BlackBerry smartphone 8330 keyboard does not respond

A few days ago, my keyboard has become totally insensitive. There is no damage from moisture and as far as I know there has been no drops or bumps or anything which could damage the phone.
Move the ball of command displays the cursor moving over different icons, but pressing the trackball to select them does nothing. When someone calls me the phone will ring and display calling you, but I can't respond because the keyboard does not work.
Does anyone know if this is something I can fix on my own?

Hi and welcome to the forums!

What did you do to solve the problem so far?

Tried the basic battery pull?

Thank you

Bifocals

No data will be lost when you do the following: remove the battery while the device is activated.
Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

Tags: BlackBerry Smartphones

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