Application error program compatibility Blackberry Desktop Manager

Similar Questions

• Accident of Smartphones from blackBerry Desktop Manager 4.7

  Frequently after a sync, I get an Application error that causes the Desktop Manager 4.7 crashing.  The error is a standard Windows access protection error:

  DesktopMgr.exe - Application error

   

  The instruction at "0x38f2f511" referenced memory at "0x38b82004".  The memory could not be "read".

   

  Click OK to terminate the program

  Click on CANCEL to debug the program

  I'm timing a BB 8120 Pearl v.4.3.0.72 (Platform 2.6.0.43) with Outlook 2007 on Windows XP SP3.  I have sync just the address book and calendar with the default settings.  My BB is connected via a USB port, it is using BIS via Vodafone UK and WiFi is turned on and connected.  It is also used to produce with Desktop Manager 4.6 (that's why I updated).  I tried to reinstall the software.  I also "deleted all user settings' during the uninstall of the previous version.

  Anyone know what is happening?

  Clearly, BB technical support either don't read these forums, or are almost useless.

  Process of elimination, it seems that all my problems with Desktop Manager and BBDevMgrDeviceListener come from the Toshiba bluetooth driver installed on my Dell laptop.  Without BT enabled in the BIOS (or disabled in Device Manager), all my desktop software works very well.  When BT is running, the desktop software fails of strange how the random crash and the process of BBDevMgrDeviceListener requiring a put to death during the shutdown.

  I'm glad that I realized why it was broken but very disappointed that nobody BB even made a first response to the thread or tried even the most basic troubleshooting.  Really pretty poor effort!

• How to upgrade your java application using Blackberry desktop Manager?

  Hi all

  How can I update an application using Blackberry Desktop Manager. ?

  because I'm not able to do this by using "Application loader" > editing Application in the Desktop Manager.

  If please suggest me some reference or guide in this regard.

  Thanks & best regards,

  Narendra.

  Did you change the version number? DM will not recognize the program as an update version number increments unless.

• BlackBerry Desktop Manager exits with error when cradled with BB Bold Smartphones

  Hello

  Somehow the BB Desktop Manager does not work for me. I tried several times but as soon as the birthplace of the device with the USB connector, during a second communication icon appears on the screen of the device and then finally he displays an error of windows debugging "Blackberry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience"and requests for output.
  Next time when I started Desktop Manager it shows status as disconnected, (although I can see the status of the phone connection computer on the main screen of the devices sometimes and sometimes just the battery indicates the charge). I restarted the PC, reinstalled the application several times but no use.

  The version of Desktop Manager that I use is 4.6.0.12 on Windows XP and I use Blackberry "BOLD". I tried to use 4.7 also.

  Help, please.

  Thank you
  Philippe
  P.S.: It worked for me on the first day of my new BB

  Well actually I was installing software downloaded from the same site. In any case, the problem is solved now. What I did different this time, it's:

  1 reinstall the USB and modem drivers

  2. install Desktop Manager on a different path, that you the default.

  And one of the above fixed it. I'm glad it works :-)

  Thank you

  Philippe

• Error of Smartphones from blackBerry Desktop Manager during synchronization

  During the last week, I can no longer complete synchronization of my Blackberry "BOLD". Never used to have problems and never changed anything with the computer but now I get an error during the synchronization process and it stops.

  During the synchronization process, I get the following error "Blackberry Desktop Manager has stopped working and the program needs to close."

  I have re-installed the software Manager Office twice with no effect. I use Desktop Manager 4.7 version.

  If anyone has had this problem and have ideas to solve?

  Yes, remove the attached file and the synchronization again.

• Smartphones from blackBerry Desktop Manager: error needs to close

  Hi all

  I prowled around and tried to solve this problem, now I ask for assistance at the feet of the masters...

  Simply, Blackberry Desktop Manager has worked well because original install last November.  Recently, I get the popup "BlackBerry Desktop Manager has encountered a problem and needs to close."  Digging for information, it says "AppName: AppVer desktopmgr.exe: 5.0.0.11 ModName: mshtml.dll ModVer: 8.0.6001.18812 Offset: 00209d2c.

