BlackBerry IQ on Blackberry Smartphones carrier T-Mobile phones

T-Mobile moved carrier IQ on the phone regardless because it may violate the policy of Blackberry.  During my Exchange with T-Mobile, he got the following response when I asked about it.

Hello Jens,

I want to assure you that I answer your questions as completely as possible.

You asked:

1. If I have not given permission to carrier IQ to communicate, it is blocked then?  How can I prove that?

Answer: Carrier IQ requires no authorization to collect the information mentioned previously.

2. If it is attached to a BES, can CarrierIQ be deleted?

Answer: For information of permission/changing BES, I refer to your it group that BES permissions are controlled through the server.

3 Blacberry said that CarrierIQ is not part of the operating system and as such can be easily removed by T-Mobile. How to start this process?

Answer: Unfortunately, this information is inaccurate. If the application has been DOWNLOADED, we would be able to help an uninstall of the application, but with a built-in node of the operating system itself, we cannot change or delete.

4. If the operating system has been modified by T-Mobile, how to do a clean install?  I need to unlock the phone to do?

Answer: T-Mobile has not modified the software. This device is approved by the T-Mobile and Blackberry OS running. If you are considering a non-T-Mobile version of the software, T-Mobile does not support a change to a non-T-Mobile software version and would be unable to help in the process.

I hope this helps to clarify how carrier IQ is built into the software, I understand your desire to delete so that e-mail messages can be linked to your phone, but there is no way that t-mobile can remove it.

Thank you

Jennifer

This seems to imply that BlackBerry joined the carrier IQ to the BONE in the Bold 9900 and they claim that it is not able to be removed.

The only way to solve this problem is to start to complain on their forum and their relationship with the customer.

Anyoneknow of a way to get a clean installs of OS 7 for the lackBerry 9900 (one who is pure by T-Mobile?)

Thank you

Sn34k3r wrote:

Anyoneknow of a way to get a clean installs of OS 7 for the lackBerry 9900 (one who is pure by T-Mobile?)

CarrierIQ is NOT a part of the operating system. Carrier IQ is hidden under the 'My account' app and enabled only when the application is run, and permissions are allowed. Once you INSTALL the app from my account, and YOU AGREE in the affirmative for the conditions for the application to install, you have given permission for CarrierIQto collects the information.

So, don't do it.

Tags: BlackBerry Smartphones

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