BlackBerry Smartphones all my buttons do not respond!

Similar Questions

• BlackBerry Smartphones Media player buttons do not appear

  When to watch a movie or play music, my previous/next track, play/pause and stop buttons do not appear, nor the track bar. I have about spam screen touch (tried both by clicking on and no screen) to see the buttons flash on the screen. Can I do to solve this problem?

  It's always simple solutions...

  Replacing the battery solves this problem.

• BlackBerry smartphone browser my button does not work

  I used to be able to browse the internet, but now when I click on the button of the browser, nothing appears.  I can still connect to Instant Messaging with this button, so I have access to the internet, but my browser button appears to be dead.

  Any ideas?

  Jon Gustafson

  Hello and welcome!

  Have you tried a hard reboot battery-pop? With power ON, pop in the battery. Wait a minute, then reinsert the battery and replace the cover. Power on and wait patiently through the long long long restart the process (as long as 10 minutes). See if it clears. Like all computing devices, a restart may be a healthy thing.

• Pages of Firefox won't load does not correctly. User name and other action buttons do not respond when clicked. I tried the Java toolkit release, but who doesn't.

  Some sites such as Netvibes and other sites containing columns all of a sudden not correctly displayed. Registration or login buttons do not respond.

  The plugins are up to date.

  You can try the following steps in case of problems with web pages:

  Reload Web pages and ignore the cache to refresh potentially stale or corrupt.

  • Hold down the SHIFT key and click the Reload button
  • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
  • Press 'Command + shift + R' (Mac)

  Clear the cache and cookies only from Web sites that are causing problems.

  "Clear the Cache":

  • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

  'Delete Cookies' sites causing problems:

  • Firefox/tools > Options > privacy > Cookies: "show the Cookies".

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

  • Do NOT click on the reset button on the startup window Mode without failure.
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

• Your Photoshop CS6 Exchange panel buttons do not respond too?

  Greetings Adobeites colleagues,

  I just installed the Adobe Exchange for Photoshop CS6 Panel.  Unfortunately, the top and the most critical row buttons do not respond...

  

  .. .the | Home page | All the | Paid | Free | My stuff | and research [_] do not respond when hovered over or clicked on.  They do switch to mouse pointed finger no icon more.  The other elements in the Panel react as expected... I can click on items in the 'featured' section, the Twitter and Facebook buttons and toggle the button between the small and large panel size.  I can also click on the drop-down menu just above the search box, and select elements there.  Once I click on one of the recommended items I'm stuck because the Home button does not work.  Appreciate any known issue links and or solutions!

  Richard

  OK, so I guess the red text that says "Adobe modules now live!" should read "Modules of Adobe now AVAILABLE ONLY online!"...

  

  .. .this which a difference few words can make to communicate clearly or not.  My bad, I read that it is the culmination of a new way to manage the additional modules, not a SINGLE way to manage modules.

• Buttons do not respond. Can not restore because of this.

  Buttons do not respond. Can not restore because of this.

  What buttons? You can restore a classic iPod via iTunes without using the buttons on the device. Restore it will not fix hardware problems.

  TT2

• BlackBerry Smartphones BB app world does not appear on new Torch 9850.

  Blackberry app world is not installed on my new torch. I tried to go to the website of bb to download, but I can't find anything on how to download app world. I already tried a reload of the operating system. Help, please.

  If you have a hardware problem, then nothing what to do with the software or operating system will not help. But, at a distance of the internet, there is no way to really diagnose a hardware problem... rather, only to guide you to things to try which will govern the other causes, leaving only hardware like your the most likely cause. See how news of the device is for you, you can not cope and return instead of your place of purchase for formal support and (hopefully) replacement.

  But, if you want to try, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you want to try at the OS level, then the easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Suddenly blackBerry Smartphones BBM Voice Chat does not work on Bold 9900

  First of all, I got wifi bars on my phone.  It is also on my home network and networking.

  My phone is fully updated and I use BBM 7.0.1.23

  Question:

  I can not access to voice chat BBM. I always grey Bard at the top right of my status that says: "cannot establish your voice chat connection."

  Anyone can offer assistance in this respect?

  Thank you in advance for all those who answer.

  Concerning

  Dan

  Hello!

  With a network carrier signal strong, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones Hotmail w/BIS is not sync when using Windows Live Messenger

  Hello

  I've got BES both BIS working in my BlackBerry. BES has the email that I use at work. BIS has configured my Hotmail account. Both work fine, but when I tried to use Windows Live Messenger in my BlackBerry I realized that the emails of Hotmail stopped coming.

  So far, that's what I got:

  If I connect to Windows Live Messenger from my BlackBerry, from a Windows computer, or within Hotmail (inside the web browser) I no longer receive mail. Everything I do from my BlackBerry still affects my Hotmail account (mark an e-mail as read, delete or sending an e-mail using my Hotmail account).

