BlackBerry lost emails from my BB Curve 9300 Smartphone

Hello, it's already 3 or 4 times I lose all of my emails for a week! This means that I usually have all my emails from last 3 months (as I put it to keep 90 days), but all of a sudden, from one minute to the next I see only those in recent days.
If I do a search on the remote control, for a topic or email address, I can see all the and add them to the device that I still have in my PC running Outlook and that my BB is synchronized. However after a few weeks they all disappear again.
Would it be because of the lack of memory of my camera and how do I fix it? Thank you very much for the help.

Well, on a trip, it is notoriously difficult to study and solve problems with a mobile device. In general, all attempts at resolution required the device on his home network carrier and with access to admins BES to do things. In fact, I recommend that you don't do anything, while traveling... This could be done could actually cause more harm.

Fortunately, as you say, you have not really lost something... you said at the outset that the items remain on your PC in Outlook available. It's a good thing.

Your BES admins are really the only ones who can see this. If they need assistance, there is a separate section of the site where they may seek the advice of other administrators of BES.

Good luck!

Tags: BlackBerry Smartphones

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