BlackBerry Smartphones user Tools CD does not and the Options menu

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• BlackBerry smartphones HELP! "BOLD" does not accept password

  Hi all

  I have a big problem with my "BOLD" (German) 9700 BB.

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  felixxx wrote:

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  Great!

  felixxx wrote:

  But again, if I want to type something in, clearly shown figurs/numbers, rather than the usual stars that makes me feel theres something wrong...

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  felixxx wrote:

  I just plugged it up tho my pc and after the beginning of the BBdesktop, he showed a popup saying:

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  What is strange: in the title of this popup, he says: BB Bold 9700 - PIN 22BEE12C - what is it? do I type?

  You has not answered my question earlier if you have alternate characters or numbers in your password?

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• WiFi radio adapter off, the USB ports does not and the Bluetooth adapter is no longer visible... Please help!

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  Method 1:

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  2. Disconnect all USB devices and the connections between the USB ports.
  3. Let the laptop only for several minutes.
  4. Then plug the power cord without connecting the USB devices. Then replace the battery.
  5. Plug each device in turn, allowing them to load the drivers of devices one at a time (plug in the appliance and wait its loading all its drivers before installing the next USB).

  The computer recognizes the USB ports? All of them or none of them?

  Method 2:

  Open Control Panel, Manager of design. Click the view tab, and then click Show all devices. From there, you can remove all instances of USB devices and restart the computer to see if the problem resolves. Repeat this procedure with the wireless adapter (uninstall and reinstall, ensuring that there is only one instance of the wireless adapter).

  Method 3:

  Create a new user account by following the instructions in this article:   http://windows.microsoft.com/en-US/Windows7/Create-a-user-account . Does this solve the problem?  If the problem is resolved in a new user account, this means that the old user profile is damaged. Here is the link to repair a damaged user account: http://windows.microsoft.com/en-us/windows7/Fix-a-corrupted-user-profile.

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• The lightning is not in the Options menu

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  Sorry for the late reply, I've been away for a few days.

  I think that your device operating system may be corrupted. You can try the following:

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  2. Backup 3rd party applications: http://forums.crackberry.com/f3/how-back-up-3rd-party-applications-53201/
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• BlackBerry Smartphones BB app world does not appear on new Torch 9850.

  Blackberry app world is not installed on my new torch. I tried to go to the website of bb to download, but I can't find anything on how to download app world. I already tried a reload of the operating system. Help, please.

  If you have a hardware problem, then nothing what to do with the software or operating system will not help. But, at a distance of the internet, there is no way to really diagnose a hardware problem... rather, only to guide you to things to try which will govern the other causes, leaving only hardware like your the most likely cause. See how news of the device is for you, you can not cope and return instead of your place of purchase for formal support and (hopefully) replacement.

  But, if you want to try, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you want to try at the OS level, then the easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Appworld download link does not 'no software found. '

  Download BlackBerry appworld "http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld" link does not work.

  I need to download appworld urgent because it has been deleted.

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  I can confirm that we did encounter a problem which was solved you can download\install BlackBerry World again on your device. Thanks again to everyone for your patience while we studied and solved this problem.

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  Hello

  on my BlackBerry Curve 9320 normally I have a very good WiFi connection because my router is directly beside me. For two days, I have the problem that, when I'm on Wifi, it does not run any connection (not even the browser); on the mobile network, everything works fine. I restarted my phone several times, but the problem is still there. It's a little crazy because I got the phone only 1 months ago. Can someone help me?

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  Remove the battery while your phone is on, then replace it. Then restart your wireless router.

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• BlackBerry smartphones 'software download page does not exist':-help

  Hello

  Plesae help. I am trying to download Blackberry apps world on the official page for my 9000 UK on O2 but when I clkck on the download link all I get is the error below.

  View
  You have attempted to access a page of download software which does not exist. Please check the URL and try again.

  Any ideas or will I be stupid?  Software on PC & Blackberry is above minimum levels.

  See you soon

  Martyn

  Thanks for your help & will check regularly & waiting for your post.

  See you soon

  Martyn