BlackBerry Z10 problem with reception and to make a call after updating to OS.

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• BlackBerry Z10 Z10, problem with Gmail and BIS

  I just got a new Z10 and had all configured to discover that my primary e-mail service, Gmail, does not work if the only internet access is through the Blackberry Internet Service (BIS).

  When I configured first, I got Wi - Fi active (other than BIS, I don't have a data plan as my main focus is email). As it was my 3 services e-mail (Gmail, Hotmail and my prived ISP service) all the connected without problem. It was only after I turned off WiFi that I discovered that while my other two services work fine, my Gmail account has become "not connected".

  I tried everything I could think of, including delete my Gmail account, do a reboot cold and then try setting up the account to new as well as doing a reset complete, I could start over again. All to nothing does not. Only if the WiFi is on what can I cannect to Gmail and that doesn't help me if I don't have a Wi - Fi service.

  Does anyone have any suggestions as to what I might try?

  BasinGroup wrote:
  Two problems with your comment about BB10 supporting not BIS: 1), a BB subscription service would be nuts not to provide support and 2) my 2 other E-mail accounts work fine with BIS.

  You may be right about Gmail not supporting ActiveSync, but on the device the Z10 was supposed to replace (Torch 9860 running os 7.1.0) no problem with Gmail and BIS, so there must be something unique about BB10 on the Z10.

  BIS is not used on BB10. BB10 access directly servers of e-mail now.

  Have you tried to configure gmail so that the signal from the carrier and not on wifi?

  In Gmail, you enable IMAP access and not use two-factor auth

• BlackBerry Z10 problem with software version 10.2.0.424 (OS 10.2.0.1791)

  Operator: Vodacom (South Africa)
  Phone: Z10
  Model: STL 100-1

  Recently, I updated with the version of the 10.2.0.424 software (OS version 10.2.0.1791) and since then I am facing a lot of problems with my phone

  Question 1: My camera does not work. When I click on the camera icon, it says "could not start the camera.
  Question 2: I'm not able to play videos. When I try to read, it says "no File Format supported. Although the same videos played with the older operating system.
  Question No. 3: my phone has started to eat a lot of battery, its asking to be charged every 2-3 hours.
  Question 4: The phone is now slow and crashes a lot during a call or when sending texts.

  Please I need help to solve these problems!
  The guys at BB/RIM are something? It's really irritating

  After hitting my head for several days, I left my phone to completely drain the battery until it empties. I left him in the same position without pressing a key or slide the screen for about 30 minutes.

  Now, I have connected my phone to my laptop to charge the battery, my phone restarted. The GOOD NEWS is that the CAM and VIDEOS have begun their work

  I left my phone charges to 100% and will monitor the battery drain. Once my battery is at 100%, I will also make some calls and send a few texts to see if the phone always freezes up or not.

  Will keep you all updated.

  See you soon!

• BlackBerry Z10 problems with software update 10.1 (setting screen)

  After update I'm not able open notification setting screen or the settings icon by clicking on.

  It starts opening and closes immediately. ...

  How will I be able to update software, if there is a patch for this version?

  I solved this problem by downgrading it back to version 10.0. Will wait for any upgrade work.

  Decommissioning was not possible using BB link!, but use "Update on the web" @ http://us.blackberry.com/software/smartphones/update/blackberry10-os.html, to factory reset.

  I had to reboot several times to make it work. And you need an internet connection fast and good for it. Its about 1 GB of files.

• problem with list and point make showing is not the last element

  Hey all the...

  I have a strange problem with a spark list and item converter.  All I want to do is display images. However, the last image is not rendered. The code is very simplistic. The HGROUP restores only the first two pictures. However, if I add a < s:lable > tag to the HGROUP after image, all three of the images that I expect to make it appear.  Someone knows why?

  Thanks in advance!

