BlackBerry OS update Q10 10.3.1.1565 on Q10: voice calls and video BBM no longer works

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  Hello, I upgraded to OS Sierra and I began to spend more and suspending Notepad, then I do not recognize their keyboard and mouse notbook. It forces the walk outside and then worked, but after a few days I don't work any more.

  Thank you

  The keyboard and the mouse no longer works to update you Sierra

  Hi gnardone,

  Thanks for posting in the Community Support from Apple. I understand that you are having problems using your mouse and your keyboard after the update for Sierra. View the work of keyboard and mouse are crucial for your Mac, so I can understand how this is a problem for you. I'm happy to offer assistance.

  You are having problems with the keyboard and the trackpad that are part of your MacBook or you are having problems with a keyboard and an external mouse? I recommend taking a look at the article below.

  If your Apple wireless mouse, keyboard or trackpad doesn't work as expected

  If you're still having trouble, let us know what kind of mouse and keyboard that you are having problems with and what you have tried to solve this problem.

  Best regards.

• I updated my operating system Mac Mountain Lion and my CS2 no longer works. Is there a solution?

  I updated my operating system Mac Mountain Lion and my CS2 no longer works. Is there a solution? CS2 works great for my purpose.

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• After the update to 38.4.0 compaction to zero my Inbox and I can no longer connect to yahoo mail.

  I had used TB for the years through to many updates of OS without any disasters, but after taking TB 38.4.0 all hell broke loose. (Note: I am still running XP.) A compact emptied my Inbox of hundreds of emails... the worst problem. I looked at other threads and I see there is a universal theme that it is my fault for compaction do not quite often. Rather than rising more than fuel on this fire, I decided to go... but I can't. When I do a TB of Messages is involved it connects with my POP server (Yahoo mail if it is important), but nothing ever comes. After the suggestion of another thread, I deleted popstate.dat, but that made no difference. (popstate.dat is not be recreated). I tried to send an email and all signs in TB it was sent but it never arrived at its destination. (I hate silent failures!) Close and restart TB several times and the results were always the same. Then I realized something simple and obvious. TB do not have to give me my password to connect to Yahoo, when I start TB. What is happening with this? I have no idea what needs to be changed or fixed! I'm almost ready to start using Outlook.

  I think that your anti-virus is having a cow. Try to restart the operating system in safe mode with network. This loads only the basics needed to start your computer while allowing Internet access. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

  If the safe mode for the operating system to resolve the problem, there are other software on your computer that is causing problems. The possibilities include but not limited to: AV scanning, virus/malware, background downloads such as updates of the program.

• All content tiles missing and integrated PDF reader and password manager no longer works after update to 34.0

  Hello
  After that I updated to 34.0 on OSX 10.9.5 (auto update comprehensive), I noticed that all of the content of the tile is missing. Before the update, I have seen a lot of tiles when I open a new tab. Even after a few navigation, no content appears (I see only an array of blank tiles). I went between white classic, bright, cooler. No effect.

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  I re - install the firefox manually. It does not help.

  Can someone help me? Is there any information I can provide to sort my problem?

  You can check for problems with preferences.

  Delete possible user.js and files numbered prefs-# .js and rename (or delete) the file prefs.js to reset all the prefs by default, including the prefs set via user.js and pref which is no longer supported in the current version of Firefox.

  • http://KB.mozillazine.org/Preferences_not_saved
  • http://KB.mozillazine.org/Resetting_preferences

  You can use this button to go to the Firefox profile folder currently in use:

  • Help > troubleshooting information > profile directory: see file (Linux: open the directory;) Mac: View in the Finder)

  Create a new profile as a test to see if your profile is the source of the problem.

  See "create a profile":

  • https://support.Mozilla.org/KB/Profile-Manager-create-and-remove-Firefox-profiles
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

  If the new profile works then you can transfer files from a profile already used in the new profile, but be careful not to copy files corrupted to avoid transporting more problems.

  • http://KB.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

• I've just updated to Firefox 5 and google toolbar no longer works. How can I go back?

  What are the details?

  locking - asked & answered several times - moderator

  fuminhere, only Google can make the decision to declare the toolbar compatible with a new version of Firefox. Unfortunately they did not again. Firefox automatically disables extensions that are not marked as compatible. In this case, the toolbar is marked as compatible with Firefox 4, but not Firefox 5.