  BB Storm (VZW) and Windows XP desktop PC.

  Clarification - the Office Manager will remain until the BB is connected.  The PIN number is displayed when connecting via USB.  In 5-10 seconds the error box appears and the program stops.  If the BB is connected before launching the Desktop Manager program starts, poster PIN code, then the error pops up after 5 to 10 seconds.  Tried USB ports on the front and the back of the PC.

  I followed the instructions elsewhere in the forum to uninstall the Desktop Manager and the settings from the PC, then a new download and reinstall.  No joy.

  I use outlook 2003 (pop3 mail) and BIS.  Yet once, it worked fine until recently.

  I installed on another PC Desktop Manager (identical hardware) and it works very well and allows me to save the BB, no error message.  However that the PC is not my main (with Outlook) machine that I need to synchronize.

  So - what to do now?

  Thank you very much

  Hey there sdgardne:

  Thanks a lot for the suggestions.  I followed your instructions (many markets) described in your message 1256 19/10/2009.  Unfortunately, that didn't solve the problem.

  So I started looking in the updates for Outlook 2003, and in the process, I installed Windows XP updates and has encountered a problem in Internet Explorer (I'm normally on Firefox).  Liquidation of reinstall IE8.  That clears up the conflict BB/DM - no error "needs to close" more and I can sync the BB to Outlook very well now.  Never had the updates for Outlook, which will save for another day.  Only so many times one day Microsoft...

  Be well.

• Try to update Java, Adobe Reader and now RIM Blackberry Desktop Manager, Error 1606 could not access network location.

  I got this error for a few months. Initially, I came across it trying to update Java, Adobe Reader and now RIM Blackberry Desktop Manager.

  The specific error is "Error 1606 could access the network location:.", with the colon and the dot at the end. Therefore, it is difficult to know exactly what registry entry, it's.

  I tried to change various registry keys and using a number of files of Microsoft "Fix it for me", but the error remains.

  Can someone help me please identify the location of the network that weird symbols ":." to refer and possible to put an end to this problem once and for all?
  I'd be happy to re - try fix if proposed as a possible solution.

  Thanks in advance.

  Hello

  1. What microsoft fix it did you try?
  2. don't you make changes on the computer before the show?

  This problem occurs because there is incorrect entries in the Shell folder of the user who is logged on to Microsoft Windows. When Windows Installer goes to the sale of Shell folder of the user who is logged on to the computer, Windows Installer cannot locate the correct entry.

  The steps to correct this problem involve editing the Windows registry.

  WARNING: this method contains steps that tell you how to modify the registry. However, serious problems can occur if you change the
  Register incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it.
  Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link:
  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry
  a. Click Start and typeregedit in the search box start and press to enter.
  b. find the following registry key:
  HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell dossiers\
  c. remove the entries that show the path that is listed in the error message.

  You can also consult the steps in knowledge base article provided assistance:
  http://support.Microsoft.com/kb/886549

• Error on blackBerry Smartphones: Blackberry Desktop Manager has stopped working

  I use Desktop Manager 4.7.0.32 with a Blackberry Bold (9000); I sync with Outlook 2007 and I am running Windows Vista 64-bit Ultimate w / SP1. Synchronization worked well for many years with previous blackberries, but the synchronization problem appeared after a year or two of use with my previous camera curve.  I replaced the curve with the bold thinking which damaged equipment could be the problem (one too many drops).

  However, the problem persists.  While it seems I can synchronize with success a way (from PC to BB), Director of office falls down to halfway through synchronization of calendar entries in a synchronization two-way, unless there has been no new entry calendar on the BB. The error is an error generated windows inidcating: Blackberry Desktop Manager has stopped working.

