BlackBerry smartphone error message whentrying to connect or sync for 8310

I have a 8310 with firmware v 4.2.2.170.  I use the last office v. 4.6.0.12(may 22 2008).  I was with my calendar synchronize Outlook and contacts on my Vista laptop with no problems until today.  When I try to connect I get a message "unable to connect to the device. Please make sure that the device is properly connected and try again.  I tried to uninstall and reinstall the desktop software, replacing the USB cable, using a different USB port, restarted my computer and using Bluetooth instead of USB cable, but had not had much luck.  Technical support AT & T also was not helpful at all.  They essentially got me through the same steps I already had.  Any help will be greatly appreciated.

I have reset the 8310 by removing the battery and the problem went away.  Strange, but I guess I should have done that first

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones error message trying to connect the BB and Desktop Manager

    I've had my BB for a few months now, and I used to be able to connect to my laptop and synchronize Outlook data. Now it doesn't connect to Desktop Manager more. I always get an error message, and it's the plug technical it "sends" to which anyone, in error reports:

    C:\DOCUME~1\GAYLEE~1\Locals~1\Temp\WERc171.dir00\DesktopMgr.exe.mdmp

    C:\DOCUME~1\GAYLEE~1\Locals~1\Temp\WERc171.dir00\appcompat.txt

    How to make BB to connect to DM and start the synchronization again?

    Thanks for help.

    I see that a lot of timing issues lately, forced windows security update last week looks like maybe it's the culprit. Reinstall DTM has set for a few PC for me. Just think if you want to uninstall 4.3, might as well update on installation.

  • BlackBerry smartphone error message 140in.\Error.cpp.

    I get the above error message when I try to sync my contacts. The error started after I updated to 7.1

    Desktop software tells me to do an error log and send to technical support. Help please.

    Hello and welcome to the community!

    I suggest this thread:

    It begins with a process to start properly and there is an exchange of views, and there is also a post (15) with links to earlier versions of the Software Desktop, if those who are needed. Note that this is not, by any means, guaranteed to work... but it worked to much to solve the problems they have.

    Good luck!

  • BlackBerry Smartphones Error Message icons?

    Hi all

    My Blackberry Curve 9330 running OS6 just started getting strange messages appear on the home screen next to the icon of notification by e-mail under the time display.

    The first time was this morning when I had a red triangle with exclamation point white icon with the number 54 next to him.  The only way to clear the error was with a battery pull.  The second error came that night when I heard a long and extended BlackBerry beep and a red circle with a white exclamation point icon with a 1 next to him appeared in the notification on the top bar where the previous error icon had been.

    My questions are:

    • What do these error icons mean?
    • Where can I find documentation that explains these icons?
    • What, if anything, can I do to correct this / these problems?

    Thank you!

    -Nathan

    I found the problem.  It was not at all an error message.  I installed the AccuWeather for Blackberry app and discovered that this program is the culprit.  AccuWeather's weather alert notification icons that appear in the notification bar.

  • BlackBerry smartphone Error Message "an error has occurred during an attempt to access a file on the computer"

    I get this error message when I try to sync my contacts from my outlook on my device:

    "An error occurred during an attempt to access a file on the computer"

    I use the new desktop version 7.0.0.43

    Any ideas?

    No problem at all.  I appreciate your help.  I finally solved the problem in parade the following:

    Via the Command line, run the following:

    Reg delete "HKCU\SOFTWARE\Classes\CLSID\" /f {B54F3741-5B07-11CF-A4B0-00AA004A55E8}

    Then, run the following via CMD line:

    c:\Windows\system32\regsvr32 vbscript.dll

    Uninstall worked after that and I reinstalled it the version you suggested.

  • BlackBerry smartphone Error message 'Exception: java.lang.NoclassDefFounderError Eception' when Facebook worm. 4.1.0.19 is updated

    Help please.

    I got this error message when the new Facebook 4.1.0.19 for Torch 9800 worm is downloaded. Now, can I get Facebook to display options, go to the Chat or read my personal messages . Tried to install, reinstall, did draw quick and I'm still getting my Facebook to work with the new version. Help, please. I have the OS 6 and my phone says its updated. Thanks in advance.

