Error on blackBerry Smartphones: Blackberry Desktop Manager has stopped working
I use Desktop Manager 4.7.0.32 with a Blackberry Bold (9000); I sync with Outlook 2007 and I am running Windows Vista 64-bit Ultimate w / SP1. Synchronization worked well for many years with previous blackberries, but the synchronization problem appeared after a year or two of use with my previous camera curve. I replaced the curve with the bold thinking which damaged equipment could be the problem (one too many drops).
However, the problem persists. While it seems I can synchronize with success a way (from PC to BB), Director of office falls down to halfway through synchronization of calendar entries in a synchronization two-way, unless there has been no new entry calendar on the BB. The error is an error generated windows inidcating: Blackberry Desktop Manager has stopped working.
I tried every solution I could find on the web, namely:
- Uninstalling and reinstalling Desktop Manager, making sure that I run the installer as administrator.
- My Blackberry wiping and reinstalling the operating system (I use 4.6.0.162)
- Delete the Intellisync folder
- Run scanpst on my Outlookpst file
- Clear the entries of calendar on the Blackberry (temporary solution only)
The latter is the only approach that has produced no results. If I delete the entries on the Blackberry, the
process synchronization adds them correctly, and the next time I run the synchronization, it works without a hitch. As soon as I did all the entries on the BB unit however, Desktop Manager crashes again, and the only way I can make it work is to clear the entries on the Blackberry and start over.
I'm several months and both handsets of BB has invested in this issue now. I have a new fancy camera, but am recorded in writing of the appointments on paper when I am out of the office because I know they used to synchronize if I enter them at BB. Type of defeated half the point of a blackberry...?
Getting desperate here. Help is appreciated.
Brad
Hello Brad!
I had the same annoying problem that you guys have described here.
After trough fishing a lot of post and forums I found a very surprising solution for another type of BB and a different version of the DM on XP and not Vista. Being desperate I tried and miraculously it worked!
Start the DM BB and go - Syncronize - set - synchronisation - synchronization (button) - calendar - Advanced (button) - mapping fields (field mapping button) and I got rid of the synchronization between the flag "alarm" and the "free occupied" and the fields "invited".
I did it and now everything works perfectly.
I have a BB Bold, Vista Ultimate (32 bit), MSOffice 2007 (PRO) and a DMv4.7.
I hope it will work for you also.
Kind regards
Steve
Tags: BlackBerry Smartphones
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SOLVED blackBerry Smartphones: BlackBerry Desktop Manager has stopped working
Hello.
Let me start by saying: I have a footstool to laptop Dell Vista 64-bit with 4 gig ram. I have Desktop Manager v 4.7 installed and work much to sync my Outlook calendar and my Blackberry.
From a week ago, the synchronization process gets all the way to the end and I get a message saying:
"BlackBerry Desktop Manager has stopped working" and I have the choice of "check online for a solution and close the program" or "close program". When I click on "view problem details I get this:
Signature of the problem:
Problem event name: APPCRASH
Application name: DesktopMgr.exe
Application version: 4.7.0.37
Application timestamp: 49c1b7ab
Fault Module name: StackHash_6d57
Fault Module Version: 6.0.6001.18000
Timestamp of Module error: 4791 has 783
Exception code: c0000374
Exception offset: 000aada3
The system version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional information 1: 6 d 57
More information 2: a8064b034a1a2f2f618d075073f8fe42
3 more information: 2dc5
Additional information 4: dbcf31406c7084dbad1f33e2de526f4eRead our privacy statement:
http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409Any ideas?
I found this on another site:
(1.) start the Desktop Manager software
2.) connect the blackberry using the USB connector
3.) select "backup and restore".
4.) select "Advanced".
5.) look at the list of information to be displayed in the window "device memory" on your computer
6.) select "calendar all" and delete it
7.) go back to the main screen and synchronize them.
8.), everything should work fine!Essentially, it's a data file of damaged calendar on the Blackberry device, apparently.
