error message.  However that the PC is not my main (with Outlook) machine that I need to synchronize.

  So - what to do now?

  Thank you very much

  Hey there sdgardne:

  Thanks a lot for the suggestions.  I followed your instructions (many markets) described in your message 1256 19/10/2009.  Unfortunately, that didn't solve the problem.

  So I started looking in the updates for Outlook 2003, and in the process, I installed Windows XP updates and has encountered a problem in Internet Explorer (I'm normally on Firefox).  Liquidation of reinstall IE8.  That clears up the conflict BB/DM - no error "needs to close" more and I can sync the BB to Outlook very well now.  Never had the updates for Outlook, which will save for another day.  Only so many times one day Microsoft...

  Be well.

• Error on blackBerry Smartphones: Blackberry Desktop Manager has stopped working

  I use Desktop Manager 4.7.0.32 with a Blackberry Bold (9000); I sync with Outlook 2007 and I am running Windows Vista 64-bit Ultimate w / SP1. Synchronization worked well for many years with previous blackberries, but the synchronization problem appeared after a year or two of use with my previous camera curve.  I replaced the curve with the bold thinking which damaged equipment could be the problem (one too many drops).

  However, the problem persists.  While it seems I can synchronize with success a way (from PC to BB), Director of office falls down to halfway through synchronization of calendar entries in a synchronization two-way, unless there has been no new entry calendar on the BB. The error is an error generated windows inidcating: Blackberry Desktop Manager has stopped working.

  I tried every solution I could find on the web, namely:

  • Uninstalling and reinstalling Desktop Manager, making sure that I run the installer as administrator.
  • My Blackberry wiping and reinstalling the operating system (I use 4.6.0.162)
  • Delete the Intellisync folder
  • Run scanpst on my Outlookpst file
  • Clear the entries of calendar on the Blackberry (temporary solution only)

  The latter is the only approach that has produced no results.  If I delete the entries on the Blackberry, the

  process synchronization adds them correctly, and the next time I run the synchronization, it works without a hitch.  As soon as I did all the entries on the BB unit however, Desktop Manager crashes again, and the only way I can make it work is to clear the entries on the Blackberry and start over.

  I'm several months and both handsets of BB has invested in this issue now.  I have a new fancy camera, but am recorded in writing of the appointments on paper when I am out of the office because I know they used to synchronize if I enter them at BB.  Type of defeated half the point of a blackberry...?

  Getting desperate here.  Help is appreciated.

  Brad

  Hello Brad!

  I had the same annoying problem that you guys have described here.
  After trough fishing a lot of post and forums I found a very surprising solution for another type of BB and a different version of the DM on XP and not Vista. Being desperate I tried and miraculously it worked!

  Start the DM BB and go - Syncronize - set - synchronisation - synchronization (button) - calendar - Advanced (button) - mapping fields (field mapping button) and I got rid of the synchronization between the flag "alarm" and the "free occupied" and the fields "invited".

  I did it and now everything works perfectly.

  I have a BB Bold, Vista Ultimate (32 bit), MSOffice 2007 (PRO) and a DMv4.7.

  I hope it will work for you also.

  Kind regards
  Steve

• Smartphones from blackBerry Desktop Manager for Mac KB19454 error message

  Hi all

  I am new to the community and would appreciate any help. I have two recent problems for which I'm looking for troubleshooting tips. The priority problem is first mentioned below.

  I just met this error message, "For help to resolve this problem, refer to KB19454 in the Knowledge Base of BlackBerry Desktop Manager" when trying to sync my Curve 8320. I use a Mac and I've not met difficulties of synchronization for downloading the new version of Desktop Manager for Mac in December/January. I was not able to download the last updated however. I saw a post initially by a user who has the same problem, but I didn't know the question, and so I am hopeful of possible suggestions for resolution.

  The other problem I have experienced recently, it's that I can't compose an SMS/MMS message. I can only answer to someone's message. When I try to send just one, by default back to the list of messages.

  Please Note: I don't have wireless on my phone. I use Blackberry Desktop Manager Version 1.0.1

  Also note that I am not able to access e-mail messages per day, but will try to return answers / inquires as quickly as possible.

  Thanks in advance for the help.

  Hi and welcome to the Forums!

  For your first question, I can't tell if you still worked through the reference KB... If not, you can find it here.

  For your second question, I'm not sure... but maybe it will help you:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• Error of Smartphones from blackBerry Desktop Manager during synchronization

  During the last week, I can no longer complete synchronization of my Blackberry "BOLD". Never used to have problems and never changed anything with the computer but now I get an error during the synchronization process and it stops.