  If you do not want to wait for Google to update its compatibility information, you can install the journalist to add on compatibility and use this tool to disable the compatibility check. But be very careful, very often, there is a good reason why an extension is not marked as ready for a new version of Firefox.

  You can download the reporter here: https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/

• BlackBerry Smartphones how can I remove my "BOLD" BB all the pictures and videos I took?

  I have a BB Bold 9900/9930.

  Memory appears full, does not let me take more photos or videos.

  I already backed up all my pictures and videos on my laptop.

  Now, I want - easily! -delete all photos and videos from my BB.

  How can I do this simply?

  I've been able to find the functionality to delete a photo at a time

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  Freddy

  options (Wrench)

  device

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• I have an asus x501a and windows 8 no longer works after update 8.1!

  Maybe you can help me I have a laptop Asus x501a and he's stuck in the menu of the bios it does not boot from BIOS. Heres how it happened the laptop was working fine then a message of Windows popped up and said that I had to improve my windows 8 and Windows 8.1 he do now or later if I chose now and he started installing and about 5 minutes in a message popped up saying that something was wrong with the installation of Windows 8.1 and the laptop back using Windows 8 Once again, but when restarted if it went straight to BIOS and won't come off it I tried everything the laptop has no CD/DVD drive so how can I get Windows to work again?

  Either reinstall later Asus information (if you can) or download and make recovery media and reinstall by following the instructions from Microsoft I posted in the first part of my initial response to you.

  Here it is again.

  Replace.

  http://www.ASUS.com/support/FAQ/1006133/

  This will help you.

  'Create the installation media for Windows 8.1 '.

  http://Windows.Microsoft.com/en-us/Windows-8/create-reset-refresh-media

• BlackBerry Z10 video BBM for unlimited plans, AT & T

  I'm sure that this topic is here somewhere, but I can't seem to find it. (Please direct me there, if so)

  So, it doesn't seem to be consensus on who this works for and who is not as shown here:

  http://forums.CrackBerry.com/BlackBerry-Z10-F254/t-blocking-BBM-video-voice-over-mobile-networks-905...

  But here's my question. I have an unlimited plan excluded on AT & T.  But I can not activate video calls through BBM surveys. It works fine on WiFi but not on the network. If I try, I get a message that reads "contact AT & T to activate. And, on the settings tab in BBM, the cursor "Allow calls from BBM on Mobile Networks" is grey.

  Thus, after contacting AT & T, they told me similar things to what is mentioned in the announcement of Crackberry - that I have a tiered plan or shared use Videotelephony.  My questions are the following:

  -is that someone here with an unlimited plan from AT & T be able to use video calls when not on WiFi?

  -does anyone know IF you use file manager or something sideloaded it you to get around the restriction?

  -are there someone who has an unlimited plan with AT & T AND has updated for Mac OS 10.2 with Knowyou or something, which is able to use the BBM video on the network? (EDIT: changed 10.3 to 10.2)

  Well, well, well. Just as I was trying to tell the idiots with AT & T technical support I talked with, before the problem was with them all along - not with my plan.

  So, if someone follows this and wants to update...

  Short version:

  If you have an unlimited plan AT & T LTE for your BlackBerry, you can ABSOLUTELY activate BBM video. I do now. If AT & T tech tells you different, they're wrong.

  Full article:

  I have an unlimited plan, my wife has a tiered data plan. Video BBM worked well on both our WiFi phones, his BBM video would work on network, but mine wouldn't.

  I started in my retail store, and the guy who usually helps me didn't know what I was doing wrong. So, we called technical support. AT & T first told me they didn't know why it wasn't, given to me to try different things, power off / on, without success.  So they sent me to the BlackBerry support.  After a few long conversations, which essentially ended with "Yes, this is not our problem, which is AT & T business."

  So, I called AT & T tech support again. They told me on the phone that I can't use this feature with unlimited and should be changed to a share of mobile or tiered data plan. I said, 'nope' and decided to cool it down and try again later.  So, then, I had an online chat with a representative of the AT & T technical support who told me the same thing. She said that the BBM video wouldn't work on unlimited and I needed to change. I told her firmly that I change my plan and my initial agreement for the unlimited understand not having the features are disabled. She told me that AT & T had the right to control their network, but that they wanted. (nice) So, I finished this cat.