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Curve 8900 on T-Mobile. Fune Sync worked until a few days ago. Recently used the Blackberry site to update all the software after that I received a message on my phone to do so (http://na.blackberry.com/eng/update/). Now, in the middle of synchronization (Bluetooth or USB), Windows tells me that "Blackberry Desktop Manager has stopped working". It always stops working at the stage where Desktop Manager treats the device calendar.
I tried all the stuff I can think: uninstalling and reinstalling, Outlook Update, disable Windows Defender, USB and Bluetooth, used the T-Mobile site and the EDGE of the site... nothing. Help!
Desktop Manager v5.0.0.11
Handheld Software v4.6.1.231
Windows Defender is DISABLED
Synchronize with Outlook 2007
Could mean that the calendar on the BlackBerry database is corrupted. Are the entries in Outlook until data on the BlackBerry? If so you can try out the BlackBerry database, and then synchronize again. To clear the database on the BlackBerry, go to the backup and restore | Advanced. On the right, you will see the BlackBerry databases. So you can choose the calendar, then click on the delete button. That will remove all entries from the BlackBerry calendar. Then try to sync.
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Hmm. Maybe it's something in your Calendar database is corrupted. Your device has never been synchronized before? There is a way to clear the Calendar database. So if you have your device to sync with Outlook, after it is cleared from the BlackBerry, you can try to synchronize again.
To clear the Calendar database, you can go to the Office Manager. Backup and restore | Advanced. On the right, select the Calendar database and click the clear button. Then try to synchronize again
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Hello
Thanks for asking! If I understand correctly, your blackberry desktop software does not work. I suggest you follow the troubleshooting steps to check if this may help.
You receive an error message on the computer?
Try to uninstall and reinstall the Blackberry Desktop software and check if this may help. Make sure you download the latest version when reinstalling. For more information, you can consult the site of the manufacturer. Also contact Blackberry support if that's not enough.
http://us.BlackBerry.com/support/apps-and-software/downloads.html
Check out the link:
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One of our machines (HP Pavilion dv7 Notebook PC running Windows Vista x 64) will receive the error "Desktop Window Manager has stopped working and was closed" with lots of close error. He reappears (as well as all windows flasher to non-aero, then back to aero) in a few minutes, spends about 5 times per hour.
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It's your specific error.
//
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//
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//
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So here are two assumptions, either you have no exit code, IE test code (driver?). Or you have a running program that behaves like a debugger (which is suspect).
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Clean boot
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Safe mode
If the above does not help.
Click Start - all programs - Accessories - run and typemsconfig
Go to the Startup tab, and then click Start. Reset. Come back here and uncheck the box secure start to return to normal mode. -
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Hello
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Help, please!
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Windows can check online for a solution to the problem-> online and are looking for a solution (recommended)
-> closeAPPCRASH
Application name: Dwm.exe
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Application timestamp: 49e02696
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Exception offset: 0000000000045f00
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Additional information 3: f196
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Just to let you know, I buy the product, because
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Anyone has this PROBLEM (appcrash)
Go to start
Click on Control Panel
go to appearance and personalization
Click on appearance color of windows.
then click on settings in the appearance of progress.
under the gaze of point for the theme of basic or something like that.
Want more info on Dwm.exe?
Click here-> http://www.howtogeek.com/howto/windows-vista/what-is-dwmexe-and-why-is-it-running/
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Keywords: Classic
User: n/a
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continue to spread the message ' desktop window manager has stopped working and was closed ".
continue to spread the message ' desktop window manager has stopped working and was closed ".
The office then blinks and I can't use the Aero feature.
Any correction or known issues?
Thank you
in2stocksHello
It is usually a video driver issue. Would like to know what controller you have and see if the manufacturer has a new driver for Vista.
Please let us know if that was the issue.Mark <> Microsoft Partner
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Thanks for visiting the site of the community of Microsoft Windows 7. The question you have posted is related to the Server 2003 and would be better suited in the Community (Insert here). Please visit the link below to find a community that will provide the support you want.http://social.technet.Microsoft.com/forums/en-us/categories/ Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
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