  During the synchronization process, I get the following error "Blackberry Desktop Manager has stopped working and the program needs to close."

  I have re-installed the software Manager Office twice with no effect. I use Desktop Manager 4.7 version.

  If anyone has had this problem and have ideas to solve?

  Yes, remove the attached file and the synchronization again.

• Conflict of blackBerry Smartphones BlackBerry Desktop Manager with Sprint Smartview

  I was using BlackBerry Desktop Manager (BDM) 4.6 under Windows Vista Home Premium 64 - bit for my BlackBerry "BOLD" syncing with my contacts, calendar and tasks Outlook 2007 files. I used Verizon VZ Access Manager with a Pantech USB modem to access the Internet. No problems.

  Recently, I had to switch from Verizon to Sprint for Internet access and use now version Sprint SmartView 1.20.0016.0 with a Sierra Wireless Compass 597 EVDO Modem #2 (model #C597), assigned to Modem Port COM13. SmartView is started, it stops the BDM. If I take the BDM with SmartView running, the BDM will open. I can start the synchronization configured, but the program stops after a few seconds - not error messages. If I stop the SmartView program, the BDM is executed without incident (although it is very slow).

  I uninstalled 4.6 BDM and downloaded BDM 4.7, to try to solve this problem. Unfortunately, the BDM needs access to the Internet to put in place the initial synchronization settings and I can not always run the SmartView and the BDM.

  Does anyone have advice for me? I would like to be able to run both programs at the same time - and really NEED for initial installation. I've seen other users have reported the same issue in other forums, but have not seen all of the posted solutions. Thanks for all the proposals/solutions.

  This problem has been resolved in Sprint v2.22.0042.0.

• BlackBerry smartphone Toshiba Bluetooth Stack with BlackBerry Desktop Manager 4.7

  I have an 8830 and when I got it I was extremely frustrated more than not being able to do sync via Bluetooth.  Later, I found that Desktop Manager is not compatible with my Dell Bluetooth built-in the Toshiba Bluetooth Stack.  I could uninstall the Toshiba Stack and change an INF file to install the battery Bluetooth of MS Windows and Office Manager now works fine.

  The problem I have now is that I can't use my Bluetooth for the advanced features that supported the Toshiba stack; the most notable of the ability to pair with my Bluetooth headset for use with Skype.  Someone know if BlackBerry Desktop Manager 4.7 is now compatible with the Toshiba Bluetooth Stack or is it still not possible?  All the rumors of future compatibility?

  Mike

  The answer is no, unfortunately - 4.7 still requires to use the microsoft bluetooth stack. However, there is hope that battery bluetooth 7 windows is supposed to come with audio support and it is of course directed by microsoft. I would imagine that when it is released you will be able to use the Desktop Manager and your headset with the new battery bluetooth microsoft.

• BlackBerry Desktop Manager 6.1 smartphones does not work with Windows 7

  I am my end with the Blackberry Desktop Manager software 6.1 I have now uninstalled and reinstalled 4 times!

  Operating system is Windows 7 Pro.  Made own re - installs every time.  The onbly sucessful BB Desktop Manager was Version 5 - which in my view is no longer to download after agreeing to the update to version 6.

  Vicious ferret kindly sent some suggestions but they did not work.

  BlackBerry Curve 3 G, not very far going into the waste tray...

  Therefore, I can't synchronize or update or make full use of my phone.

  Help!

  You can see why I'm exasperated. PC is relatively new and built (software wise) from scratch - IE don't have not just download old system files.

  Bishop office just will not load. Tried various troubleshooting patches offered on the sites of RIM (pretty useless) advice.

  Have now uninstalled all BB and the restarted and downloaded Office Mgr version 5 and myself to try again syning flight.

  Even followed the suggestions on Microsoft Outlook 2010 to Outlook Connector.

• BlackBerry Smartphones how spend off the Desktop Manager to auto start when I turn on my PC?

  I have a laptop DELL Lattitude 420.

  I installed the software Blackberry "BOLD".

  Everything works fine. So far so good.

  My laptop has 2Gig RAM and it's very fast to start when it is first turned on.

  However, the start-up time is 5 minutes from now when I have to turn it on and then can start using other applications on my laptop.

  Because the "BOLD" Blackberry Desktop Manager takes so long to get into action.

  Why the BB Desktop Manager tries to turn on automatically whenever I start up the laptop?

  How can I disable my BB Desktop Manager so to start as soon as my computer is turned on?

  See my post here to find out how to disable that

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&message.ID=...