  I tried every solution I could find on the web, namely:

  • Uninstalling and reinstalling Desktop Manager, making sure that I run the installer as administrator.
  • My Blackberry wiping and reinstalling the operating system (I use 4.6.0.162)
  • Delete the Intellisync folder
  • Run scanpst on my Outlookpst file
  • Clear the entries of calendar on the Blackberry (temporary solution only)

  The latter is the only approach that has produced no results.  If I delete the entries on the Blackberry, the

  process synchronization adds them correctly, and the next time I run the synchronization, it works without a hitch.  As soon as I did all the entries on the BB unit however, Desktop Manager crashes again, and the only way I can make it work is to clear the entries on the Blackberry and start over.

  I'm several months and both handsets of BB has invested in this issue now.  I have a new fancy camera, but am recorded in writing of the appointments on paper when I am out of the office because I know they used to synchronize if I enter them at BB.  Type of defeated half the point of a blackberry...?

  Getting desperate here.  Help is appreciated.

  Brad

  Hello Brad!

  I had the same annoying problem that you guys have described here.
  After trough fishing a lot of post and forums I found a very surprising solution for another type of BB and a different version of the DM on XP and not Vista. Being desperate I tried and miraculously it worked!

  Start the DM BB and go - Syncronize - set - synchronisation - synchronization (button) - calendar - Advanced (button) - mapping fields (field mapping button) and I got rid of the synchronization between the flag "alarm" and the "free occupied" and the fields "invited".

  I did it and now everything works perfectly.

  I have a BB Bold, Vista Ultimate (32 bit), MSOffice 2007 (PRO) and a DMv4.7.

  I hope it will work for you also.

  Kind regards
  Steve

• Smartphones from blackBerry Desktop Manager for Mac KB19454 error message

  Hi all

  I am new to the community and would appreciate any help. I have two recent problems for which I'm looking for troubleshooting tips. The priority problem is first mentioned below.

  I just met this error message, "For help to resolve this problem, refer to KB19454 in the Knowledge Base of BlackBerry Desktop Manager" when trying to sync my Curve 8320. I use a Mac and I've not met difficulties of synchronization for downloading the new version of Desktop Manager for Mac in December/January. I was not able to download the last updated however. I saw a post initially by a user who has the same problem, but I didn't know the question, and so I am hopeful of possible suggestions for resolution.

  The other problem I have experienced recently, it's that I can't compose an SMS/MMS message. I can only answer to someone's message. When I try to send just one, by default back to the list of messages.

  Please Note: I don't have wireless on my phone. I use Blackberry Desktop Manager Version 1.0.1

  Also note that I am not able to access e-mail messages per day, but will try to return answers / inquires as quickly as possible.

  Thanks in advance for the help.

  Hi and welcome to the Forums!

  For your first question, I can't tell if you still worked through the reference KB... If not, you can find it here.

  For your second question, I'm not sure... but maybe it will help you:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• SOLVED blackBerry Smartphones: BlackBerry Desktop Manager has stopped working

  Hello.

  Let me start by saying: I have a footstool to laptop Dell Vista 64-bit with 4 gig ram.  I have Desktop Manager v 4.7 installed and work much to sync my Outlook calendar and my Blackberry.

  From a week ago, the synchronization process gets all the way to the end and I get a message saying:

  "BlackBerry Desktop Manager has stopped working" and I have the choice of "check online for a solution and close the program" or "close program".  When I click on "view problem details I get this:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: DesktopMgr.exe
  Application version: 4.7.0.37
  Application timestamp: 49c1b7ab
  Fault Module name: StackHash_6d57
  Fault Module Version: 6.0.6001.18000
  Timestamp of Module error: 4791 has 783
  Exception code: c0000374
  Exception offset: 000aada3
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: 6 d 57
  More information 2: a8064b034a1a2f2f618d075073f8fe42
  3 more information: 2dc5
  Additional information 4: dbcf31406c7084dbad1f33e2de526f4e

  Read our privacy statement:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  Any ideas?

  I found this on another site:

  (1.) start the Desktop Manager software

  2.) connect the blackberry using the USB connector
  3.) select "backup and restore".
  4.) select "Advanced".
  5.) look at the list of information to be displayed in the window "device memory" on your computer
  6.) select "calendar all" and delete it
  7.) go back to the main screen and synchronize them.
  8.), everything should work fine!