  After doing some web browsing, to post here and other forums, with all sorts of mixed responses, I came across this article by the yard by Adi Robertson http://www.theverge.com/2013/5/20/4348672/att-will-allow-all-video-chat-apps-on-its-network-by-end-o...

  On a whim, I sent him, and he wrote, "Yes, uh not.» AT & T has not activated it for BlackBerry on unlimited plans. "She contacted back, then contacted his connection to AT & t. yesterday, I heard from someone at the Office AT & T President, whatever it is. Fast forward... your da! Suddenly, a technical support could enable this feature after all.

  I still have my unlimited plan and video BBM works simply great.

  Now, if only I could get AT & T for Mac OS 10.2 version...

• Logitech's ' back' button no longer works after update 6.0.2

  The navigation buttons (back and forward) on my Logitech mouse worked correctly in all versions of Firefox, I used it, including 6.0.1. I've just updated to 6.0.1 and the buttons no longer work. I tried Opera and Internet Explorer, and confirmed that the buttons work properly with these browsers.

  Hmm...

  I had this problem on 6.0.1.

  And then I decided, since I already have the problem, I'll just upgrade to 6.0.2 and see if it works.

  The same problem.

  And then some powers-that-be, the problem fixed itself.

  (person but me using my computer, so I have absolutely no idea of what I did to fix.) Maybe after restarting the computer).

• ARC mouse and wireless keyboard to stopped working after update

  On Tuesday, my keyboard Microsoft's ARC mouse and wireless are busy to my desktop HP running Windows 7 Ultimate.  Since then, there has been a number of updates installed and the ARC keyboard and mouse are no longer works.  I got out my old clumsy Laser Keyboard 6000 and plugged in and it does not work this is how I write this.  But enter the Device Manager or the installed Microsoft keyboard application does not show the ARC keyboard or a mouse as even installed.  I plan to do a system restore, but I probably need security updates installed on 4/14.  Ideas?

  UPDATE:

  Thanks for the suggestions.  I would have thought than to simply unplug it disconnected and reconnected the cause would detect automatic to reinstall drivers, as suggested by @cookie7746 - but it was not detecting the keyboard and the mouse at all, even at the start of the system when only the BIOS is running.  Who told me I could have a hardware issue not only a software driver problem.  I followed him there down to a faulty USB Extender.  Not related to the software, but a hardware problem.  When I replaced the USB Extender that the connections for the mouse and keyboard of the CRA is well connected, everything works.

  So suggestion for those who encounter it: try restarting and during switching on, press the function keys that you use to enter the BIOS settings screen - it is usually CTRL/A or F10 or something - it will usually tell you in a message is displayed briefly that you start.  If it works, you know that you have a good physical connection and the problem is a Windows driver issue.  If this does not work, the problem is not with Windows - it's a hardware connection problem that can be caused by low batteries or dead in the camera (I had this happen to me) or something with USB connections.  Best suggestion at this point is to start eliminating things (like me) by unplugging it the USB Extender, I had these connected directly to USB ports on the computer.  With this process of elimination, you should be able to narrow down the problem.  Good luck!

• BlackBerry Smartphones bbm will not work

  Hello
  I recently got a bb curve 9360 and my bbm will not work, it loads fine but I did not receive any request that someone sends me and if I send them one he returned just like pending friend request but they are not receive the request, where mistaken?

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BBM blackBerry Smartphones and my internet is not working properly

  Hello, I just bought my blackberry curve the other week and my bbm will not work. When I add people it says waiting, but they do not receive an application, and the same thing happens when they add me? someone else had this problem?

  Also my phone automatically takes a daily rate for the internet even if im connected to wifi. is any way I can stop it taking my daily credit, unless I give him permission outside the wifi area? and when I try to use internet outside my wifi internet access is very limited, I can't use facebook or similar pages?

  Thank you 

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You must, in order to obtain services of BlackBerry data as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and many more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• Q10 of blackBerry software update failed

  I tried to update my software (version 10.2.1.2977), but every time I do it just indicates the update has failed. Access to internet is very good and it is connected to a power source, but nevertheless does not seem to work.

  Hello and welcome to the community!

  You did not reveal what software update method, you try, so I think that you try updating wireless on the device. I recommend to renounce this attempt and instead try the following:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-Smartphone/how-to-reload-your-Blackberry10-OS/t...
  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-BB10-OS-using-Sach...
  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

  Good luck and let us know!