    Hello! There are many users who have reported the same problem with the new version of Facebook.

    Read this post: supportforums.blackberry.com/t5/BlackBerry-World/solution-on-isssues-with-Facebook-for-BlackBerry-v-4-1-0-19/m-p/2555453#M34048


    ___________________________________
    Click 'Like' If you want to thank someone. If the problem is resolved to accept it as a 'Solution', so that others can use it.

  • BlackBerry Smartphones-error message when you try to start the Media Manager.

    I have a BlackBerry Curve 8310. I installed the software of BlackBerry Desktop Manager ver.4.2.2. Roxio Media Manager 9 is included in the software of BB.

    When I try to run Media Manager, I get the error message:

    Runtime error!

    Program: C:\Program Roxio Manager 9\MediaManager9.exe

    This application has requested the execution in an unusual way.
    For more information, contact the application support team.

    I tried to reinstall the software. I always get the same error message.

    Does anyone have any suggestions I can try.

    I don't have or don't want the BB package which comes from my carrier (AT & T), I just want to be able to download and upload photos from my desktop to my BB. My children send me text messages that contain pictures of my grandchildren I want to save.

    Thanks for your help.

    Ed Wood

    Hello

    you don't need Roxio just to move the images, just use your Blackberry as a USD external memory card reader.

  • BlackBerry smartphone Error Message "USB device not recognized"

    I have a BB Curve 8320 on Orange UK.  When I connect my device or my work PC (Dell laptop Windows XP SP3) or my PC at home (Sony Vaio Vista SP1) shows the error message "" USB device"unrecognized and say that the USB device has malfunctioned?  It seems to work very well in outside it and connected to the PC fine until ten days ago.  I tried to reinstall the Desktop Manager software (and updated) and I conducted several soft resets on my device; nothing seems to work?

    Can anyone help please?

    on the laptop, make sure that the power cord is plugged directly into the PC and try a USB port at the back (without stand) if that is not working, call your carrier, it looks like you need a replacememnt

  • BlackBerry Smartphones-error message when you use the browser

    My Blackberry Storm began to display: error occurred during parsing XML: Expecting '; '.  When I go to the browser.  No idea how to eliminate this error message every time I use the browser?

    Error message went away by itself (a day after my post).  Thanks for the posts.

  • BlackBerry smartphone error message-eception excepton:index 6 > = 6

    Info on the device

    Carrier: BSNL India

    Device: curve 8520

    OS worm - 5.0.0.592

    now a days whenever I restart the device the message mentioned above appears, I do not understand what is average.  Recently, I updated above mentioned official os of carrier's website & also to reinstall several aps bb & third party according to the change of operating system. but don't understand exactly where things went wrong.

    Please help solve the problem.

    Thank you for all the support

    My problem is solved and now I don't get the error message.

    what I did is I reinstall the OS 5 with the help of the new software of blackberry 6 desktop & to my surprise the many features of OS 5 (which I've only read, but has not experienced so far) are now manifest which was not the case the when I install the same with 5 BDS, especially options configuration EMAIL BIS & contact sync with gmail & restart in the whole of time etc..

    I read in the forum that BDS6 makes wonder to reinstall the operating system, so I gave the test & really my problem solved

    http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/praise-for-desktop-software-6/m-p...

    So guys if you have any problem due to the applications/software newly installed please try to reinstall the operating system using BDS 6 & hope it will do wonders for you too.

    Enjoy

  • BlackBerry Smartphones error message when I synchronize my address book in outlook 2003

    Hello

    When I use Desktop Manager v5.0.1 to synchronize my contacts address book in outlook 2003, I get this error message:

    "Unable to read the application data.

    and my contacts will not sync. I already tried the technical center of the Solution.

    Would appreciate any advice. Thank you!

    Thanks jsanders! It turned out to be the phone software that needed to be updated.