  <? XML version = "1.0" encoding = "utf-8"? >
  "" < s:ItemRenderer xmlns:fx = "http://ns.adobe.com/mxml/2009"
  xmlns:s = "library://ns.adobe.com/flex/spark".
  xmlns:MX = "library://ns.adobe.com/flex/mx".
  autoDrawBackground = "true" >

  < fx:Script >
  <! [CDATA]
  Import valueObjects.ManufacturerIconBE;
  
  [Bindable] private var comp: ManufacturerIconBE;
  
  override public function set data (value: Object): void
  {
  model = value as ManufacturerIconBE;
  }
  []] >
  < / fx:Script >

  < s:HGroup >
  < s:Image source = "{comp.imagePath}" / > "
  < / s:HGroup >

  < / s:ItemRenderer >

  Use preliminaryWidth and preliminaryHeight to book some dimensions of the Image.

• BlackBerry Z10 problem with Z10 e-mailing of Photos. My "Send" button seems dead

  I am unable to email my photos as my send button seems turned off or does not. I've only had my Z10 a few months and still feeling my way. Any help would be appreciated.

  Thank you

  Jim

  Open the settings > accounts.

  At the bottom of the screen > set as default.

  You have an e-mail account set as your default for sending e-mail?

• Can't make phone calls after update 9.3.2

  Since I downloaded and installed the 9.3.2 update, I'm unable to pass voice calls - use as a portable device or by using Bluetooth connectivity.  Suggestions?

  Try restarting of strength:
  Hold the home and power buttons at the same time until the Apple start-up logo appears.

• BlackBerry Z10 problems with video VOlUmE

  My videos don't seen to have the volume on my blackberry. I habe a bunch and none of them have.  also, I sent a couple and they had no picture. they were sent on wifi. does anyone else have this problem?

  I don't know what the problem was but I pulled the battery and rebooted the phone and it works fine now. Thanks for help. The video was the one who was shot with the phone, so he would have to play very well. He does now.

• BlackBerry Z10 problem with POP3/IMAP email

  Hi all, I have 3 account of emails on my camera, if our exchange at work, one for my hotmail and the last is a POP3 account. I spend my BB "BOLD" for the Z10 4-5 months ago, and everything was working fine with my 3 email accounts. All of a sudden I got a message a week that my my POP3 account settings were not accurate... But nothing changes! There was still the same. So since their I try things, but never had superior work again. Empty the account and now I can't reinstall it, giove me the same message something like "for the POP acocunt information are incorrect or change...» »

  If I check with my ISP and my cell door and nothing on the side here. My ISP gave me a suggestion IMAP and still its not going to work.

  THA phone works very well for the rest, others get mail in as usual.

  I think that my problem started after the last update, but I'm not Suriname

  Someone has an idea?

  Thank you

  Mike

  OK iv found it... and for your statement for me to use my e-mail as my user name address... its working now. do not push my user name of 8 letters.

  The thing is 'something' happen on network here... and my password got change! IV he never touched for years and suddenly it changed... beats me how, but I finally managed to do work again...

  Thanks for your time, I was looking the wrong way.

  Mike

• BlackBerry Z10 problems with update 10.3.2.2836

  I've updated my Z10 with this version today & have the following problem:

  When I unlock my phone, it goes to a blank screen (previously went directly to page 1 with all my commonly used icons).  I now swipe until you get to page 1 & when I do this it zoomed in so I don't see all of my icons.  I have to pinch the screen several times to a regular size (sometimes it guard zoom each time I have pinch the screen).  This is very annoying & would appreciate any help.

  ketikat wrote:

  I've updated my Z10 with this version today & have the following problem:

  When I unlock my phone, it goes to a blank screen (previously went directly to page 1 with all my commonly used icons).  I now swipe until you get to page 1 & when I do this it zoomed in so I don't see all of my icons.  I have to pinch the screen several times to a regular size (sometimes it guard zoom each time I have pinch the screen).  This is very annoying & would appreciate any help.

  Wallpaper settings - display - show when all applications are closed = OFF

  Settings - accessibility - magnify Mode = OFF

• BlackBerry Z10 problem with newly installed operating system

  Hi guys, so I loaded the latest os and now and I now can not play music, the sound works but I can not get my music to play when I type a song the app closes

  What could do?

  Hi mate did you install a leaked os? Leaked OS are not the official versions, and you have this King of problems... that you can do right now is to re install the operating system and be very careful, even if the procedure do not move the usb cable do nothing! After this check again for the problem hope this works for you!