  Essentially, it's a data file of damaged calendar on the Blackberry device, apparently.

• Cannot install BlackBerry Desktop Manager on W7 ultimate 64-bit?

  You are looking for a solution install BlackBerry Desktop Manager 5.0.1 on 1440 Dell laptop with Windows 7 Ultimate 64 bit.  the application start opening the zipper and is interrupted by a message that installation was interrupted and the files are not changed?  Does anyone have the same problem?  What is the resolution you?
  Thank all for their time to investigate and answer.
  Yvon-Charles

  You have the latest version of the software?

  Windows 7 Compatibility Center to check compatibility:
  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Troubleshoot Compatibility

  This can help with some (but not all) programs:
  (1) uninstall the program, if it is already installed. Then when install you / reinstall instead of double click on the Setup file, right click and select 'resolve compatibility issues.
  (2) then click on 'Try recommended settings' and in the next window, click on "Start the Program" to install it.
  (3) after he set up see if it works properly. Note: some programs are perhaps not able to run in windows 7.

  More information on how to make older programs in this version of Windows:
  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  Questions about installing Windows 7?
  FAQ - Frequently Asked Questions from Installation Windows 7 & responses

• Smartphones blackBerry Desktop Manager help BB is encroached in my system and won't go away

  Hello

  I use Windows 7 Pro.

  I use a device RIM BB is no longer. The problem is that I uninstall blackberry (with the option to unistall provided by the program), but then when I copy, specifically music files FLAC, for my device android windows see the android device as a device of camera with no drive, the blackberry desktop letters assing manager tries to run, but as he was "uninstalled" it returns an error. He tries to run up to 5 times and after that the files copied. If I want to copy several files flac both blackberry Desktop Manager tries to run 5 times for each file.

  I first check with the windows Device Manager and found two entries for rim blackberry under ports and remove the drivers but the problem repeated. Then I use a search utility and found many files of residual waste of blackberry and progressed to remove those as well but the problem persists. Can I use a registry utility and found several RIMBB, RIM, Blackberry bloating's residual registry entries registry and progressed to remove those as well but the problem continues. At this point, you can see that the unistall tool provided by Blackberry suck because he left a lot of waste in your system. I also tried to use CCleaner, but it did not find anything related to the blackberry.

  So garbage from blackberry sorft remnants are still encroached in my system, and since I use the tool uninstall, remove the drivers and there is no file with the name RIM, RIMBB or blackbery on the disk and no more with these name registry keys will find how can I get rid of Blackberry for once for all?

  Here you can see a screen capture windows with the error message:

  http://i22.Photobucket.com/albums/B342/Edil/rimbberror_zps1tpkoiwq.PNG

  

  

  Hey I managed to solve the problem!

  I searched using the search of disk utility * {BE5B0450... 45 b} * the string that appears in the error message.

  And where there are 3 directories with that name. I deleted these directories and now I can copy files FLAC without problems.

  I wonder why the companies are so inrresposible and do not provide an unistall option that remove all their stuff from your system. Leaving a disk and registry inflated garbage that you no longer use.

• BlackBerry Smartphones Blackberry Desktop Manager shows no Media Manager

  First of all, let me say I am a NEW Blackberry user, my husband and I both has recently obtained new Blackberry 8310 curves.

  When I installed the disc that came with the phone, the Blackberry Desktop Manager doesn't have the "Media Manager" as one of the choices, as demonstrated on all brochures and tutorials. I even re-installed the program, thinking perhaps it didn't download completely the first time, but he always comes by showing only these 4:

  Synchronization, backup & restore, Application Loader and switch device Wizard...

  All the indications I have received show that I can easily add pictures and music by simply clicking on Media Manager, but he's not just here.

  Here is the info on the installation disc that we received with our phones, supposed to be the good news and the latest versions...

  BlackBerry Desktop Manager

  version 4.3.0.17 (Nov.12, 2007)

  Device Communications Blackberry Device mgr... 4.3.0.7

  BBDevMgr... 4.0.0.1

  RIM USB driver... 4.0.0.2

  RIM USB Serial Driver... 2.1.0.4

  Application application Loader loader... 4.3.0.13

  RIMProgram... 1.0.0.35

  Seriously, none of them really means a lot to me, I just click on something and make it work...  I tried to 'upgrade' to a newer version, and I got the message that the version I had was the most recent, so now what?