  • How blackBerry Smartphones at the point of connection of mask for instant messaging

    When I connect to MSN Messenger Instant using my Blackberry Curve, all my contacts see that I am online but I am connected via a Mobile device.  Is there a way to change the IM connection to hide the fact that I reached IM from a mobile device?  I want my access point to be transparent to my contacts and does not show if I am connected via my computer or my cell phone?  Is this possible?

    lj123 wrote:

    When I connect to MSN Messenger Instant using my Blackberry Curve, all my contacts see that I am online but I am connected via a Mobile device.  Is there a way to change the IM connection to hide the fact that I reached IM from a mobile device?  I want my access point to be transparent to my contacts and does not show if I am connected via my computer or my cell phone?  Is this possible?

    I looked at this myself and no it is not far from pretend for some service providers charge to send the message so they must warn this person that his goes to a cell phone.

  • BlackBerry Smartphones error message appears when the media files are played

    When I try to play multimedia files from the internet or multimedia card a message: "cannot read media files while voice dailing is enabled.

    Play media files always worked, but since yesterday after I used the service of voice for the first time this strange message keeps appearing. Handheld power off does not work. Is anywone know how to disable the voice service or is there a workaround?

    Kind regards

    B. Dambrink

    The Netherlands

    Ok. You still haven't answered one question my ISP / location. In the case of the Association and the United States,.141 isn't the latest version. In fact, there are several posts on the de.141 problems once it was leaked. The most recent est.148. The link below will show all of the current versions of the listed suppliers. I say pas.148 will solve the problem, but there is a good chance that it will be. You should be able to play multimedia files using headset with bluetooth turned off.

    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=9500&thread.ID=28627

  • BlackBerry Smartphone error message wrong app world on the attempt to download

    When I try for the first time download App World on my laptop that it gives me an error that says that since I don't use IE it doesn't let me download.  The only problem is that I use IE.  Version 8.0.6001.18702 the only thing I can imagine can be confusing to the App Store, I use XP on VMWare on OSX?  Any ideas?

    Well, given that the requirements for App World says nothing on a PC:

    http://NA.BlackBerry.com/eng/services/appworld/download.jsp#tab_tab_system_requirements

    I guess I'd be inclined to think this isn't a single BB app... a PC interface. Hence it will not install on a PC.

  • BlackBerry smartphone Error Message When checking of Kinko's

    I searched Locaation of Kinko's and I got this message:

    The requested action cannot be performed.  JaveScript is not enabled on this handheld.

    Where on the handset to activate JavaScript?

    Thank you.

    TOU wrote:

    Miss me a lot of things on my BB

    I don't really know what you are missing on your BlackBerry.

    The only thing that you are missing, that my statement each time, so very explicit, is opening the browser first.

    I repeat: start by opening your browser.

    Once opened, leave it open and press the Menu button, then press options in THIS menu drop-down.

    Then you will see a screen with three choices:

    -Configuration of the browser

    -General properties

    -Transaction cache

    See the above screen is dependent on your first opening the browser.

    Do NOT go to the Options icon on your BlackBerry home screen. Who doesn't, that's what you did.

    This helps you not?

Maybe you are looking for

  • Satellite A350-12J: what BIOS should I use

    Hi all... don't know what bios download, can't see vids, audio only... (avi file)... Any help would be appreciated. Thank you.

  • HP Compaq nx7400: nx7400 CPU Upgrade

    Hello!  I am a happy owner of this portable 10 years old and you want to upgrade the processor. I've already put the Max of 4 GB RAM amount, cleaned, replace thermal paste and it works like a charm with Linux on it after the deletion of XP. I just wa

  • Example: батарея

    The battery is dead! After replacement on the news and the controls on how to tune, gives out that battery not the worker must also urgent replacement. How can it be a problem? (the battery is new, it is purchased in specialty store, he is responsibl

  • Fax HP Officejet 4500 Wireless will not send fax

    I am able to run the fax configuration and get a result that has passed the test of fax. This test succeeded even with no connection to my phone line. It made me look like a phone line was not necessary, but the answer to another problem related to t

  • After installing Windows 7, the option to dual boot with my Windows XP already installed is not available.

    PROBLEM TO DUAL BOOT XP AND 7... 1 XP I have 4 partition one my h/d. in win xp (S.P 2) c drive is already install. now I install win 7 in d. disc 7 victory is also insal smouthly. but when I restart my computer, startup bual option not shown... only