  When I sign out of Windows Live Messenger and you receive another email, all delays and the new email come to my BlackBerry and guard mail very well until I connect to Windows Live Messenger again. I do not receive the emails delayed until I get a new once the connection from Windows Live Messenger.

  Already tried battery pull, remove and re-add the account of Hotmail in BIS and uninstall and reinstallation of Windows Live Messenger.

  Please, I know already all the love that some people have on other services of e-mail webmail (Gmail, Yahoo, etc.), which helps not at all.

  I searched the web and I have nothing, I hope someone can help me.

  Thanks in advance.

  Hi and welcome to the Forums!

  I think that maybe this KB discusses what happens:

  • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones user Tools CD does not and the Options menu

  Greetings,

  I am running Windows Vista and when I put the BB user Tools CD in the computer and try to run it I get a message not responding.  I tried several times without success.  Download just BB site or is it more on the CD?

  Thanks for your help... OH.  On the turn, when I click on Options, nothing happens... doesn't seem right.  Any help?

  Hi and welcome to the Forums!

  my514ce wrote:

  Download just BB site or is it more on the CD?

  Indeed Yes... from this link:

  http://NA.BlackBerry.com/eng/services/desktop/

  my514ce wrote:

  On the turn, when I click on Options, nothing happens... doesn't seem right.  Any help?

  Options - such as the icon homescreen options? Indeed, it would be not good. Suggest the following:

  Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry Smartphones e-mail settings will not open

  I was out of my service area of AT & T for the weekend and not allowed access to a 3 G network.  When I came back, my e-mail folders does not open and the screen freezes.  Is the only way to exit the screen to reset, but the e-mail folders will still not open.  Any helpful thoughts?

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact ATT to formal support.

• HP7280 all-in-one is not responding

  MY PRINTER IS NOT RESPONDING AFTER PRINTING 2 PAGES. ALWAYS to POSTER (PRINT NOW) I TRIED to not CANCEL BUT NO RESPONSE, TRIED TO TURN OFF WITH POWER BUTTON / STOP STILL NO RESPONSE. I AM RUNNING WINDOWS VISTA, THE PRINTER CONNECTION IS WIRELESS AND PLUGGED INTO A SURGE PROTECTOR. THE ONLY WAY I CAN GET IT BACK IS TO UNPLUG FROM THE WALL. SOMEONE HAS ANY IDEAS?

  Try to plug directly into a wall outlet, remove the surge (if you pack it was plugged in one)

  If it works then it's a question of power. If still no market, trying to plug an ethernet cable to the back of the printer and connect the other end to the router and disable the wireless button. If it works, well and good. If it still keeps freezing then you will need to have the verified material. Disconnect the network completely and check if use it as a copier displays the same symptoms. If so, it's a hardware problem, if it is not, then it might be some services that are running on the computer where it. And if it works fine with the ethernet connection and you must use the wireless configuration, check if there are updates to the firmware of your router.

• My computer from the Start button does not respond

  Original title: my computer from the Start button is (no response), it shows nothing... no ductwork is.

  I am running Vista and when I go into my computer from the Start button it says (not responding) and does not show its readers just a big blank page. I do not have a shortcut on the desktop. He's NEVER done this before. I had internet Explorer (not answer) before but never my 'computer '! What would cause this?

  Hello

  1. Since when you are facing this problem?
  2. don't you make changes before the show?
  3 is the other shortcuts in button start doesn't work very well?
  4. have you run a virus scan?

  5. what happens when you type explorer.exe in the start search box and press enter?
  6. are you able to open that way?

  Method 1:
  You can perform a System File Checker on your computer and check if it works.

  Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file.  You can check the link:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 2:
  Try to solve this problem with boot.
  Reference:
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: after a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
  
  Method 3:

  I suggest you check for errors related to Event Viewer. You can check the link:
  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer
  What are the information in event logs? (Event Viewer)
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

• BlackBerry smartphones without download button on the application of the bible by lifechurch.tv

  I deleted my favorite app bible by lifechurch and when I tried to re install it doesn't have the [deleted] download please help button

  MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application.

  • KB24714 How to clear the cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook Tablet

  I hope it'll work for you! Good luck and let us know!

• BlackBerry smartphones ' Eception exception: bridge is not ready. " Make sure that the UMP is running'

  Hello

  I use a BB Curve 9360. I get a weird error "exception Eception: bridge is not ready." Make sure that the UMP is running"everytime I open the web browser or messages in the preview window of message (under the clock). I tried to update the BB system, reset the phone, but the error return finally to the point that I can't use my web browser, except when I remove the battery.

  For the record, the problem appeared after I have updated the system on my phone a few months back.

  Does anyone have an idea how to solve my problem?

  Thank you!

  Hi izzie31

  Welcome to the BlackBerry Support Community Forums

  First, try these steps in order:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 : Remove the service book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  After completing these steps, please check if you receive the same error, if the error persists then try this suggestion offered by @ Cpt_Sweatpants on this thread browser help with 9320

  Good luck.