BlackBerry smartphone trackball in bold. Help, please

Hi all

Mine won't scroll upward.  I had the phone for 6 days (it was a replacement).  I took batery out, soft and tried recipes "recycling the ball" as mentioned in a few posts.  I would like in ball and move toward its does not work, so I tried the holding in ball and moving in all directions just as many times.

Phone doesn't help if I can't scroll the icons and messages.

Help, please

If you did the ' Press firmly and scroll in the direction, he doesn't want to move ", I would recommend another replacement.

Not funny, but...

Tags: BlackBerry Smartphones

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