  I have cards memory inserted in the phone(s).

  I would appreciate any help with this, I am really frustrated. I figured out how to move the files manually, but I don't understand why it is not appear as shown in the manuals of instructions and tutorials online.

  mamapajama wrote:

  First of all, let me say I am a NEW Blackberry user, my husband and I both has recently obtained new Blackberry 8310 curves.

  When I installed the disc that came with the phone, the Blackberry Desktop Manager doesn't have the "Media Manager" as one of the choices, as demonstrated on all brochures and tutorials. I even re-installed the program, thinking perhaps it didn't download completely the first time, but he always comes by showing only these 4:

  Synchronization, backup & restore, Application Loader and switch device Wizard...

  All the indications I have received show that I can easily add pictures and music by simply clicking on Media Manager, but he's not just here.

  Here is the info on the installation disc that we received with our phones, supposed to be the good news and the latest versions...

  BlackBerry Desktop Manager

  version 4.3.0.17 (Nov.12, 2007)

  Device Communications Blackberry Device mgr... 4.3.0.7

  BBDevMgr... 4.0.0.1

  RIM USB driver... 4.0.0.2

  RIM USB Serial Driver... 2.1.0.4

  Application application Loader loader... 4.3.0.13

  RIMProgram... 1.0.0.35

  Seriously, none of them really means a lot to me, I just click on something and make it work...  I tried to 'upgrade' to a newer version, and I got the message that the version I had was the most recent, so now what?

  I have cards memory inserted in the phone(s).

  I would appreciate any help with this, I am really frustrated. I figured out how to move the files manually, but I don't understand why it is not appear as shown in the manuals of instructions and tutorials online.

  Hello...

  I can help you with the download link...

  The link is here

  When you get to the page with downloads, pay attention to which version your download as some media manager (bottom) and some have no Media Manager (upward)

  Let us know how you are doing...

  Do you have XP or Vista?

  H.

• Smartphones from blackBerry Desktop Manager asking for Device Manager

  When I try to boot my desktop manager, I get the following message:

  "The Application Loader Wizard requires BlackBerry device manager must be installed.  Please contact customer support. »

  But it seems that Device Manager is installed and running correctly.  It is also strange that the Office Manager window title says "connected - BlackBerry Desktop Manager»

  Then another box opens with the title, "Current task" and it displays the message:

  "Verification of updates of device applications.  Please wait... »

  I can't do anything while it checks updates and pressing the button cancel has no effect.  I end up having to close the Manager program office via the windows Task Manager.

  I tried uninstalling and reinstalling with the supplied CD and downloading the latest version of the desktop on the web Manager software.  I am running Vista Home Premium 64.  Anyone who can point me in the right direction to get my BB works fine on this computer?  (It works fine on my XP computer)

  Hi and welcome to the Forums!

  Since it seems to be so many things, I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  (3) get a new RIM DTM software download:

  • https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start whatever you were trying again.

  If all goes well, who's going to make things again.

  Good luck and let us know!

• BlackBerry smartphones refer to KB19454 in the Knowledge Base of BlackBerry Desktop Manager?

  Can anyone help?

  I get the error message:

  The Calendar database are not available for synchronization.

  For help to resolve this problem, refer to KB19454 in the Knowledge Base of BlackBerry Desktop Manager.

  So I went to: http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB19454&slic...

  and then went to applications on the Terrain but I can't see any PIM that correspond to the calendar, Contacts, Notes and tasks.

  No one knows who actually PIM applications must be installed for DTM for mac to synchronize the calendar, Contacts, Notes and tasks and where I can get them if they are not in the list applications?

  Thank you very much

  G

  I just found a solution: http://supportforums.blackberry.com/rim/board/message?board.id=blackberryformac&thread.id=2610&view=...

  Woks perfectly now! Yes