BlackBerry Passport stuck in mode alarm and cannot be disabled. but it's only the début gets much worse

I contacted support blackberry before about the problems with the alarm, especially that, unlike previous devices that the passport must be left switched on so that the alarm to work. which means that any owner Passport learned the hard way, if you set the alarm and power off, the alarm will be off not because the device must be on the alarm will go off.

However, bedside mode ends up being - I don't know - "corrupt"? by being left permanently. I've known many strange bugginess of the bedside mode. but nothing like that is.

-This morning came the cherry on top, the alarm could not be disabled.

normally in bedside mode when the alarm goes off, you just touch the screen and it stops the vibration and noise of the alarm and goes into the screen unlock mode so you can get your day.

but this time, he has not extinguished. It happens now for more than an hour. with a full battery (since it was loaded before calling IT a night), I estimated that the device of vibration inside will wear down or the battery will take a week or more to die.

the Passport is designed in contrast to other blackberry phones, we can't remove the battery for a hard reset. that would have solved this problem immediately (but not my concern for her)

without anything turning off the alarm, I tried a pass Hail Mary: turn the unit off.

Initially, it appeared that he was going to work; He had stopped the alarm sound and vibrant and has been turned off - but then partially through this judgment, the blackberry logo came on the screen and alarm and vibrating started.

It does not turn off, the battery cannot be removed and nothing while the aircraft was still on has been to turn off the alarm. What to do in a situation like this?

I think that after the flood of various technical flaws, I knew within eight months of owning, this severe alarm fault has probably ruined my passport, he simply refused to let me turn the alarm off and now it is blocked in alarm mode, halfway between being off. I can't tun this return, cannot turn off, it will simply and as a mobile with tourette's.

I really wish blackberry did not alarm system set up for turnthe peripheral turned off if you want the alarm must be activated, leaving constantly in bedside mode rather has an effect on it.

previous mobile blackberry I had always allow you to stop, and then in the morning it goes on automatically to the alarm-it was perfect. He laso allow you to get the mobile to have to reset every night. how much is it?

but now, given that I bought in England and returned to the Canada, I find myself now in a quandry: thousand dollar mobile is destroyed (well; it was £500 so it's a thousand Canadians), my insurance overly expensive unconditional replacement if lost, stolen or damaged is from a company in the United Kingdom, and I of course can't send it in the post for my replacement free while she is buzzing and alarming, and vibrant.

so it'll be at least a week before the battery dies offshore, so I can do it.

It's a nice mobile phone, by far my favorite blackberry ever but that alarm is of course quite wrong.

If only the battery could be deleted

I didn't have problems with the alarm as you make it.

What should do?

  1. What is your operating system loaded on your device? From the main screen, drag to the bottom of the black bezel that is superior to the settings > everything... What is the Version of the OS that there are listed?
  2. Do NOT turn off the device to restart the device.
  3. Restart the unit in one or two of the following methods:
  • Restart: With the BlackBerry powereddevice, press and hold the power button on top about 20-30 seconds, ignore the 3-2-1 timer and hold the button until the screen goes black and you see the red LED.

or

  • Restart: With the phone smart BlackBerry turned on, using the keys of volume of the edge side, press on and hold the keys of volume for about 20 seconds and both of the Up, ignoring the initial message of screenshot... the screen go black, reboot.

Tags: BlackBerry Smartphones

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