• BlackBerry Z10 problems with the battery while using the LTE

  Given that I am connected to LTE (4 G) battery is not longer than 8 hours. Is this normal?

  Use of the battery can vary from one user to another, based on dozens of factors, including running applications, intensity of the mobile signal, the overall health of battery, use of data, etc. There is no use of a normal battery without comparing many factors.

  But 8 hours use of the battery can be normal that Q10 with moderate to heavy use in an area with a great LTE signal at least.

• BlackBerry Z10 problem creation account Exchange ActiveSync on Z10

  Hi all

  I'm trying to set up my e-mail account on a Z10 using Exchange ActiveSync. Setting up the same account on a Samsung Galaxy S3 works perfectly well.

  When I use the normal installation procedure, I enter my e-mail address and password and get back this:

  Expected, delimiter: line 1 122 (122 char) column

  If I pass by "Advanced", the error message is the same, except for the number 194 instead of 122.

  The account in question is an Office 365 E3, and I would avoid using BBCS (if it works even with OS 10 devices; there are conflicting reports on the net).

  I asked the carrier, I got the phone, and they said they couldn't help because it wasn't their e-mail account. I asked Microsoft and they told me they couldn't help because it was a problem of BlackBerry. I asked BlackBerry, and they have not yet responded.

  Can anyone help?

  (By the way, why is there an error message from a JSON reader in the standard library of Python concerned with creating a Exchange account? Because that's when the message comes. Microsoft is not known for their enthusiastic embrace of JSON, they love with XML).

  --

  Christian

  Problem solved. I consider the problem with security and limit myself to the waves of suggestions, but since that alone would suffice to guess the problem, why bother?

  The error occurred because my password contained double a quotation mark character. Somewhere in the account of the Z10 configuration procedure, something assembles a JSON structure, among other things, the password entered by the user. This password is placed in a quoted string, but the quotes inside it are not escaped. When the structure is passed to the next step, it is not parsed, and the error occurs.

  I wonder why I seem to be the first user to have this problem.

  TL; Dr: have no quote characters in your password.

• Is anyone able to run Adobe CS5 with El Capitan now? I've read about problems with Illustrator and photoshop, but these seem to be in 2015 Octobe5. She improved at all? I need to upgrade that I am running an old OS v but I need to run CS5.

  I've read about problems with Illustrator and photoshop on EL Capitan, but these seem to be in October 2015. She improved at all? I need to upgrade that I am running an old OS v but I need to run CS5. Can not afford to go to CC. I have a Macbook Pro.

  CS5 and 10.11 are not supported and will never be supported by Adobe or Apple.

  However it works for some, more actually, but not all. There are sporadic problems with Illustrator, Photoshop seems to be the best. Do not expect an improvement and keep in mind that anyone from Adobe, Apple or anywhere else will fix it.

  Do a clean install

  Make sure you have the Apple Java

  h ttps://support.Apple.com/kb/DL1572?locale=en_US

  Make sure you have your serial number and if you are having problems with the serial number or the serialization however adobe of web server will not support your problem.

  update the application via photoshop.

• I'm having a lot of problems with firefox and cannot figure out how to get help. It all started when I updated to 13. I get all kinds of advertising popups, I can't play a

  I'm having a lot of problems with firefox and cannot figure out how to get help. It all started when I updated to 13. I get all kinds of advertising popups, I can't play a game on FaceBook called Farm Town at all, and I get a popup of AVG on the cookies that I can't get rid of. These issues are causing me to use Chrome quite often, although I like Fox better. I've searched and searched how to get help and find nothing. How can I get personalized technical help? These problems will not occur in Chrome at all. Thank you.

  Do a check with some malware malware, analysis of programs on the Windows computer.
  
  You need to scan with all programs, because each program detects a different malicious program.
  
  Make sure that you update each program to get the latest version of their databases before scanning.

  • http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
  • http://www.superantispyware.com/ - SuperAntispyware
  • http://www.microsoft.com/security/scanner/en-us/default.aspx - scan Microsoft Security
  • http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
  • http://www.safer-networking.org/en/index.html - Spybot Search & Destroy

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • http://support.Kaspersky.com/viruses/solutions?QID=208280684

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked