BlackBerry smartphone Trackball moves in all directions EXCEPT to the top!

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• BlackBerry smartphone Trackball does not properly

  I bought my 8800 1 year, 2 months ago - ideally past the 1 year warranty.  My trackball works in all directions except for left which seems very strange.  It is impossible to call the RIM without them charge me something to talk with them and Cingular / AT & T says there is nothing they can do that the phone is no longer under warranty.  Any ideas?

  Thank you

  The same thing happened to me. My trackball moved to the top, left and right... but not down. Big problem! So I google "blackberry trackball" and found this link useful:

  http://www.blackberryinsight.com/2007/06/13/how-to-clean-your-BlackBerrys-trackball/

  I took mine such share as specified in the instructions and cleaned the "wheels" - and it works fine now. Hope this helps.

• My screen blackBerry Smartphones has been frozen all day? Help, please!

  Okay so I recently bought a blackberry 9800 torch of my friend, its not in poor condition but it has a few scratches on it. the phone also worked well for her.

  This morning, installed an app to rename my files of music, called MTagz or something like that

  directly after the installation, a grey box with a blue loading circle sign and the word loading it appeared. I thought he'd go after a while, but long story short, he didn't.

  Ive tried to restart and turn my phone off, then on, but it won't work. If I could, I would like to uninstall the app, but my phone is completely insensitive.

  I can enter my PIN and password, but as soon as the shoes at the same time the touch screen home screen and keyboard do not work. I can also press the menu button to switch between windows, but when these windows open again I can't do anything.

  Thanks for your help

  Hello and welcome to the community!

  Given your procurement method, I recommend that to start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Ensure that all measures are properly carried out in order to completely divorce the BB from accounts of friends and thus to be able to create entirely what you need for you alone.

  Regarding your question as stated, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Reinstall Acrobat 9 Pro, originally purchased in the past of CS 4 Standard, on a MacBook Pro, OSX 10.11.5. To install all components except for the Pro.

  Reinstall Acrobat 9 Pro, originally purchased in the past of CS 4 Standard, on a MacBook Pro, OSX 10.11.5. To install all components except for the Pro.

  It is probably not compatible with your operating system, but you try to take advantage of some of its features by checking the Setup logs.

  Troubleshoot installation with log files in Adobe Creative Suite (CS5, CS5.5 CS6), PS Elements and Premiere Elements

• lost all tools etc at the top of the page, don't know how to recover

  I lost all my info at the top of the page, IE the info URL tool bars buttons home and all that I can not work out how to get

  Don't see the menu bar (file, publishing, display, history...) (Help)? Hold down the key (key in OSX) and press the following letters in this exact order: V T M
  The bar of menus must now appear permanently, unless you turn it off again (view > toolbars). Turn on/off the menu bar is a new feature in version 3.6.
  See the other bars under view > toolbars. Click on one of them will place a check mark (display) or remove the check mark (not shown).
  To display the status bar, display, and then click status bar to place a control mark (display) or remove the check mark (not shown).

  • If items are missing then see if you can find them in the view > toolbars > customize window.
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• BlackBerry smartphones, I've had a uncaugt exception fff

  Hi Please help I cnt go in my 9320
  AS SOON AS POSSIBLE?

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphones fuzzy movies on my Bb Bold3 9650

  I recently got a few movies cell phone a friend to my blackberry bold3 9650, but when I tried to play the movies, they were blurred. Each of the checked them.i format, and they were all to avi. format. I think that the format has something to do with the problem. Help? (PS: the films were clear on other phones and a movie in mp4 format worked on my phone). Thank you!

  do a battery pull.

  What is the dimension of the image of this video?

• BlackBerry smartphone trackball in bold. Help, please

  Hi all

  Mine won't scroll upward.  I had the phone for 6 days (it was a replacement).  I took batery out, soft and tried recipes "recycling the ball" as mentioned in a few posts.  I would like in ball and move toward its does not work, so I tried the holding in ball and moving in all directions just as many times.

  Phone doesn't help if I can't scroll the icons and messages.

  Help, please

  If you did the ' Press firmly and scroll in the direction, he doesn't want to move ", I would recommend another replacement.

  Not funny, but...

• BlackBerry smartphones ' you have used all your available device pin changes for your My World account.

  I recently replaced my BB Tour Sprint with Sprint, and when you try to reinstall my apps world bought for BB looks like this: "you have used all your available device pin changes for your My World account.» I'm getting this error when I try to use my BB Tour with the NEW PIN {led by privacy}, the email account used is {under the direction of privacy} a way to solve this issue? I had a few exchanges with Sprint, because Tour trackball problems. I enjoy using App World, however I can't buy something again or recover my previous purchases with this error. My previous PIN is 30BE5BD9 (I got to the list because the BB tech support link listed my new PIN invalid - as well as my old pin code). Please notify.

  PS: Crackberry App World made a PIN exchange a simple question - simply plug your new PIN and you can easily recover your purchased applications. RIM's App World support really dropped the ball on this one - there are a lot of tricks of BB exchanged and this App World problem really needs to be rectified. There were already several messages on this forum about it, and the owners are not able to submit their complaint to the BB technical support because the link would not accept their new PIN! Shame on you RIM.

  Hello!

  There is actually a fix for all your questions, but the first that needs to be fixed is the answer to bad PIN code on the RIM support site. However, this hotfix cannot be displayed publicly. Therefore, please check your private Messages on this site for a PM from me with these instructions.

  BTW - if you think also that your message has been changed by the mods to delete any personal information (pines, e-mail addresses, etc.). .. as a public forum, it is generally not a good idea to post them here. In addition, these forums are a user to channel... support not a portal user-to-RIM...

  See you soon!

• Help blackBerry smartphones, I've lost all my contacts!

  OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

  As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

  Hello!

  KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

  Good luck!

• BlackBerry smartphone how to mark all as read unread messages in both. ?

  Hi guys

  I have set up my corp support BIS mail in my blackberry. I'm getting around 100 + emails within the hour. Even I read in my corp outlook, blackberry still displays "no LU.

  When I set up I have an open to synchronize my mail delete with my vision of the body not Inbox .

  I'm totally tiring to go and open all unread mail as read. In my blackberry then I would be very great full if someone help me to teach me to read the mail all unread to read both.

  Thanks in advance.

  Concerning

  Mr. Sidibé Ganesh

  Hi all

  Select mail not read first and third or fourth mail simultaneously, then scroll down until the last mail read and choose. Now, all unread mail has been selected. Press the BB button and select Mark Read. All unread mail is now read.

  Concerning

  Mr. Sidibé Ganesh.

• BlackBerry smartphones can I reinstall all my lost contacts?

  Hello

  My very first post. I'm not an irritable person. I tried to download an app on the App World and he asked me my device password. I had to put a new password with the help of a line technician of BB. Once I did she erased all my data, contacts and all my emails. Is there anyway to get to the less back all my contacts list? I don't care the emails.

  Any help would be appreciated.

  Thank you

  Hello and welcome to the community!

  I can't say for sure, but it sounds like a device WIPE has occurred, for one reason or another (I can't tell why). But, despite everything, once WIPED, all data disappeared from the BB. Therefore, only a recovery can send the data back to your BB. But to restore, you must have a source from which to restore.

  If you use the app FREE BB protect, you can restore from there. If you have never used the desktop software FREE to perform a backup on your PC, you can restore and then that. If you use the FREE method to synchronize (USB/BT) with a host PC-based application (for example, Outlook), while your data is there.

  If you use any of these FREE methods to protect you, move you from the latter to the former in that old saying - there are two types of device of calculation... users those who have lost data and those who will do so. Backups, like insurance, are not a reagent or an optional activity.

  Good luck!

• BlackBerry Pearl 8110 Blackberry Smartphones - how to erase all contacts given n?

  Hello.

  My son has just sold me his BB pearl, the thing is that it's full of all his contacts and media... (photos ermmm I don't really want to take the risk to watch!)

  Is there a way to clean all the contacts and the media without seeing them? A bit like a reset to factory or something, can I please?

  I can't find anything to be able to do anywhere...!

  Thanks much for any help you can give...

  Myeika

  First, wipe the device using the Options > Security > General settings > press Menu > wipe Handheld.

  Will erase all old e-mail, messages, calendar, contacts, preferences and settings of the unit. This does NOT alter the operating system, etc., and you should be backup with an almost new unit later. It will not remove also application your son loaded into the device.

  If the images are recorded on a map of media (located behind the battery, do you see one?) that must be removed separately. Go to Options > Media Card > Menu button > Format and move forward. This will reformat the well card as he would a hard drive on your PC.

  If you need more help or have any other questions, please after return.

• BlackBerry Smartphones to move the Menu bar blue off the screen is just your desktop screen

  By chance I was able to click on the Blue Menu bar instead of expand or contract, it falls to the bittom of the screen of the homepage. All that's left then is your home screen background. Any help on making it understandable for me?

  Put your finger on the menu bar.  While continually pressing the screen, slide your finger upward, toward the top of your screen.  Presto, problem fixed!

  Let us know if that helps you.

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  Although for some strange reason, about an hour ago he began working again yae of unexpected things