BlackBerry Q10 Confusion with Q10 and BES vs data plan

Hello

I've received three different types of information to Service the customer O2, O2 shop and my client who spoke thus to the O2.

Basically, my client is on a tariff of BES. She wants to update her phone and I have suggested Q10, but we are facing problems with the compatibility of the plans.

Apparently, if she gets Q10, she can't keep the BES rate as the phone is not compatible. What I don't understand is:

[a] if I buy a phone and put a SIM card, I get data (internet for email, bbm, internet) regardless of the model, without having to activate the Enterprise BES Activation. So technically I could buy Q10, keep the same rate, just don't enable the Activation of Enterprise BES and just use Active Sync?

[b] if I get a phone and enable users to email using the enterprise BES Activation, what data? Is BES process all incoming email differently, that is to say what is received in an email not included in the data plan or data is treated in the same way without activation?

[c] I thought that BES is simply to download contacts/calendars/emails, and set the phone based on the needs of the company but in a sense, that of what makes Active Sync, right?

I would be eternaly Grateful if someone could explain this in simple English because I feel like my head's going to explode. :/

Thank you!

(a) Yes.

(b) BlackBerry10 devices must be on a server BES10 or later.

(c) download no.. Synchronize calendars/contacts/emails - Yes, and much much much more, which allows some Admins BES/BES10 set controls, to push policies to the unit, place tighten security on the device.

Tags: BlackBerry Smartphones

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